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Survey & customer feedback tools · Alternatives

Best Delighted alternatives in India (2027)

Delighted is a survey & customer feedback tools product from Delighted (Qualtrics), Palo Alto, priced at Free plan with a free plan. We compared 20 alternatives on published price, free plan, platforms and made-in-India support: 20 have a free plan, 4 are built in India.

Delighted review

Quick answer

The closest alternatives to Delighted are Zoho Survey (Free · paid from ₹416/mo · Basic ₹416/month, yearly billing only), SurveyMonkey (Free plan), SurveySparrow (Free plan · paid plans by quote · Free plan with limits; Basic, Starter and Business bi…), QuestionPro (Free plan) and Hotjar Surveys (Free plan). Zoho Survey is the top-ranked option with a free plan. Published prices in this list start at ₹779/month.

Why businesses look for a Delighted alternative

Indian support and GST

Delighted is built in United States. 4 alternatives are made in India, where GST, TDS and UPI are usually handled natively and support runs on IST.

Delighted alternatives compared

Ranked by how closely each product matches Delighted's category, pricing model, platforms and business size, then by rating. Prices exclude GST.

#SoftwareStarting priceFree planPlatformsMade in IndiaRatingCompare
—Delighted logoDelighted (current)Free planYesWebNo4.5/5—
1Zoho Survey logoZoho SurveyFree · paid from ₹416/mo · Basic ₹416/month, yearly billing onlyYesWebYes4.8/5
2SurveyMonkey logoSurveyMonkeyFree planYesWebNo4.7/5
3SurveySparrow logoSurveySparrowFree plan · paid plans by quote · Free plan with limits; Basic, Starter and Business bi…YesWebYes4.7/5
4QuestionPro logoQuestionProFree planYesWebNo4.6/5
5Hotjar Surveys logoHotjar SurveysFree planYesWebNo4.5/5
6Survicate logoSurvicateFree planYesWebNo4.5/5
7Famewall logoFamewallFree planYesWebYes4.5/5
8Trustpilot logoTrustpilotFree planYesWebNo4.5/5
9Feedback by Reelo logoFeedback by ReeloFree planYesWebYes4.5/5
10Yotpo Reviews logoYotpo ReviewsFree planYesWebNo4.4/5
11Stamped logoStampedFree planYesWebNo4.3/5
12Trustmary logoTrustmaryFree planYesWebNo4.3/5
13EmbedSocial logoEmbedSocialFree planYesWebNo4.3/5
14Elfsight logoElfsightFree planYesWebNo4.3/5
15Senja logoSenjaFree planYesWebNo4.3/5
16Guideflow logoGuideflowFree planYesWebNo4.3/5
17Sprig logoSprigFree planYesWebNo4.3/5
18LimeSurvey logoLimeSurvey₹779/moYesWebNo4.3/5
19Lyssna (UsabilityHub) logoLyssna (UsabilityHub)Free planYesWebNo4.3/5
20Opinion Stage logoOpinion StageFree planYesWebNo4.2/5

Top 10 Delighted alternatives in detail

Zoho Survey logo

1. Zoho Survey

Zoho Corporation · Chennai · Survey & customer feedback tools · 4.8/5

Surveys with CRM integration.

Free · paid from ₹416/mo · Basic ₹416/month, yearly billing only

Free plan available

Compared with Delighted

  • Built in India (Chennai)

Key features

  • AI survey creation from a description
  • Templates, question bank and bulk question builder
  • Question, answer and page logic
  • Custom scripts in JavaScript or Deluge
  • Quizzes and polls with scoring and timers
SurveySparrow logo

3. SurveySparrow

SurveySparrow · Chennai · Survey & customer feedback tools · 4.7/5

Conversational surveys and NPS built in Chennai.

Free plan · paid plans by quote · Free plan with limits; Basic, Starter and Business bi…

Free plan available

Compared with Delighted

  • Built in India (Chennai)

Key features

  • Conversational forms
  • NPS with relational and transactional triggers
  • 360-degree assessments
  • Offline surveys
  • Video-background surveys
QuestionPro logo

4. QuestionPro

QuestionPro · Austin · Survey & customer feedback tools · 4.6/5

Survey and research platform with large India team.

Free plan

Free plan available

Famewall logo

7. Famewall

Astramind Technologies Private Limited · Chennai · Survey & customer feedback tools · 4.5/5

Collects text, video and audio testimonials with one link and embeds them as walls on a website.

Free plan

Free plan available

Compared with Delighted

  • Built in India (Chennai)

Delighted alternatives by what you need

How to choose a Delighted alternative

  • Decide whether you need forms or a feedback programme; Google Forms and Typeform cover forms, whereas NPS programmes need distribution and follow-up.
  • Check WhatsApp and SMS distribution — email response rates in India are low.
  • Look for vernacular survey support if your customers are not English-first.

Delighted alternatives — FAQs

What is the best alternative to Delighted in 2027?+

The closest matches to Delighted on App Advisor are Zoho Survey (Free · paid from ₹416/mo · Basic ₹416/month, yearly billing only), SurveyMonkey (Free plan), SurveySparrow (Free plan · paid plans by quote · Free plan with limits; Basic, Starter and Business bi…). They are ranked by how closely their category, pricing model, platforms and target business size match Delighted, then by rating. The best choice depends on your team size and budget.

Is there a free alternative to Delighted?+

Yes. 20 of the 20 alternatives listed have a free plan or are free: Zoho Survey (Free · paid from ₹416/mo · Basic ₹416/month, yearly billing only), SurveyMonkey (Free plan), SurveySparrow (Free plan · paid plans by quote · Free plan with limits; Basic, Starter and Business bi…). Free plans usually cap users, records or transactions, so check the limits against your monthly volume.

What is the cheapest alternative to Delighted?+

Among alternatives that publish a price, LimeSurvey starts lowest at ₹779/mo. Zoho Survey also has a free plan. Prices are read from each vendor's website and exclude GST.

Is there an Indian alternative to Delighted?+

Yes. 4 alternatives are built in India, including Zoho Survey (Free · paid from ₹416/mo · Basic ₹416/month, yearly billing only), SurveySparrow (Free plan · paid plans by quote · Free plan with limits; Basic, Starter and Business bi…), Famewall (Free plan). Indian products usually handle GST, TDS and UPI natively and bill in rupees.

Delighted vs Zoho Survey: which is better?+

Zoho Survey is the closest match to Delighted in our catalogue. Key differences: Built in India (Chennai). Compare them side by side before you book a demo.

How were these Delighted alternatives chosen?+

Every product listed sits in survey & customer feedback tools or a category Delighted also covers, and Delighted (Qualtrics)'s own products are excluded. Prices, free plans and platforms come from each vendor's official website. App Advisor does not sell any of this software.

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