1. Zoho Survey
Zoho Corporation · Chennai · Survey & customer feedback tools · 4.8/5
Surveys with CRM integration.
Free plan
Free plan available
Compared with SmartSurvey
- Built in India (Chennai)
Survey & customer feedback tools · Alternatives
Best SmartSurvey alternatives in India (2026)
SmartSurvey is a survey & customer feedback tools product from SmartSurvey Ltd, Tewkesbury, priced at On request with a free plan. We compared 20 alternatives on published price, free plan, platforms and made-in-India support: 20 have a free plan, 4 are built in India.
Quick answer
The closest alternatives to SmartSurvey are Zoho Survey (Free plan), SurveyMonkey (Free plan), SurveySparrow (Free plan), Delighted (Free plan) and QuestionPro (Free plan). Zoho Survey is the top-ranked option with a free plan. Published prices in this list start at ₹779/month.
Why businesses look for a SmartSurvey alternative
Indian support and GST
SmartSurvey is built in United Kingdom. 4 alternatives are made in India, where GST, TDS and UPI are usually handled natively and support runs on IST.
SmartSurvey alternatives compared
Ranked by how closely each product matches SmartSurvey's category, pricing model, platforms and business size, then by rating. Prices exclude GST.
| # | Software | Starting price | Free plan | Platforms | Made in India | Rating | Compare |
|---|---|---|---|---|---|---|---|
| — | SmartSurvey (current) | On request | Yes | Web | No | 4.2/5 | — |
| 1 | Zoho Survey | Free plan | Yes | Web | Yes | 4.8/5 | |
| 2 |  SurveyMonkey | Free plan | Yes | Web | No | 4.7/5 | |
| 3 |  SurveySparrow | Free plan | Yes | Web | Yes | 4.7/5 | |
| 4 |  Delighted | Free plan | Yes | Web | No | 4.5/5 | |
| 5 |  QuestionPro | Free plan | Yes | Web | No | 4.6/5 | |
| 6 |  Hotjar Surveys | Free plan | Yes | Web | No | 4.5/5 | |
| 7 |  Survicate | Free plan | Yes | Web | No | 4.5/5 | |
| 8 |  Famewall | On request | Yes | Web | Yes | 4.5/5 | |
| 9 |  Trustpilot | Free plan | Yes | Web | No | 4.5/5 | |
| 10 |  Feedback by Reelo | Free plan | Yes | Web | Yes | 4.5/5 | |
| 11 |  Yotpo Reviews | Free plan | Yes | Web | No | 4.4/5 | |
| 12 |  Stamped | Free plan | Yes | Web | No | 4.3/5 | |
| 13 |  Trustmary | On request | Yes | Web | No | 4.3/5 | |
| 14 |  EmbedSocial | On request | Yes | Web | No | 4.3/5 | |
| 15 |  Elfsight | On request | Yes | Web | No | 4.3/5 | |
| 16 |  Senja | On request | Yes | Web | No | 4.3/5 | |
| 17 |  Guideflow | On request | Yes | Web | No | 4.3/5 | |
| 18 |  Sprig | Free plan | Yes | Web | No | 4.3/5 | |
| 19 |  LimeSurvey | ₹779/mo | Yes | Web | No | 4.3/5 | |
| 20 |  Lyssna (UsabilityHub) | Free plan | Yes | Web | No | 4.3/5 |
Top 10 SmartSurvey alternatives in detail
2. SurveyMonkey
SurveyMonkey · San Mateo · Survey & customer feedback tools · 4.7/5
Online surveys and market research.
Free plan
Free plan available
3. SurveySparrow
SurveySparrow · Chennai · Survey & customer feedback tools · 4.7/5
Conversational surveys and NPS built in Chennai.
Free plan
Free plan available
Compared with SmartSurvey
- Built in India (Chennai)
4. Delighted
Delighted (Qualtrics) · Palo Alto · Survey & customer feedback tools · 4.5/5
NPS and CSAT surveys.
Free plan
Free plan available
5. QuestionPro
QuestionPro · Austin · Survey & customer feedback tools · 4.6/5
Survey and research platform with large India team.
Free plan
Free plan available
Free plan
Free plan available
Free plan
Free plan available
8. Famewall
Astramind Technologies Private Limited · Chennai · Survey & customer feedback tools · 4.5/5
Collects text, video and audio testimonials with one link and embeds them as walls on a website.
On request
Free plan available
Compared with SmartSurvey
- Built in India (Chennai)
9. Trustpilot
Trustpilot · Copenhagen · Survey & customer feedback tools · 4.5/5
Review collection platform.
Free plan
Free plan available
10. Feedback by Reelo
Reelo · Ahmedabad · Survey & customer feedback tools · 4.5/5
Feedback collection for restaurants and retail.
Free plan
Free plan available
Compared with SmartSurvey
- Built in India (Ahmedabad)
SmartSurvey alternatives by what you need
Lowest published price
Free SmartSurvey alternatives
Indian alternatives to SmartSurvey
How to choose a SmartSurvey alternative
- Decide whether you need forms or a feedback programme; Google Forms and Typeform cover forms, whereas NPS programmes need distribution and follow-up.
- Check WhatsApp and SMS distribution — email response rates in India are low.
- Look for vernacular survey support if your customers are not English-first.
SmartSurvey alternatives — FAQs
What is the best alternative to SmartSurvey in 2026?+
The closest matches to SmartSurvey on App Advisor are Zoho Survey (Free plan), SurveyMonkey (Free plan), SurveySparrow (Free plan). They are ranked by how closely their category, pricing model, platforms and target business size match SmartSurvey, then by rating. The best choice depends on your team size and budget.
Is there a free alternative to SmartSurvey?+
Yes. 20 of the 20 alternatives listed have a free plan or are free: Zoho Survey (Free plan), SurveyMonkey (Free plan), SurveySparrow (Free plan). Free plans usually cap users, records or transactions, so check the limits against your monthly volume.
What is the cheapest alternative to SmartSurvey?+
Among alternatives that publish a price, LimeSurvey starts lowest at ₹779/mo. Zoho Survey also has a free plan. Prices are read from each vendor's website and exclude GST.
Is there an Indian alternative to SmartSurvey?+
Yes. 4 alternatives are built in India, including Zoho Survey (Free plan), SurveySparrow (Free plan), Famewall (On request). Indian products usually handle GST, TDS and UPI natively and bill in rupees.
SmartSurvey vs Zoho Survey: which is better?+
Zoho Survey is the closest match to SmartSurvey in our catalogue. Key differences: Built in India (Chennai). Compare them side by side before you book a demo.
How were these SmartSurvey alternatives chosen?+
Every product listed sits in survey & customer feedback tools or a category SmartSurvey also covers, and SmartSurvey Ltd's own products are excluded. Prices, free plans and platforms come from each vendor's official website. App Advisor does not sell any of this software.
Free shortlist
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