Software for e-commerce businesses

What breaks generic software here

The specifics a vendor demo will gloss over unless you raise them.

• Stock is sold across your own site and several marketplaces at once
• Marketplace settlement reports never match your own sales figures without work
• Returns and RTO are a permanent cost of doing business
• Every marketplace has its own commission and fee structure
• Ad spend and CAC decide whether growth is profitable

Your demo checklist

• Ask the vendor to show how they handle: stock is sold across your own site and several marketplaces at once
• Ask the vendor to show how they handle: marketplace settlement reports never match your own sales figures without work
• Ask the vendor to show how they handle: returns and rto are a permanent cost of doing business
• Ask the vendor to show how they handle: every marketplace has its own commission and fee structure