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Zoho Social

by Zoho Corporation · Chennai, Tamil Nadu · Since 1996

Social media management integrated with Zoho CRM.

Social media managementMade in IndiaFree plan
Visit website
Starting price
Rs 600/month
Standard plan, billed yearly (Rs 900 month to month)
Free trial / plan
Free forever
1 brand, 6 channels, 1 user
Deployment
Cloud
Web
App Advisor rating
4.8
transparency & India fit

What is Zoho Social?

Zoho Social is Zoho's tool for scheduling posts, answering comments and messages, monitoring mentions and reporting on social channels. It suits Indian SMBs, D2C brands and digital agencies that want a low-cost publisher with Indian rupee pricing. It fits best where the business already runs on Zoho CRM or Zoho Desk, because the Premium plan links social leads and conversations into those apps. Channel coverage is wide: X, Instagram, Facebook Pages, LinkedIn pages and profiles, Google Business Profile, YouTube, Pinterest, TikTok, Threads, Bluesky, Mastodon and Snapchat. It also covers Zoho's own Indian messenger Arattai and, on Premium, WhatsApp Business and Telegram Business accounts.

Pricing is set per brand rather than per seat, which helps small teams. In INR, Standard is Rs 600 a month billed yearly (Rs 900 month to month), Professional Rs 1,725 (Rs 2,400), Premium Rs 2,595 (Rs 3,800), Agency Rs 13,800 (Rs 19,000) and Agency Plus Rs 20,700 (Rs 27,600). These figures come from Zoho's own regional price file. Yearly billing works out roughly 33% cheaper. A forever-free plan covers one brand, six channels and one user. Paid plans start with a 15-day trial that needs no card.

There are catches. Standard and Professional allow only one team member, so a two-person marketing team needs Premium or a Rs 575 to Rs 690 per month member add-on. The shared Inbox, approval workflows, custom reports and the CRM and Desk integrations all sit in Premium, so most businesses will end up on that tier. Support on every plan is listed as 24/5 email, with no phone line in the plan table. The listening dashboard is built for brand mentions and keywords. It is not a full social-listening suite of the kind large consumer brands buy.

Agencies get client portals, white-labelled scheduled reports and free client logins on the Agency tiers. The Agency plan covers 10 clients and Agency Plus covers 20, and extra clients are sold in blocks of five. If you manage one brand and only need to schedule posts, the free plan or Standard is enough. Move up to Premium when you need a team inbox, approvals or leads flowing into Zoho CRM.

What works well

  • +INR prices start at Rs 600 a month for Standard on yearly billing
  • +Forever-free plan covers six channels, including LinkedIn and Google Business Profile
  • +Supports Arattai, WhatsApp Business and Telegram Business alongside the usual networks
  • +Premium plan pushes social leads and conversations into Zoho CRM and Zoho Desk
  • +Pricing per brand means a single brand does not pay for every seat
  • +Agency tiers include branded reports, client portals and free client logins
  • +15-day trial needs no credit card and drops to the free plan afterwards

What to watch out for

  • −Standard and Professional allow only one team member, so teams need add-ons or Premium
  • −Shared inbox, approvals and custom reports are locked to Premium and above
  • −The plan table lists 24/5 email support only, with no phone support
  • −Listening is limited to mentions, keywords and reviews columns, not deep analytics
  • −WhatsApp Business and Telegram channels appear only from Premium upward

Best suited for: Indian SMBs and D2C brands already using Zoho CRM or Zoho One · Digital marketing agencies handling 10 to 20 client brands · Solo marketers who need a free or very cheap post scheduler · Teams that want WhatsApp Business or Arattai alongside regular social channels

Zoho Social at a glance

Analysing Zoho Social — pricing, features, reviews and alternatives…

Generated by App Advisor's native engine from this listing's verified data — not a paid placement.

Zoho Social features

Researched from Zoho Social's official product pages · updated October 2026.

Publishing

  • Publishing calendar to view and reschedule posts
  • Content queues with custom slots or SmartQ timing predictions
  • Bulk scheduling and repeat posts
  • RSS feed and zShare content curation
  • Image editor, media library and link shortening

Inbox and engagement

  • Unified inbox with filters by interaction type and priority
  • Assignment of conversations to teammates
  • History of past interactions with each contact
  • Zia AI assistant for drafting replies

Monitoring

  • Listening dashboard with mention, keyword and review columns
  • Live stream of activity across channels
  • Direct message handling
  • Mute and block controls

Collaboration

  • Team chat, audio and video calls inside the app
  • Tagging teammates and clients in post discussions
  • Custom roles and permissions
  • Content approval workflows

Analytics

  • Post insights and stats dashboards
  • Custom reports
  • Scheduled and emailed reports
  • Agency-branded reports for clients

AI capabilities

  • Zia AI content assistant helps draft posts and replies; plans include 5 to 80 AI credits
  • SmartQ predicts posting times based on audience activity

Zoho Social pricing (INR)

Source

Every edition as published by the vendor · free trial: 15-day free trial, no credit card required; account moves to the free plan afterwards. Prices exclude GST unless stated. Full Zoho Social pricing breakdown

Free

Rs 0

Forever

  • 1 brand and 6 channels: X, Instagram, Facebook Page, LinkedIn page, LinkedIn profile, Google Business Profile
  • 1 team member and 5 AI credits
  • zShare browser extension
  • 24/5 email support

Standard

Rs 600/month

Billed yearly; Rs 900 billed monthly

  • 1 brand, 1 team member, 40 AI credits
  • Adds YouTube, Pinterest, TikTok, Threads, Bluesky, Mastodon, Snapchat and Arattai
  • Scheduling, publishing calendar, drafts and image editor
  • zurl link shortener and media optimisation

Professional

Rs 1,725/month

Billed yearly; Rs 2,400 billed monthly

  • Everything in Standard
  • Bulk scheduling, repeat posting and CustomQ
  • Monitoring dashboard, livestream and messages
  • Post insights, media library, RSS feeds, Instagram first comment

Premium

Rs 2,595/month

Billed yearly; Rs 3,800 billed monthly

  • 1 brand, 3 team members, 80 AI credits
  • WhatsApp Business and Telegram Business accounts
  • SmartQ, shared Inbox, content approvals and custom roles
  • Custom reports, UTM parameters, Zoho CRM and Desk integration, lead generation

Agency

Rs 13,800/month

Billed yearly; Rs 19,000 billed monthly

  • 10 clients and 5 team members
  • Everything in Premium
  • Client invites, portal customisation and client-specific views
  • Agency-branded, scheduled and emailed reports; free client logins

Agency Plus

Rs 20,700/month

Billed yearly; Rs 27,600 billed monthly

  • 20 clients and 5 team members
  • Same features as Agency
  • Extra clients available in blocks of five

Other pricing options & add-ons

  • Extra team member

    Professional, Premium and Agency plans

    Rs 575/month yearly or Rs 690 monthly

  • Extra brand (Professional)

    Up to 5 extra brands

    Rs 863/month yearly or Rs 1,035 monthly

  • Extra brand (Premium)

    Rs 1,150/month yearly or Rs 1,380 monthly

  • 5 extra clients (Agency tiers)

    Rs 4,600/month yearly or Rs 5,520 monthly

  • • INR figures are taken from Zoho's regional price file; the yearly figure is the effective monthly rate.
  • • Zoho says prices vary by region and data centre and suggests turning off a VPN to see local pricing.
  • • The pricing page does not state whether GST is included.
  • • Payment by card, PayPal, bank transfer, cheque or Zoho Wallet; discounts offered to non-profits, NGOs and government bodies.
Buying for a team? App Advisor can get you a volume quote and any partner discount available.

Integrations, security & India

Integrations

  • Zoho CRM
  • Zoho Desk
  • Canva
  • zShare browser extension
  • WhatsApp Business
  • Telegram Business
  • Arattai

For Indian businesses

  • Zoho publishes INR prices for every plan and add-on, starting at Rs 600 a month billed yearly
  • Supports Arattai, Zoho's Indian messaging app, as a channel from the Standard plan
  • WhatsApp Business accounts can be managed on Premium and above, useful for Indian brands selling on WhatsApp
  • Bank transfer and cheque are accepted payment methods besides cards

Support, resources & partner network

Support & learning

  • 24/5 email support on all plans
  • Help centre with product guide, FAQs and short help videos
  • Community forums and weekly product webinars

Is Zoho Social the best choice for you?

Best choice if you are…

  • Indian SMBs and D2C brands already using Zoho CRM or Zoho One
  • Digital marketing agencies handling 10 to 20 client brands
  • Solo marketers who need a free or very cheap post scheduler
  • Teams that want WhatsApp Business or Arattai alongside regular social channels

Look elsewhere if you are…

  • Large consumer brands needing enterprise social listening and sentiment research
  • Teams wanting phone support or a dedicated account manager on entry plans
Still comparing? Get an unbiased shortlist and demos arranged for free.
Sources (4) · updated October 2026

Zoho Social screenshots

Specifications

Category
Social media management
Vendor
Zoho Corporation
Headquarters
Chennai, Tamil Nadu
Founded
1996
Pricing model
Freemium
Starting price
Rs 600/month · Standard plan, billed yearly (Rs 900 month to month)
Deployment
Cloud
Platforms
Web
Best for
Startup, Small business, SMB
Made in India
Yes

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Zoho Social — frequently asked questions

How much does Zoho Social cost in India?+

Zoho Social's INR prices start at Rs 600 a month for the Standard plan when billed yearly, or Rs 900 month to month. Professional costs Rs 1,725, Premium Rs 2,595, Agency Rs 13,800 and Agency Plus Rs 20,700 a month on yearly billing. Monthly billing costs roughly a third more. Extra team members cost Rs 575 to Rs 690 a month.

Is there a free plan for Zoho Social?+

Yes. Zoho Social has a forever-free plan for one brand, one user and six channels: X, Instagram, a Facebook Page, a LinkedIn page, a LinkedIn profile and Google Business Profile. It includes the zShare browser extension and five AI credits. It suits a solo founder who only needs basic scheduling.

Does Zoho Social offer a free trial?+

Zoho Social gives a 15-day free trial of its paid plans without asking for a credit card. When the trial ends, the account moves to the forever-free plan rather than being closed, so your scheduled content is not lost. Digital agencies can start the trial directly on the Agency plan to test client portals and branded reports.

Is GST included in Zoho Social pricing?+

The Zoho Social pricing page does not say whether the listed INR prices include GST. Indian buyers should check the final amount at checkout and ask Zoho for a GST invoice that carries their GSTIN. Zoho also notes that prices vary by region and data centre, so a VPN can show you non-Indian prices.

Which social networks does Zoho Social support?+

Zoho Social supports X, Instagram, Facebook Pages, LinkedIn pages and profiles, Google Business Profile, YouTube, Pinterest, TikTok, Threads, Bluesky, Mastodon, Snapchat and Zoho's Arattai messenger. The Premium plan and above also connect WhatsApp Business and Telegram Business accounts. The free plan is limited to the first six networks.

Zoho Social vs Hootsuite or Buffer: which is better for an Indian business?+

Zoho Social charges in rupees and prices by brand, not seat, so a single brand pays far less than on most Western tools. Its biggest advantage is the native link to Zoho CRM and Zoho Desk on Premium. Hootsuite offers deeper listening and enterprise features, and Buffer is simpler for pure scheduling. Zoho users will usually find Zoho Social the better fit.

How many users can I add to Zoho Social?+

The Free, Standard and Professional plans of Zoho Social include one team member. Premium includes three, and the Agency tiers include five. Additional members cost Rs 575 a month billed yearly or Rs 690 monthly. If your team has two or more people who need to reply to messages, Premium is usually the practical starting point.

Does Zoho Social have a mobile app?+

Yes. Zoho Social has apps for Android on Google Play and for iPhone on the Apple App Store, linked from its features page. You can use them to schedule posts and keep an eye on brand mentions and reviews while away from your desk. Heavier tasks such as custom reports and client portals are better done in the web app.

Does Zoho Social integrate with Zoho CRM?+

Yes, on the Premium plan and above. The Zoho CRM integration in Zoho Social supports lead generation from social channels and lets your team see social conversations alongside CRM records. Zoho Desk integration is also included, so support tickets can come from social messages. Canva and the zShare extension are available for content creation and curation on lower plans.

What support does Zoho Social provide?+

Every Zoho Social plan, including the free one, lists 24/5 email support. Beyond that, Zoho offers a help centre with a product guide, FAQs and help videos under three minutes, plus community forums and a 45-minute product webinar. Phone support is not part of the plan table, so plan on email for any issues.

How do I sign up for Zoho Social?+

New accounts are created at https://www.zoho.com/social/signup.html on Zoho Social's official site.

How much does Zoho Social cost?+

Zoho Social publishes its plans at https://www.zoho.com/social/pricing.html. It offers a free plan. Check that page for current prices, as plans change.

Does Zoho Social have a free trial?+

Yes. Zoho Social's official site offers a free trial.

Does Zoho Social have a mobile app?+

Yes. Zoho Social's official website links to its Android and iOS app.

What is Zoho Social?+

Zoho Social is social media management by Zoho Corporation, an Indian company from Chennai. Social media management integrated with Zoho CRM.

How much does Zoho Social cost?+

Zoho Corporation publishes: Rs 600/month · Standard plan, billed yearly (Rs 900 month to month). Confirm current plans and taxes on the official pricing page.

Does Zoho Social offer a free trial or free plan?+

Yes — Zoho Social offers a free plan you can start with.

Is Zoho Social made in India?+

Yes. Zoho Social is built by Zoho Corporation, headquartered in Chennai, Tamil Nadu.

Who is Zoho Social best suited for?+

Zoho Social suits startup, small business, smb buyers looking for social media management.

What are the best alternatives to Zoho Social?+

Popular alternatives in social media management include SocialPilot, Crowdfire, Buffer. Use App Advisor's compare tool to see them side by side.

How is Zoho Social deployed?+

Zoho Social is available as a cloud (SaaS) product, with web access.

Guides that mention Zoho Social

About Zoho Corporation

Zoho Corporation logo

Zoho Corporation · Chennai, Tamil Nadu · Founded 1996 · 128 products in our catalogue · Indian company

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