Zoho Survey

by Zoho Corporation · Chennai, Tamil Nadu · Since 1996

Surveys with CRM integration.

Survey & customer feedback toolsMade in IndiaFree plan

Starting price: Free plan
Free trial / plan: Free plan; Start without a card
Deployment: Cloud; Web
App Advisor rating: 4.8; transparency & India fit

What is Zoho Survey?

Zoho Survey is survey & customer feedback tools from Zoho Corporation, an Indian company headquartered in Chennai, Tamil Nadu and has been building software since 1996. Surveys with CRM integration.

Survey and feedback tools collect NPS, CSAT, employee engagement and market research responses, and route them to the teams who can act. Forms tools overlap here; the distinction is analysis and closed-loop follow-up.

A free plan is available, with paid plans for growing teams. Because it is built in India, GST, INR pricing and local support hours are native rather than bolted on.

What works well

+Free plan available to evaluate at zero cost
+Built in India with GST-ready workflows and local support hours
+30 years in business — a mature, stable product

What to watch out for

−Feature depth for your specific workflow should still be verified in a demo

Best suited for: Startup · Small business · SMB

AI analysis of Zoho Survey

Analysing Zoho Survey — pricing, features, reviews and alternatives…

Generated by App Advisor's native engine from this listing's verified data — not a paid placement.

Zoho Survey features

Category-standard capabilities plus what Zoho Survey adds. Verify depth in a demo.

Survey builder with logic
NPS, CSAT and CES templates
Multi-channel distribution (email, WhatsApp, SMS, QR)
Employee engagement pulses
Text analytics and sentiment
Review generation for Google and marketplaces
Closed-loop ticketing
Dashboards and benchmarks
Free plan to start without a card
INR pricing and India-based support

Zoho Survey pricing

Entry price

Free plan

Free plan, paid tiers for more users and features

How Zoho Survey charges. Plans scale with users or features. Annual billing is usually 15–25% cheaper than monthly, and GST is added on top of listed prices in India.

Read from the vendor's official website. Prices change — confirm on zoho.com.

Zoho Survey screenshots

Specifications

Category: Survey & customer feedback tools
Vendor: Zoho Corporation
Headquarters: Chennai, Tamil Nadu
Founded: 1996
Pricing model: Freemium
Starting price: Free plan
Deployment: Cloud
Platforms: Web
Best for: Startup, Small business, SMB
Made in India: Yes

Free plan

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Compare all Zoho Survey alternatives with pricing →

Zoho Survey — frequently asked questions

What is Zoho Survey?+

Zoho Survey is survey & customer feedback tools by Zoho Corporation, an Indian company from Chennai. Surveys with CRM integration.

How much does Zoho Survey cost?+

Zoho Survey has a free plan. Check the vendor's pricing page for current plans.

Does Zoho Survey offer a free trial or free plan?+

Yes — Zoho Survey offers a free plan you can start with.

Is Zoho Survey made in India?+

Yes. Zoho Survey is built by Zoho Corporation, headquartered in Chennai, Tamil Nadu.

Who is Zoho Survey best suited for?+

Zoho Survey suits startup, small business, smb buyers looking for survey & customer feedback tools.

What are the best alternatives to Zoho Survey?+

Popular alternatives in survey & customer feedback tools include Google Forms, SurveySparrow, SurveyMonkey. Use App Advisor's compare tool to see them side by side.

How is Zoho Survey deployed?+

Zoho Survey is available as a cloud (SaaS) product, with web access.