Zoho SalesIQ

by Zoho Corporation · Chennai, Tamil Nadu · Since 1996

Website chat, visitor tracking and chatbots.

Live chat & chatbot software AI chatbotsMade in IndiaFree plan

Starting price: Free · paid from ₹350/operator/mo; Basic ₹350 billed yearly, ₹500 monthly
Free trial / plan: Free plan; 3 operators, 10K visitors and 100 chats a month
Deployment: Cloud; Web
App Advisor rating: 4.8; transparency & India fit

What is Zoho SalesIQ?

Zoho SalesIQ is Zoho's website engagement tool: live chat, visitor tracking, lead scoring and chatbots, with messaging channels such as WhatsApp and Instagram folded into the same operator console. It fits Indian SMBs that already run Zoho CRM or Zoho Desk, because chats, visitor trails and leads flow straight into those apps without third-party glue.

Pricing is per operator and published in rupees. The Free plan covers 3 operators, 10,000 tracked visitors and 100 operator chats a month. Paid plans list at ₹500 (Basic), ₹1,000 (Professional) and ₹1,500 (Enterprise) per operator per month on monthly billing, dropping to ₹350, ₹750 and ₹1,200 when paid yearly. Taxes such as GST are added on top.

The catch is that limits climb with the tier: Basic allows only 1,000 operator chats a month and one chatbot, so busy support desks generally land on Professional. Answer Bot, bot training from your website and audit logs sit in Enterprise, and extra visitor tracking is sold as a separate add-on.

What works well

+Free plan with 3 operators and mobile apps, not just a time-limited trial
+Entry price of ₹350 per operator per month on yearly billing
+WhatsApp, Instagram, Messenger and Telegram chats handled in one inbox from Basic upward
+Direct ties into Zoho CRM, Desk and the rest of the Zoho suite
+Audio and video calls plus screen sharing included from Basic
+15-day trial needs no credit card and falls back to Free afterwards

What to watch out for

−Basic caps operator chats at 1,000 per month
−Answer Bot and website-trained bots are Enterprise-only
−Visitor tracking beyond plan limits costs extra through add-ons
−GST is charged on top of listed prices
−Gets most value only when paired with other Zoho apps

Best suited for: Indian SMBs already on Zoho CRM or Zoho Desk · Small teams wanting a free live chat for up to 3 agents · D2C and SaaS sites that track visitors and score leads before chatting · Businesses handling WhatsApp and web chat from one console

Zoho SalesIQ at a glance

Analysing Zoho SalesIQ — pricing, features, reviews and alternatives…

Generated by App Advisor's native engine from this listing's verified data — not a paid placement.

Zoho SalesIQ features

Researched from Zoho SalesIQ's official product pages · updated October 2026.

Live chat

Operator chat with routing and transfer
Canned replies
File sharing and voice notes
Chat translation

Visitor tracking

Real-time visitor details
Lead and company scoring
Proactive messages

Channels

WhatsApp
Instagram
Facebook Messenger
Telegram, Line, WeChat
Mobile SDK

Bots and AI

Chatbots
Zia Agents
Chat summaries
Answer Bot (Enterprise)

Calls

Audio and video calls
Screen sharing
Cloud telephony integrations (Enterprise)

AI capabilities

Zia Agents
AI chat summaries
AI-based routing rules (Professional)
Answer Bot trained on website content (Enterprise)

Zoho SalesIQ pricing (INR)

Source

Every edition as published by the vendor · free trial: 15-day free trial, no credit card required. Prices exclude GST unless stated. Full Zoho SalesIQ pricing breakdown

Free

₹0

Forever free, 3 operators

10K tracked visitors/month
100 operator chats/month
Canned replies and file sharing
Desktop and mobile apps

Basic

₹350 /operator/month

Billed yearly; ₹500 monthly

50K tracked visitors/month
1,000 operator chats/month
1 chatbot, 25K bot sessions
WhatsApp, Instagram and Messenger channels
Audio/video calls and screen sharing

Professional

₹750 /operator/month

Billed yearly; ₹1,000 monthly

100K tracked visitors/month
Unlimited operator chats
5 chatbots, 50K bot sessions
Conversation monitoring
Real-time reporting

Enterprise

₹1,200 /operator/month

Billed yearly; ₹1,500 monthly

200K tracked visitors/month
10 chatbots, 200K bot sessions
Answer Bot and hybrid bots
Bot training from website URLs
Audit logs and telephony integrations

Other pricing options & add-ons

Additional brand
Billed yearly; ₹1,000 monthly
₹800/month
Additional chatbot
Billed yearly; ₹500 monthly
₹400/month
Visitor tracking 100K
Billed yearly; tiers up to 5M visitors
₹5,400/month

• Taxes are charged on top of listed prices.
• Yearly billing gives roughly 2+ months free per Zoho.
• INR prices taken from Zoho's pricing data file for SalesIQ.

Buying for a team? App Advisor can get you a volume quote and any partner discount available.

Integrations, security & India

Integrations

Zoho CRM
Zoho Desk
Google Translate and Azure AI Translator
DeepL (Professional)
106 cloud telephony and PBX providers (Enterprise)

Security & compliance

Credit card masking in chats
Audit logs on Enterprise

For Indian businesses

Prices published in ₹ per operator per month.
GST is added to listed prices.
Zoho is an Indian company headquartered in Chennai.

Is Zoho SalesIQ the best choice for you?

Best choice if you are…

Indian SMBs already on Zoho CRM or Zoho Desk
Small teams wanting a free live chat for up to 3 agents
D2C and SaaS sites that track visitors and score leads before chatting
Businesses handling WhatsApp and web chat from one console

Look elsewhere if you are…

Teams needing a heavy omnichannel contact centre; compare Freshdesk or Zendesk
High-volume sites that want unlimited chats on the cheapest tier

Still comparing? Get an unbiased shortlist and demos arranged for free.

Sources (2) · updated October 2026

Zoho SalesIQ screenshots

Specifications

Category: Live chat & chatbot software, AI chatbots
Vendor: Zoho Corporation
Headquarters: Chennai, Tamil Nadu
Founded: 1996
Pricing model: Freemium
Starting price: Free · paid from ₹350/operator/mo · Basic ₹350 billed yearly, ₹500 monthly
Deployment: Cloud
Platforms: Web
Best for: Startup, Small business, SMB
Made in India: Yes

From $34/month (yearly) · Starter $40/month monthly or $34/month billed yearly

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Zoho SalesIQ — frequently asked questions

How much does Zoho SalesIQ cost in India?+

Zoho SalesIQ lists Basic at ₹500, Professional at ₹1,000 and Enterprise at ₹1,500 per operator per month on monthly billing. On yearly billing these fall to ₹350, ₹750 and ₹1,200. GST is extra.

Is Zoho SalesIQ free?+

Yes. Zoho SalesIQ has a Free plan for 3 operators with 10,000 tracked visitors and 100 operator chats per month. It includes canned replies, file sharing and mobile apps.

Does Zoho SalesIQ offer a free trial?+

Zoho SalesIQ offers a 15-day free trial without a credit card. If you don't buy a plan, the account moves to the Free plan.

Is GST included in Zoho SalesIQ prices?+

No. Zoho SalesIQ prices are shown before tax, and GST is added at checkout.

Can Zoho SalesIQ handle WhatsApp chats?+

Yes. From the Basic plan, Zoho SalesIQ connects WhatsApp, Instagram, Facebook Messenger, Telegram and other channels to the same operator inbox.

Does Zoho SalesIQ have chatbots?+

Yes. Basic includes one chatbot, Professional five and Enterprise ten, with monthly bot session limits. Answer Bot and website-trained bots need Enterprise.

Is there a Zoho SalesIQ mobile app?+

Yes. Zoho SalesIQ includes desktop and mobile operator apps even on the Free plan, plus a mobile SDK to add chat inside your own app.

Zoho SalesIQ vs Tawk.to: which is better?+

Tawk.to is free with paid add-ons, while Zoho SalesIQ charges per operator but adds lead scoring, bots and native Zoho CRM sync. Teams already on Zoho usually get more from SalesIQ.

How long does Zoho SalesIQ take to set up?+

Basic Zoho SalesIQ setup means pasting a code snippet on your website and adding operators, which most teams finish in a day. Bots and routing rules take longer to tune.

How do I sign up for Zoho SalesIQ?+

New accounts are created at https://www.zoho.com/salesiq/signup.html on Zoho SalesIQ's official site.

Does Zoho SalesIQ have a mobile app?+

Yes. Zoho SalesIQ's official website links to its Android and iOS app.

What is Zoho SalesIQ?+

Zoho SalesIQ is live chat & chatbot software by Zoho Corporation, an Indian company from Chennai. Website chat, visitor tracking and chatbots.

How much does Zoho SalesIQ cost?+

Zoho Corporation publishes: Free · paid from ₹350/operator/mo · Basic ₹350 billed yearly, ₹500 monthly. Confirm current plans and taxes on the official pricing page.

Does Zoho SalesIQ offer a free trial or free plan?+

Yes — Zoho SalesIQ offers a free plan you can start with.

Is Zoho SalesIQ made in India?+

Yes. Zoho SalesIQ is built by Zoho Corporation, headquartered in Chennai, Tamil Nadu.

Who is Zoho SalesIQ best suited for?+

Zoho SalesIQ suits startup, small business, smb buyers looking for live chat & chatbot software with ai chatbots.

What are the best alternatives to Zoho SalesIQ?+

Popular alternatives in live chat & chatbot software include Freshchat, AiSensy, Engati Chat. Use App Advisor's compare tool to see them side by side.

How is Zoho SalesIQ deployed?+

Zoho SalesIQ is available as a cloud (SaaS) product, with web access.