MakeMyTrip Extranet & myBiz: Hotel & Corporate Guide

Quick answer: "MakeMyTrip extranet" and "myBiz" are two different products for two different audiences. The extranet is the hotel partner portal where a property manages its MakeMyTrip listing, room inventory, rates, availability, promotions and reviews. myBiz is MakeMyTrip's corporate travel platform, where a company books and manages employee travel with policy controls, GST-compliant invoicing and expense reporting. If you are a hotel, you want the extranet; if you are a company booking staff travel, you want myBiz.

For hotels: the MakeMyTrip extranet

What you manage there

• Inventory and availability — rooms open for sale by date, stop-sell, and closed-out dates.
• Rates and rate plans — room-only, breakfast-inclusive, refundable and non-refundable plans, occupancy-based pricing.
• Promotions and deals — campaign participation, early-bird and last-minute offers.
• Content — photos, amenities, descriptions, policies.
• Bookings and cancellations — reservation list, modifications, no-shows.
• Reviews and ratings — guest feedback and responses.
• Payments and commission — statements and settlement.

The problem every property hits

If you are listed on MakeMyTrip, Booking.com, Agoda, Goibibo and your own website, you are maintaining the same inventory in five places. Update one and forget another, and you either overbook — which costs you a guest and a review — or you leave rooms unsold.

This is what a channel manager solves: one inventory and rate pool, pushed to every OTA extranet automatically, with bookings pulled back into one list. AxisRooms is one of the Indian options; our guides to hotel channel managers in India and OTA extranets and channel managers compare the field.

Behind the channel manager sits your property management system (PMS) — the system of record for reservations, housekeeping, folios and billing. Browse hotel and hospitality software, or see our hotel and resort management software guide.

Practical extranet discipline

1. Never manage rates in the extranet once you have a channel manager. Two sources of truth guarantees a mismatch.
2. Close out rather than delete when you stop selling a date, so history stays intact.
3. Respond to reviews. On Indian OTAs, response rate visibly affects conversion.
4. Check the commission statement against your bookings every cycle, exactly as an e-commerce seller checks settlements.

For companies: myBiz

myBiz is a corporate travel booking platform. The value for a finance team is not the booking — it is the control and the paperwork:

• Travel policy enforcement at the point of booking, with approval workflows for out-of-policy requests.
• GST-compliant invoicing with the company's GSTIN captured correctly, which is the single biggest reason companies move staff off personal bookings.
• Consolidated reporting on spend by employee, department, route and vendor.
• Centralised payment rather than reimbursement of employee cards.

If your company's travel is currently booked on personal accounts and reimbursed, the GST input credit alone usually justifies moving to a managed platform. The adjacent software question is expense management — see our expense management software guide and expense management category, along with travel agency and tour software if you are the agency rather than the buyer.

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