Skip to content

Free, independent software advice for Indian businesses

App Advisor logoApp Advisor
Trustpilot logo

Survey & customer feedback tools · Alternatives

Best Trustpilot alternatives in India (2027)

Trustpilot is a survey & customer feedback tools product from Trustpilot, Copenhagen, priced at Free plan with a free plan. We compared 20 alternatives on published price, free plan, platforms and made-in-India support: 20 have a free plan, 4 are built in India.

Trustpilot review

Quick answer

The closest alternatives to Trustpilot are Zoho Survey (Free · paid from ₹416/mo · Basic ₹416/month, yearly billing only), SurveyMonkey (Free plan), SurveySparrow (Free plan · paid plans by quote · Free plan with limits; Basic, Starter and Business bi…), Delighted (Free plan) and QuestionPro (Free plan). Zoho Survey is the top-ranked option with a free plan. Published prices in this list start at ₹779/month.

Why businesses look for a Trustpilot alternative

Indian support and GST

Trustpilot is built in Denmark. 4 alternatives are made in India, where GST, TDS and UPI are usually handled natively and support runs on IST.

Trustpilot alternatives compared

Ranked by how closely each product matches Trustpilot's category, pricing model, platforms and business size, then by rating. Prices exclude GST.

#SoftwareStarting priceFree planPlatformsMade in IndiaRatingCompare
—Trustpilot logoTrustpilot (current)Free planYesWebNo4.5/5—
1Zoho Survey logoZoho SurveyFree · paid from ₹416/mo · Basic ₹416/month, yearly billing onlyYesWebYes4.8/5
2SurveyMonkey logoSurveyMonkeyFree planYesWebNo4.7/5
3SurveySparrow logoSurveySparrowFree plan · paid plans by quote · Free plan with limits; Basic, Starter and Business bi…YesWebYes4.7/5
4Delighted logoDelightedFree planYesWebNo4.5/5
5QuestionPro logoQuestionProFree planYesWebNo4.6/5
6Hotjar Surveys logoHotjar SurveysFree planYesWebNo4.5/5
7Survicate logoSurvicateFree planYesWebNo4.5/5
8Famewall logoFamewallFree planYesWebYes4.5/5
9Feedback by Reelo logoFeedback by ReeloFree planYesWebYes4.5/5
10Yotpo Reviews logoYotpo ReviewsFree planYesWebNo4.4/5
11Stamped logoStampedFree planYesWebNo4.3/5
12Trustmary logoTrustmaryFree planYesWebNo4.3/5
13EmbedSocial logoEmbedSocialFree planYesWebNo4.3/5
14Elfsight logoElfsightFree planYesWebNo4.3/5
15Senja logoSenjaFree planYesWebNo4.3/5
16Guideflow logoGuideflowFree planYesWebNo4.3/5
17Sprig logoSprigFree planYesWebNo4.3/5
18LimeSurvey logoLimeSurvey₹779/moYesWebNo4.3/5
19Lyssna (UsabilityHub) logoLyssna (UsabilityHub)Free planYesWebNo4.3/5
20Opinion Stage logoOpinion StageFree planYesWebNo4.2/5

Top 10 Trustpilot alternatives in detail

Zoho Survey logo

1. Zoho Survey

Zoho Corporation · Chennai · Survey & customer feedback tools · 4.8/5

Surveys with CRM integration.

Free · paid from ₹416/mo · Basic ₹416/month, yearly billing only

Free plan available

Compared with Trustpilot

  • Built in India (Chennai)

Key features

  • AI survey creation from a description
  • Templates, question bank and bulk question builder
  • Question, answer and page logic
  • Custom scripts in JavaScript or Deluge
  • Quizzes and polls with scoring and timers
SurveySparrow logo

3. SurveySparrow

SurveySparrow · Chennai · Survey & customer feedback tools · 4.7/5

Conversational surveys and NPS built in Chennai.

Free plan · paid plans by quote · Free plan with limits; Basic, Starter and Business bi…

Free plan available

Compared with Trustpilot

  • Built in India (Chennai)

Key features

  • Conversational forms
  • NPS with relational and transactional triggers
  • 360-degree assessments
  • Offline surveys
  • Video-background surveys
QuestionPro logo

5. QuestionPro

QuestionPro · Austin · Survey & customer feedback tools · 4.6/5

Survey and research platform with large India team.

Free plan

Free plan available

Famewall logo

8. Famewall

Astramind Technologies Private Limited · Chennai · Survey & customer feedback tools · 4.5/5

Collects text, video and audio testimonials with one link and embeds them as walls on a website.

Free plan

Free plan available

Compared with Trustpilot

  • Built in India (Chennai)

Trustpilot alternatives by what you need

How to choose a Trustpilot alternative

  • Decide whether you need forms or a feedback programme; Google Forms and Typeform cover forms, whereas NPS programmes need distribution and follow-up.
  • Check WhatsApp and SMS distribution — email response rates in India are low.
  • Look for vernacular survey support if your customers are not English-first.

Trustpilot alternatives — FAQs

What is the best alternative to Trustpilot in 2027?+

The closest matches to Trustpilot on App Advisor are Zoho Survey (Free · paid from ₹416/mo · Basic ₹416/month, yearly billing only), SurveyMonkey (Free plan), SurveySparrow (Free plan · paid plans by quote · Free plan with limits; Basic, Starter and Business bi…). They are ranked by how closely their category, pricing model, platforms and target business size match Trustpilot, then by rating. The best choice depends on your team size and budget.

Is there a free alternative to Trustpilot?+

Yes. 20 of the 20 alternatives listed have a free plan or are free: Zoho Survey (Free · paid from ₹416/mo · Basic ₹416/month, yearly billing only), SurveyMonkey (Free plan), SurveySparrow (Free plan · paid plans by quote · Free plan with limits; Basic, Starter and Business bi…). Free plans usually cap users, records or transactions, so check the limits against your monthly volume.

What is the cheapest alternative to Trustpilot?+

Among alternatives that publish a price, LimeSurvey starts lowest at ₹779/mo. Zoho Survey also has a free plan. Prices are read from each vendor's website and exclude GST.

Is there an Indian alternative to Trustpilot?+

Yes. 4 alternatives are built in India, including Zoho Survey (Free · paid from ₹416/mo · Basic ₹416/month, yearly billing only), SurveySparrow (Free plan · paid plans by quote · Free plan with limits; Basic, Starter and Business bi…), Famewall (Free plan). Indian products usually handle GST, TDS and UPI natively and bill in rupees.

Trustpilot vs Zoho Survey: which is better?+

Zoho Survey is the closest match to Trustpilot in our catalogue. Key differences: Built in India (Chennai). Compare them side by side before you book a demo.

How were these Trustpilot alternatives chosen?+

Every product listed sits in survey & customer feedback tools or a category Trustpilot also covers, and Trustpilot's own products are excluded. Prices, free plans and platforms come from each vendor's official website. App Advisor does not sell any of this software.

Free shortlist

Not sure which Trustpilot alternative fits?

Tell us your team size and budget and we'll send a shortlist of three.

▾
▾

Free for buyers · no spam. We use your details to handle this request and share them only with the vendors you ask about. Privacy policy · Your rights

Related alternatives