Software for healthcare providers

What breaks generic software here

The specifics a vendor demo will gloss over unless you raise them.

• Patient data carries confidentiality obligations that generic tools ignore
• Appointment scheduling has to handle multiple practitioners, rooms and equipment
• Insurance and TPA claims add a second billing workflow on top of the first
• Drug inventory needs expiry and batch tracking by law
• Records must remain retrievable for years, not months

Your demo checklist

• Ask the vendor to show how they handle: patient data carries confidentiality obligations that generic tools ignore
• Ask the vendor to show how they handle: appointment scheduling has to handle multiple practitioners
• Ask the vendor to show how they handle: insurance and tpa claims add a second billing workflow on top of the first
• Ask the vendor to show how they handle: drug inventory needs expiry and batch tracking by law