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Customer Support & Communication · Live chat & chatbot software

Best chatbot software in India (2026)

Chatbot software sits inside Live chat & chatbot software, so the shortlist below is drawn from that catalogue and ranked for Indian buyers.

81 products compared35 made in India30 with a free planfrom ₹699/mo

Chatbot software products

Zoho SalesIQ logo

Zoho Corporation

4.8App Advisor rating

Website chat, visitor tracking and chatbots.

Made in IndiaFree plan

Starts at

Free plan

View
Freshchat logo

Freshworks

4.8App Advisor rating

Messaging and chatbots for support.

Made in IndiaFree plan

Starts at

Free plan

View
AiSensy logo

AiSensy

4.8App Advisor rating

WhatsApp Business API platform with broadcasts, chatbots and click-to-WhatsApp ads.

RecommendedFeaturedTrending

Starts at

Free plan

View
Engati Chat logo

Engati

4.7App Advisor rating

Live chat and bots.

Made in IndiaFree plan

Starts at

Free plan

View
SmatBot logo

SmatBot (ByteQuest)

4.7App Advisor rating

Chatbot builder built in Hyderabad.

Made in IndiaFree plan

Starts at

Free plan

View
Gallabox logo

Gallabox

4.6App Advisor rating

WhatsApp shared inbox and no-code chatbots for sales teams.

RecommendedFeaturedTrending

Starts at

₹2,399/mo

View
Kommunicate Chat logo

Kommunicate

4.6App Advisor rating

AI chatbot builder and live chat.

AI poweredMade in India

Starts at

₹3,300/mo

View
Tars logo

Tars

4.6App Advisor rating

Conversational landing page bots.

Made in India

Starts at

₹8,000/mo

View
Engati logo

Engati

4.6App Advisor rating

Chatbot platform with WhatsApp and Instagram.

Made in IndiaFree plan

Starts at

Free plan

View
LiveAgent logo

Quality Unit

4.6App Advisor rating

Helpdesk with live chat and call centre.

Free plan

Starts at

Free plan

View
Tawk.to logo

tawk.to

4.6App Advisor rating

Free live chat.

Free

Starts at

Free

View
Zoho SalesIQ Zobot logo

Zoho Corporation

4.6App Advisor rating

No-code chatbot in SalesIQ.

Made in IndiaFree plan

Starts at

Free plan

View
BotPenguin logo

BotPenguin

4.5App Advisor rating

AI chatbot maker for WhatsApp and websites.

AI poweredMade in IndiaFree plan

Starts at

Free plan

View
SendPulse logo

SendPulse

4.5App Advisor rating

Email, SMS, chatbots and push.

Free plan

Starts at

Free plan

View
Pocket HRMS logo

Pocket HRMS (SGCMS)

4.5App Advisor rating

Cloud HR and payroll with AI chatbot for employees.

AI poweredMade in India

Starts at

On request

View
Chaport logo

Chaport

4.5App Advisor rating

Live chat and chatbots.

Free plan

Starts at

Free plan

View
Smartsupp logo

Smartsupp

4.5App Advisor rating

Live chat with visitor recording.

Free plan

Starts at

Free plan

View
Userlike logo

Userlike

4.5App Advisor rating

Live chat and messaging.

Free plan

Starts at

Free plan

View
Tars Marketing logo

Tars

4.5App Advisor rating

Conversational landing pages and chatbots.

Made in India

Starts at

₹8,000/mo

View
Freshworks Freddy AI logo

Freshworks

4.5App Advisor rating

AI copilots and agents across Freshworks.

AI poweredMade in India

Starts at

Pay as you go

View
LiveChat logo

Text

4.5App Advisor rating

Live chat software.

Starts at

₹1,600/mo

View
Haptik Platform logo

Haptik

4.4App Advisor rating

Conversational AI for enterprises.

RecommendedAI poweredMade in India

Starts at

On request

View
Dialogflow logo

Google

4.4App Advisor rating

Google's conversational AI platform.

AI poweredFree plan

Starts at

Free plan

View

See all 82 live chat & chatbot software products

What chatbot software should do

  • Website and in-app chat widget
  • AI chatbots trained on your content
  • WhatsApp, Instagram and Messenger channels
  • Shared team inbox
  • Proactive messages and triggers
  • Vernacular and voice bots
  • Handoff to agents and ticketing
  • Analytics

How to choose chatbot software

Start with channels: if WhatsApp is where customers are, buy a WhatsApp-first tool.

Test the bot on your actual FAQs; accuracy varies enormously.

Check pricing on conversations versus seats.

BudgetEntry pricing starts at ₹699/month in this list.

India fit35 of 81 are built in India, with GST and rupee billing handled natively.

Try before you buy30 products have a free plan you can run a real month on.

Get an instant demo

Let us arrange your demos, free

Chatbot software — frequently asked questions

Which chatbot software is best in India?+

On App Advisor's ranking, Zoho SalesIQ, Freshchat, AiSensy lead this list of 81 products. "Best" depends on your size and workflow, so use the shortlist tool with your budget and team size rather than taking a ranking at face value.

How much does chatbot software cost?+

Published pricing in this list starts at ₹699 per month. 30 of the 81 products have a free plan. Products sold only on request show "On request" — we never estimate a price a vendor has not published.

Is there free chatbot software?+

Yes — 30 of the 81 products here have a real free tier, not just a trial. Free plans usually cap users, records or transactions, so check the limit against your monthly volume before you commit.

Is there chatbot software made in India?+

35 of the 81 products listed are built in India. That usually means GST, TDS and UPI are handled natively, support runs in Indian hours and invoices come in rupees.

Which chatbot is best for Indian languages?+

Yellow.ai, Haptik, Verloop and Gupshup all support Hindi and major regional languages, including voice bots.

Need help choosing?

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