Helpdesk software · India
Free helpdesk software in India: free plans, trials and demos (2026)
6 of the 16 helpdesk software products below have a permanent free plan, 15 offer a free trial and 11 take demo requests on their own site. The longest stated trial is 30 days (UVdesk).
Checked on vendors' official websites in September 2026. Nothing here is paid placement.
| Product | Free plan | Free trial | Demo |
|---|---|---|---|
 FreshdeskMade in India | — | 14 days. “How does the 14-day free trial work? When you sign up, you instantly get access to our Enterprise plan for 14 days.” source | request page |
 Zoho DeskMade in India | “Zoho Desk's free plan offers three user licenses to help you start small and grow your support team.” source | 15 days. “activate a 15-day free trial for whichever plan you want to take for a spin” source | request page |
 FreshserviceMade in India | — | 14 days. “How does the 14-day free trial work? After you sign up, you get free unrestricted access to all the features available in Freshservice for 14 days.” source | request page |
 HiverMade in India | — | 7 days. “How does the 7-day free trial work? When you sign up, you instantly get access to our Elite plan for 7 days.” source | request page |
 UVdeskMade in India | “FREE Number of agents Unlimited Download Free forever, manage UVdesk Open Source at your server.” source | 30 days. “Comes with 30 Days of Free Trial” source | request page |
 Salesforce Service Cloud | — | 30 days. “Try Service Cloud free for 30 days. No credit card, no installations.” source | — |
 Jira Service Management | “Free Free forever for 3 agents $0” source | 14 days. “you can sign up for a 14-day free trial of our Standard or Premium plan” source | — |
 Desk365Made in India | — | 21 days. “We offer a 21-day trial for all our plans.” source | request page |
 Help Scout | “The Free plan includes 5 users, 1 Inbox, and 1 Docs site.” source | 15 days. “When you sign up for a free trial of the Standard or Plus plan, you’ll get 15 days” source | request page |
 LiveAgent | — | 30 days. “LiveAgent offers a 30-day free trial with no credit card required” source | request page |
 SupportbeeMade in India | — | 14 days. “Your 14-day trial is on us.” source | — |
 Zoho Desk ExpressMade in India | — | 15 days. “activate a 15-day free trial for whichever plan you want to take for a spin” source | request page |
 osTicket | “providing awesome help desk software to all users through our free edition” source | 30 days. “Thank you for signing up for a 30-day free trial!” source | — |
 Zendesk Suite | — | 14 days. “During the 14-day trial period” source | — |
 HelpwiseMade in India | — | 7 days. “Try for 7 days” source | request page |
 FreeScout | “FreeScout is the super lightweight and powerful free open source help desk” source | — | request page |
Quotes are copied from the linked vendor pages. “Not stated” / “—” means the vendor does not publish it or we could not verify it.
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Helpdesk software free trial in India
Connect your real support email and, if possible, a WhatsApp test number, then route actual tickets for at least a week. Configure SLAs with your business hours, set up canned responses for the ten most common questions and measure how quickly agents adapt. Before the trial ends, test exporting ticket data and check the sync with your CRM.
Frequently asked questions
Is there any free helpdesk software in India?+
Yes. Zoho Desk, UVdesk, Jira Service Management, Help Scout, osTicket, FreeScout publish a free plan on their own websites. Free plans are limited — check the user, record or feature caps quoted in the table.
How long is a typical helpdesk software free trial?+
Stated trial lengths here run from 7 to 30 days. Some vendors offer a trial without stating its length.
Can I book a helpdesk software demo before paying?+
11 vendors in this list have a demo request page. You can also ask App Advisor to arrange demos with a shortlist that fits your team size and budget.