Identity verification, KYC and AML screening platform covering users in 240+ countries.
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HR & Payroll · Background verification & KYC
Some onboarding still needs a human to actually see the customer, especially for higher-value accounts or loans where document checks alone aren't enough. Video KYC software runs that verification over a live video call, capturing the recording, geo-location and liveness cues a regulator expects, instead of relying on a branch visit.
App Advisor doesn't have a dedicated video KYC Software category yet, so these are related background verification & kyc listings that cover part of the job. Confirm the specific capability in a demo, or ask the advisor for a shortlist.
Identity verification, KYC and AML screening platform covering users in 240+ countries.
Starts at
Free plan
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Global identity and business verification network for KYC, KYB and AML checks in 195+ countries.
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See all 34 background verification & kyc products
Done right, it lets a business onboard customers anywhere in the country on their own schedule while still meeting the same evidentiary standard as an in-person check, which widens your addressable customer base without adding branch cost.
Video KYC (V-KYC) software conducts identity verification over a live, recorded video call between the customer and either a trained agent or an automated flow, capturing the customer's face, ID document, randomised verification prompts (like reading a number aloud) and geo-location. The recording and metadata form the audit evidence that regulators require for this method.
Confirm the platform meets the specific technical checklist your regulator has published for video KYC — geo-tagging, timestamp, randomised OTP/number prompts, and liveness detection are commonly required elements. Test it on a low-end phone over mobile data, since a meaningful share of customers won't have strong Wi-Fi. Check how agent-assisted call quality holds up at your expected peak volume before committing.
Ask to see a completed session's full audit package — recording, geo-tag, timestamp and consent — exactly as it would appear to an auditor. Ask what the drop-call or connectivity-failure recovery flow looks like, since this is a common real-world failure point. Get clarity on whether pricing is per session or per agent seat, since the two models suit very different volumes.
BudgetEntry pricing starts at ₹1,000/month in this list.
India fit26 of 113 are built in India, with GST and rupee billing handled natively.
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It is one of the accepted methods, alongside in-person and Aadhaar-based verification; requirements vary by product and regulator, so check what applies to your specific offering.
Most sessions complete in a few minutes, covering document display, a liveness check and a few verification prompts.
Some platforms support automated video KYC using AI-based liveness and document checks, though many regulated use cases still require or prefer an agent-assisted call.
The session is typically flagged for manual review or the customer is asked to retry, rather than being permanently rejected on a single failed attempt.
Yes, regulated entities are generally required to retain the recording and associated metadata for a defined period as part of the compliance record.
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