Practo

by Practo · Bengaluru, Karnataka · Since 2008

Doctor discovery, appointments and practice management.

Hospital, clinic & pharmacy softwareRecommendedMade in IndiaFree plan

Starting price: Quote-based; Ray prices not published on the product page
Free trial / plan: Free trial
Deployment: Cloud; Web
App Advisor rating: 4.8; transparency & India fit

What is Practo?

Practo is two things for an Indian doctor: a patient-facing marketplace where people find and book doctors, and a set of paid tools for running the practice. The clinic software is Ray by Practo, covering appointments, SMS reminders, patient records, online payments and post-consultation chat. Hospitals get Insta by Practo and Qikwell, while Practo Prime and Reach are paid visibility products on the marketplace.

Ray suits single-doctor and small multi-doctor clinics that want reminders and records without hiring IT staff. Practo says Ray is used by 50,000+ doctors across 5 countries and is ABDM compliant, which matters as Ayushman Bharat health records spread. Security claims include 256-bit encryption, two-factor login, IP whitelisting, ISO 27001 certification and HIPAA-compliant data centres.

The weak point for buyers is price transparency. Practo does not publish Ray prices on its product page, so you will need a plans page or sales call to get a quote. A 7-day trial with the top plan's features is available, and renewals stay at the same price unless a plan is discontinued. Listing on Practo as a doctor is separate from buying software; paid promotion via Prime is an extra cost.

What works well

+Ray combines scheduling, SMS reminders, records and online payments in one tool
+ABDM compliant, with UHI access and PHR uploads
+Practo Pro app on Android and iOS for managing the clinic on the go
+Large patient marketplace: Practo cites 30 Cr+ patients and 1L+ verified doctors
+Two-factor authentication, IP whitelisting and frequent backups
+7-day free trial with full features

What to watch out for

−Ray pricing is not listed on the product page
−Marketplace visibility through Prime or Reach is a separate paid product
−Trial is short at 7 days
−Hospital products (Insta, Qikwell) need separate evaluation and sales contact
−Several performance claims on the site are vendor-reported and unaudited

Best suited for: Independent doctors and small clinics in Indian cities · Dental and specialty clinics relying on recall reminders · Practices wanting ABDM-ready records without a big setup

Practo at a glance

Analysing Practo — pricing, features, reviews and alternatives…

Generated by App Advisor's native engine from this listing's verified data — not a paid placement.

Practo features

Researched from Practo's official product pages · updated October 2026.

Appointments

Online booking
Automated SMS reminders
Treatment-duration scheduling
Patient rescheduling and cancellation

Records

Patient history
Advice templates
Automated record sharing
ABDM PHR uploads

Payments and engagement

Online prepayment
Due collection
Post-consultation chat
Patient stories

Practo pricing (INR)

Source

Every edition as published by the vendor · free trial: 7 days with full features (15 days for an additional practice). Prices exclude GST unless stated. Full Practo pricing breakdown

• Renewal price stays the same unless the plan is discontinued.
• No official price could be verified.

Buying for a team? App Advisor can get you a volume quote and any partner discount available.

Integrations, security & India

Security & compliance

256-bit encryption in transit and at rest
Two-factor authentication
IP whitelisting and access zones
Role-based staff profiles
Point-in-time recovery and geo-distributed backups
New-device login alerts with remote logout

For Indian businesses

Bengaluru-based Indian health-tech company.
Ray supports ABDM, including UHI and Personal Health Record uploads.
Doctor discovery marketplace is heavily used in Indian metros, which helps clinics on Prime get bookings.

Trust, compliance & who uses Practo

70K+ clinics and hospitals

Customers

1L+ verified doctors; 30 Cr+ patients

Users covered

20+

Countries

Certifications & compliance

ISO 27001 — ISO27001:2013, certified via Intercert per Practo Source
HIPAA-compliant data centres — Vendor statement Source
ABDM — Ayushman Bharat Digital Mission compliant Source

Each claim links to the vendor's own published statement. Always confirm current certificate validity directly with the vendor.

Is Practo the best choice for you?

Best choice if you are…

Independent doctors and small clinics in Indian cities
Dental and specialty clinics relying on recall reminders
Practices wanting ABDM-ready records without a big setup

Look elsewhere if you are…

Large hospitals needing full HIS/ERP depth; evaluate Insta or dedicated HIS vendors
Clinics wanting fully published, self-serve pricing

Still comparing? Get an unbiased shortlist and demos arranged for free.

Sources (4) · updated October 2026

Practo screenshots

Specifications

Category: Hospital, clinic & pharmacy software
Vendor: Practo
Headquarters: Bengaluru, Karnataka
Founded: 2008
Pricing model: Freemium
Starting price: Quote-based · Ray prices not published on the product page
Deployment: Cloud
Platforms: Web
Best for: Startup, Small business, SMB
Made in India: Yes

Free

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Compare all Practo alternatives with pricing →

Practo — frequently asked questions

How much does Practo Ray cost in India?+

Practo does not list Ray prices on its product page. Request a quote or check the plans page from your Practo account; renewals keep the same price unless a plan is discontinued.

Is there a free trial of Practo Ray?+

Yes. Practo Ray offers a 7-day free trial with all features of its best plan. Existing users adding a new practice get 15 days.

Is listing on Practo free for doctors?+

Practo offers doctor profiles, while Practo Prime is a paid subscription for instant online booking and more visibility. Confirm current terms with Practo.

Is Practo Ray ABDM compliant?+

Yes. Practo says Ray is ABDM compliant and includes free UHI access and Personal Health Record uploads.

Is patient data safe on Practo?+

Practo states that Ray uses 256-bit encryption, ISO 27001 certified processes, HIPAA-compliant data centres, two-factor login and frequent backups. Practo also says it does not sell patient data.

Does Practo have a mobile app for doctors?+

Yes. The Practo Pro app on Android and iOS lets doctors run their clinic with a Ray subscription, view records and track performance.

What is the difference between Practo Ray and Insta?+

Ray by Practo is clinic management software for doctors and small clinics. Insta by Practo is aimed at hospitals.

Does Practo Ray send appointment reminders?+

Yes. Ray sends automated SMS reminders with rescheduling, cancellation and directions, and you can customise timing and content.

How long does Practo Ray take to set up?+

A small clinic can start on Practo Ray within the 7-day trial, as it is cloud-based and comes with help articles and training videos. Migrating old records will add time.

What is Practo?+

Practo is hospital, clinic & pharmacy software by Practo, an Indian company from Bengaluru. Doctor discovery, appointments and practice management.

How much does Practo cost?+

Practo publishes: Quote-based · Ray prices not published on the product page. Confirm current plans and taxes on the official pricing page.

Does Practo offer a free trial or free plan?+

App Advisor's listing records a free trial for Practo. Confirm the current trial terms on Practo's official site.

Is Practo made in India?+

Yes. Practo is built by Practo, headquartered in Bengaluru, Karnataka.

Who is Practo best suited for?+

Practo suits startup, small business, smb buyers looking for hospital, clinic & pharmacy software.

What are the best alternatives to Practo?+

Popular alternatives in hospital, clinic & pharmacy software include HealthPlix, Netmeds, MocDoc. Use App Advisor's compare tool to see them side by side.

How is Practo deployed?+

Practo is available as a cloud (SaaS) product, with web access.