Made in IndiaFree plan
Starts at
Free plan
Delighted
by Delighted (Qualtrics) · Palo Alto, United States · Since 2013
NPS and CSAT surveys.
Survey & customer feedback toolsFree plan
- Starting price
- Free plan
- Free trial / plan
- Free plan
- Start without a card
- Deployment
- Cloud
- Web
- App Advisor rating
- 4.5
- transparency & India fit
What is Delighted?
Delighted is survey & customer feedback tools from Delighted (Qualtrics), based in Palo Alto, United States and has been building software since 2013. NPS and CSAT surveys.
Survey and feedback tools collect NPS, CSAT, employee engagement and market research responses, and route them to the teams who can act. Forms tools overlap here; the distinction is analysis and closed-loop follow-up.
A free plan is available, with paid plans for growing teams.
What works well
- +Free plan available to evaluate at zero cost
- +13 years in business — a mature, stable product
What to watch out for
- −Global vendor — check India-specific compliance (GST, TDS) and support hours before you commit
Best suited for: Startup · Small business · SMB
AI analysis of Delighted
Analysing Delighted — pricing, features, reviews and alternatives…
Generated by App Advisor's native engine from this listing's verified data — not a paid placement.
Delighted features
Category-standard capabilities plus what Delighted adds. Verify depth in a demo.
- Survey builder with logic
- NPS, CSAT and CES templates
- Multi-channel distribution (email, WhatsApp, SMS, QR)
- Employee engagement pulses
- Text analytics and sentiment
- Review generation for Google and marketplaces
- Closed-loop ticketing
- Dashboards and benchmarks
- Free plan to start without a card
Delighted pricing
Entry price
Free plan
Free plan, paid tiers for more users and features
How Delighted charges. Plans scale with users or features. Annual billing is usually 15–25% cheaper than monthly, and GST is added on top of listed prices in India.
Read from the vendor's official website. Prices change — confirm on delighted.com.
Delighted video
Switching from Delighted? Why Zonka Feedback is the Best Delighted Replacement
Specifications
- Category
- Survey & customer feedback tools
- Vendor
- Delighted (Qualtrics)
- Headquarters
- Palo Alto, United States
- Founded
- 2013
- Pricing model
- Freemium
- Starting price
- Free plan
- Deployment
- Cloud
- Platforms
- Web
- Best for
- Startup, Small business, SMB
- Made in India
- No
More software like Delighted
Alternatives, the same vendor's other products and India-first picks.
Compare all Delighted alternatives with pricing →
Delighted — frequently asked questions
What is Delighted?+
Delighted is survey & customer feedback tools by Delighted (Qualtrics). NPS and CSAT surveys.
How much does Delighted cost?+
Delighted has a free plan. Check the vendor's pricing page for current plans.
Does Delighted offer a free trial or free plan?+
Yes — Delighted offers a free plan you can start with.
Is Delighted made in India?+
No. Delighted is developed by Delighted (Qualtrics) in Palo Alto, United States, though it is used by Indian businesses.
Who is Delighted best suited for?+
Delighted suits startup, small business, smb buyers looking for survey & customer feedback tools.
What are the best alternatives to Delighted?+
Popular alternatives in survey & customer feedback tools include Zoho Survey, Google Forms, SurveySparrow. Use App Advisor's compare tool to see them side by side.
How is Delighted deployed?+
Delighted is available as a cloud (SaaS) product, with web access.
About Delighted (Qualtrics)
Delighted (Qualtrics) · Palo Alto, United States · Founded 2013 · 1 product in our catalogue
Get an instant demo