Software for automobile dealerships

What breaks generic software here

The specifics a vendor demo will gloss over unless you raise them.

• Sales, service and spares behave like three separate businesses sharing one customer
• Every vehicle is tracked by chassis and engine number, not a simple SKU
• Service reminders and AMC renewals drive most of the recurring revenue
• Insurance and finance tie-ups add parties to every deal
• Warranty claims to the manufacturer have their own paperwork cycle

Your demo checklist

• Ask the vendor to show how they handle: sales
• Ask the vendor to show how they handle: every vehicle is tracked by chassis and engine number
• Ask the vendor to show how they handle: service reminders and amc renewals drive most of the recurring revenue
• Ask the vendor to show how they handle: insurance and finance tie-ups add parties to every deal