Made in IndiaFree plan
Starts at
Free plan
Trustpilot
by Trustpilot · Copenhagen, Denmark · Since 2007
Review collection platform.
Survey & customer feedback toolsFree plan
- Starting price
- Free plan
- Free trial / plan
- Free plan
- Start without a card
- Deployment
- Cloud
- Web
- App Advisor rating
- 4.5
- transparency & India fit
What is Trustpilot?
Trustpilot is survey & customer feedback tools from Trustpilot, based in Copenhagen, Denmark and has been building software since 2007. Review collection platform.
Survey and feedback tools collect NPS, CSAT, employee engagement and market research responses, and route them to the teams who can act. Forms tools overlap here; the distinction is analysis and closed-loop follow-up.
A free plan is available, with paid plans for growing teams.
What works well
- +Free plan available to evaluate at zero cost
- +19 years in business — a mature, stable product
What to watch out for
- −Global vendor — check India-specific compliance (GST, TDS) and support hours before you commit
Best suited for: Startup · Small business · SMB
AI analysis of Trustpilot
Analysing Trustpilot — pricing, features, reviews and alternatives…
Generated by App Advisor's native engine from this listing's verified data — not a paid placement.
Trustpilot features
Category-standard capabilities plus what Trustpilot adds. Verify depth in a demo.
- Survey builder with logic
- NPS, CSAT and CES templates
- Multi-channel distribution (email, WhatsApp, SMS, QR)
- Employee engagement pulses
- Text analytics and sentiment
- Review generation for Google and marketplaces
- Closed-loop ticketing
- Dashboards and benchmarks
- Free plan to start without a card
Trustpilot pricing
Entry price
Free plan
Free plan, paid tiers for more users and features
How Trustpilot charges. Plans scale with users or features. Annual billing is usually 15–25% cheaper than monthly, and GST is added on top of listed prices in India.
Read from the vendor's official website. Prices change — confirm on business.trustpilot.com.
Specifications
- Category
- Survey & customer feedback tools
- Vendor
- Trustpilot
- Headquarters
- Copenhagen, Denmark
- Founded
- 2007
- Pricing model
- Freemium
- Starting price
- Free plan
- Deployment
- Cloud
- Platforms
- Web
- Best for
- Startup, Small business, SMB
- Made in India
- No
More software like Trustpilot
Alternatives, the same vendor's other products and India-first picks.
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Trustpilot — frequently asked questions
What is Trustpilot?+
Trustpilot is survey & customer feedback tools by Trustpilot. Review collection platform.
How much does Trustpilot cost?+
Trustpilot has a free plan. Check the vendor's pricing page for current plans.
Does Trustpilot offer a free trial or free plan?+
Yes — Trustpilot offers a free plan you can start with.
Is Trustpilot made in India?+
No. Trustpilot is developed by Trustpilot in Copenhagen, Denmark, though it is used by Indian businesses.
Who is Trustpilot best suited for?+
Trustpilot suits startup, small business, smb buyers looking for survey & customer feedback tools.
What are the best alternatives to Trustpilot?+
Popular alternatives in survey & customer feedback tools include Zoho Survey, Google Forms, SurveySparrow. Use App Advisor's compare tool to see them side by side.
How is Trustpilot deployed?+
Trustpilot is available as a cloud (SaaS) product, with web access.
About Trustpilot
Trustpilot · Copenhagen, Denmark · Founded 2007 · 1 product in our catalogue
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