Hotjar Surveys

by Hotjar · Valletta, Malta · Since 2014

On-site surveys.

Survey & customer feedback toolsFree plan

Starting price: Free plan
Free trial / plan: Free plan; Start without a card
Deployment: Cloud; Web
App Advisor rating: 4.5; transparency & India fit

What is Hotjar Surveys?

Hotjar Surveys is survey & customer feedback tools from Hotjar, based in Valletta, Malta and has been building software since 2014. On-site surveys.

Survey and feedback tools collect NPS, CSAT, employee engagement and market research responses, and route them to the teams who can act. Forms tools overlap here; the distinction is analysis and closed-loop follow-up.

A free plan is available, with paid plans for growing teams.

What works well

+Free plan available to evaluate at zero cost
+12 years in business — a mature, stable product

What to watch out for

−Global vendor — check India-specific compliance (GST, TDS) and support hours before you commit

Best suited for: Startup · Small business · SMB

Hotjar Surveys at a glance

Analysing Hotjar Surveys — pricing, features, reviews and alternatives…

Generated by App Advisor's native engine from this listing's verified data — not a paid placement.

Hotjar Surveys features

Category-standard capabilities plus what Hotjar Surveys adds. Verify depth in a demo.

Survey builder with logic
NPS, CSAT and CES templates
Multi-channel distribution (email, WhatsApp, SMS, QR)
Employee engagement pulses
Text analytics and sentiment
Review generation for Google and marketplaces
Closed-loop ticketing
Dashboards and benchmarks
Free plan to start without a card

Hotjar Surveys pricing

Entry price

Free plan

Free plan, paid tiers for more users and features

How Hotjar Surveys charges. Plans scale with users or features. Annual billing is usually 15–25% cheaper than monthly, and GST is added on top of listed prices in India.

Read from the vendor's official website. Prices change — confirm on hotjar.com.

Specifications

Category: Survey & customer feedback tools
Vendor: Hotjar
Headquarters: Valletta, Malta
Founded: 2014
Pricing model: Freemium
Starting price: Free plan
Deployment: Cloud
Platforms: Web
Best for: Startup, Small business, SMB
Made in India: No

Custom quote · Priced by response volume

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Compare all Hotjar Surveys alternatives with pricing →

Hotjar Surveys — frequently asked questions

What is Hotjar Surveys?+

Hotjar Surveys is survey & customer feedback tools by Hotjar. On-site surveys.

How much does Hotjar Surveys cost?+

Hotjar Surveys has a free plan. Check the vendor's pricing page for current plans.

Does Hotjar Surveys offer a free trial or free plan?+

Yes — Hotjar Surveys offers a free plan you can start with.

Is Hotjar Surveys made in India?+

No. Hotjar Surveys is developed by Hotjar in Valletta, Malta.

Who is Hotjar Surveys best suited for?+

Hotjar Surveys suits startup, small business, smb buyers looking for survey & customer feedback tools.

What are the best alternatives to Hotjar Surveys?+

Popular alternatives in survey & customer feedback tools include Zoho Survey, Google Forms, SurveySparrow. Use App Advisor's compare tool to see them side by side.

How is Hotjar Surveys deployed?+

Hotjar Surveys is available as a cloud (SaaS) product, with web access.