19.2
Zoho Desk
by Zoho Corporation
Context-aware helpdesk with multichannel ticketing.
Made in IndiaFree planCloud
- Built in India
- 30 years in business
Starts at
Free
Best Helpdesk software in India
Helpdesk software collects customer queries from email, chat, phone and social into one queue with ownership, SLAs and reporting. The Indian-specific question is usually WhatsApp: whether it is a first-class channel or an afterthought.
4 products compared3 made in India1 with a free plan
4 helpdesk software
27.9
Freshdesk
by Freshworks
Multichannel customer support with automation and SLAs.
Made in IndiaFree trialCloud
- Targets 4 buyer segments
- Built in India
Starts at
$19/agent/month
37.6
Freshservice
by Freshworks
IT service management and internal helpdesk with asset tracking.
Made in IndiaFree trialCloud
- Built in India
- 16 years in business
Starts at
$19/agent/month
46.1
Zendesk Suite
by Zendesk
Enterprise-grade omnichannel support and ticketing.
Free trialCloud
- 19 years in business
- Targets 2 buyer segments
Starts at
$55/agent/month
Ordered by our catalogue score. Nothing here is paid placement — see how we rate software.