Made in IndiaFree plan
Starts at
Free plan
AutomationEdge
by AutomationEdge Technologies Pvt. Ltd. · Mumbai, Maharashtra
Agentic automation platform with AI agents for IT, HR and finance operations
- Starting price
- Free
- Free plan with RPA tools; paid plans on request
- Free trial / plan
- Free plan
- RPA tools at no cost, plus a developer free trial
- Deployment
- Cloud
- Web
- App Advisor rating
- 4.4
- transparency & India fit
What is AutomationEdge?
AutomationEdge is an automation platform that started in RPA and IT process automation and now sells itself as agentic automation. The Indian entity, AutomationEdge Technologies Pvt. Ltd., sits in Baner, Pune, while the group headquarters is in Houston, with further offices in Dubai and Curitiba. Co-founders are Uday Birajdar (CEO), Prasad Patwa (COO) and Siva Juturi (Chief Customer Officer). The company says it has more than 200 customers, and its logos include HDFC Bank, HDFC Life, Bajaj Life Insurance, Genpact, Wipro, TCS and Cognizant.
One licence covers several things companies usually buy separately: AI agents, RPA bots for systems without APIs, Document AI (DocEdge) for invoices and forms, ETL, and a workload scheduler. On top sit ready-made agent packs: SupportFlo for IT, HR and Finance helpdesks, and CareFlo AI for US home care. AutomationEdge claims 520+ connectors, bots that talk over Teams, WhatsApp, email and voice in 100+ languages, and a bring-your-own-model option for Anthropic, GPT or Gemini. For Indian banks and insurers it mentions CKYC processing and Aadhaar masking, which tells you where its local customer base lies.
It is less suitable for a 20-person company wanting quick Zapier-style automations. Most of the value comes from IT service desk, banking back-office and BPO work, and pricing beyond the free tier is not public. The public docs portal loads little content without a login, and the company's own results, such as half of requests resolved without a person, are marketing claims to verify in the pilot.
Buying is straightforward to start. The pricing page lists a Free plan with RPA tools, a Standard plan adding Document AI, and an Enterprise plan with conversational AI, ETL, IT and workload automation and industry solutions. Standard and Enterprise are both contact-for-pricing subscriptions, charged on bot licences and pre-built solutions rather than per component. A two-week pilot on your own tickets is offered, and deployment can be SaaS, on-premises or hybrid, which matters for RBI-regulated buyers who want data in-house.
What works well
- +Free plan with RPA tools and a developer free trial before any sales call
- +Single licence bundles agents, RPA, Document AI, ETL and workload scheduling
- +Runs as SaaS, on-premises or hybrid, useful for regulated Indian banks and insurers
- +Bring your own LLM key or model, including Anthropic, GPT and Gemini
- +Pre-built SupportFlo agents for IT, HR and finance helpdesks shorten setup
- +Lists SOC 2 Type 2, ISO 27001, GDPR and HIPAA on its platform page
- +Bots handle WhatsApp, Microsoft Teams, email and voice in 100+ languages
What to watch out for
- −Standard and Enterprise prices are not published, only contact for pricing
- −Group HQ is in Houston, so Indian buyers deal through the Pune subsidiary and partners
- −Public product documentation shows little content without signing in
- −Geared to IT service desks, BFSI and BPOs more than small business workflows
- −Headline outcomes like 2-minute incident fixes are vendor claims, not audited figures
Best suited for: Indian banks, NBFCs and insurers automating KYC, claims and back-office processing · IT service desks and managed service providers wanting self-healing and ticket resolution agents · BPOs and shared services centres running high-volume document and data entry work · Enterprises that must keep automation on-premises for compliance reasons
AutomationEdge at a glance
Analysing AutomationEdge — pricing, features, reviews and alternatives…
Generated by App Advisor's native engine from this listing's verified data — not a paid placement.
AutomationEdge features
Researched from AutomationEdge's official product pages · updated October 2026.
Agentic AI
- Agents that plan, decide and act, including self-healing and runbooks
- Manager and specialist agent orchestration
- Human-in-the-loop handoff with diagnosis attached
- AgentEdge library of ready-made agents and workflows
Automation engines
- RPA for portals, legacy screens and terminal apps
- Document AI (DocEdge) for invoices, forms and attachments
- ETL to validate, move and reconcile data
- Workload automation scheduler with 24x7 alerting
Build tools
- AI Studio for agents, journeys and conversations
- Process Studio for deterministic workflows
- Assist-Edge AI turns plain-English descriptions into workflows
- Custom reporting, analytics and dashboards
Conversational and channels
- Voice, Microsoft Teams, WhatsApp, email and web portal
- Support for 100+ languages
- API and MCP access
- Enterprise knowledge management
Governance
- Policy guardrails checked before each agent action
- Role-based access and Permission Manager
- Audit logging across every step
- Bring your own key or model
AI capabilities
- Agentic AI with SupportFlo packs for IT, HR and finance helpdesks
- Assist-Edge AI builds workflows from plain-English process descriptions
- Bring-your-own LLM support for Anthropic, GPT, Gemini and others
AutomationEdge pricing (USD)
SourceEvery edition as published by the vendor · free trial: Free trial via sign-up; two-week pilot on your own tickets offered. Prices exclude GST unless stated. Full AutomationEdge pricing breakdown
Free
$0
- RPA tools
- Meant for starting small with repetitive tasks
- Community portal for questions
Standard
Contact for pricing
Subscription
- RPA
- Document AI
- Charged on bot licences and solutions used
Enterprise
Contact for pricing
Subscription
- RPA and conversational AI
- ETL plus IT and workload automation
- Industry solutions
- • AutomationEdge says it charges only for bot licences and solutions, with no component charges.
- • Cost depends on the number of bots, the pre-built solutions used and infrastructure.
- • Currency and GST treatment are not stated on the pricing page; Indian buyers contract through AutomationEdge Technologies Pvt. Ltd., Pune.
Buying for a team? App Advisor can get you a volume quote and any partner discount available.
Implementing AutomationEdge
SourceWays to implement
- SaaS
- On-premises
- Hybrid
1-2 weeks to go live, per vendor claim
- 140-minute live demo
- 2Two-week pilot on your own tickets
- 3ROI estimate
- 4Deployment of pre-built or custom agents
Need a certified partner in India to set up AutomationEdge?Implementation help
Integrations, security & India
Integrations
- Microsoft Teams
- Anthropic Claude
- OpenAI GPT
- Google Gemini
- MCP
Security & compliance
- Guardrails check each agent action against policy before execution
- Least-privilege permissions per agent, system and action
- Audit logs across all layers
- CKYC and Aadhaar masking controls for banking processes
For Indian businesses
- Indian entity AutomationEdge Technologies Pvt. Ltd. is located at Global Port, Baner, Pune
- Indian BFSI customers shown include HDFC Bank, HDFC Life and Bajaj Life Insurance
- Platform mentions CKYC processing and Aadhaar masking for KYC and AML work
- WhatsApp is a supported channel for conversational bots
Support, resources & partner network
Support & learning
- Support portal at support.automationedge.com
- Community at community.automationedge.com
- Training and certification at academy.automationedge.com
- Product documentation at docs.automationedge.com
Trust, compliance & who uses AutomationEdge
200+
Customers
Is AutomationEdge the best choice for you?
Best choice if you are…
- Indian banks, NBFCs and insurers automating KYC, claims and back-office processing
- IT service desks and managed service providers wanting self-healing and ticket resolution agents
- BPOs and shared services centres running high-volume document and data entry work
- Enterprises that must keep automation on-premises for compliance reasons
Look elsewhere if you are…
- Small teams needing simple app-to-app automations; Zapier, Make or Pabbly are lighter
- Buyers who require published per-bot prices before engaging sales
Still comparing? Get an unbiased shortlist and demos arranged for free.
Sources (5) · updated October 2026
AutomationEdge screenshots
Specifications
- Category
- AI workflow automation, Workflow automation & integration, AI tools
- Vendor
- AutomationEdge Technologies Pvt. Ltd.
- Headquarters
- Mumbai, Maharashtra
- Founded
- Not published
- Pricing model
- Quote-based
- Starting price
- Free · Free plan with RPA tools; paid plans on request
- Deployment
- Cloud
- Platforms
- Web
- Best for
- Mid-market, Enterprise
- Made in India
- Yes
More software like AutomationEdge
Alternatives, the same vendor's other products and India-first picks.
Compare all AutomationEdge alternatives with pricing →
AutomationEdge — frequently asked questions
How much does AutomationEdge cost?+
AutomationEdge has a Free plan with RPA tools at $0. The Standard plan (RPA plus Document AI) and the Enterprise plan (adding conversational AI, ETL, IT and workload automation and industry solutions) are subscriptions priced on request. The company says charges depend on bot licences, pre-built solutions used and infrastructure. INR and GST terms are not published, so ask the Pune team.
Does AutomationEdge have a free trial?+
Yes. AutomationEdge offers a sign-up free trial for developers and a permanent Free plan with RPA tools. For its SupportFlo agents it also offers a two-week pilot run on your own tickets so you can see resolutions on real data. A 40-minute live demo and an ROI estimate are available before any commitment.
Is AutomationEdge an Indian company?+
AutomationEdge has Indian roots and an Indian subsidiary, AutomationEdge Technologies Pvt. Ltd., in Baner, Pune. Its listed headquarters is AutomationEdge Technologies Inc. in Houston, Texas, with other offices in Dubai and Curitiba, Brazil. Customers shown on its site include HDFC Bank, HDFC Life, Bajaj Life Insurance, TCS, Wipro and Genpact.
How does AutomationEdge compare with UiPath?+
UiPath and AutomationEdge both offer RPA, document processing and AI agents. AutomationEdge bundles agents, bots, Document AI, ETL and scheduling under one licence and sells pre-built SupportFlo agents for IT, HR and finance desks, which suits IT service automation. UiPath has a larger partner network and marketplace. Indian BFSI buyers should compare both on on-premises options and per-bot cost.
Can AutomationEdge run on-premises?+
Yes. AutomationEdge can be deployed as SaaS, on-premises or hybrid. That flexibility matters for Indian banks, insurers and government-linked organisations that must keep customer data inside their own data centres. The platform also supports bring-your-own LLM key or model, so AI processing need not go to one fixed provider.
Is AutomationEdge secure?+
AutomationEdge lists SOC 2 Type 2, ISO 27001, GDPR and HIPAA on its platform page. Every agent action is checked against policy guardrails, permissions are least-privilege per agent and system, and each decision is audit-logged. For banking it mentions CKYC handling and Aadhaar masking. Ask for current certificates during procurement, as the site shows badges rather than reports.
What is AutomationEdge SupportFlo?+
SupportFlo is AutomationEdge's set of pre-built AI agents for internal helpdesks, sold in versions for IT, HR and Finance and Accounting. The agents resolve employee requests and IT incidents over Teams, WhatsApp, email or portal, and hand off to a person with a diagnosis when needed. AutomationEdge claims go-live in one to two weeks.
Which systems does AutomationEdge connect to?+
AutomationEdge claims more than 520 connectors across ITSM, HRMS, ERP, CRM, identity, cloud, endpoint, and core banking and insurance systems. Channels include Microsoft Teams, WhatsApp, email, voice and web, plus API and MCP access. Where a system has no API, its RPA bots work through the screen, including legacy terminal apps and insurer portals.
What support does AutomationEdge provide in India?+
AutomationEdge runs a support portal, a product community forum, an online academy for training and certification, and a documentation site. The Indian office is in Pune. The company highlights that it was rated highest for quality of support in G2's Enterprise Grid Report 2023, though support terms by plan are not published.
Where is the AutomationEdge login page?+
AutomationEdge's login is at https://partners.automationedge.com/users.php, linked from its official website.
How do I sign up for AutomationEdge?+
New accounts are created at https://automationedge.com/signup/ on AutomationEdge's official site.
Does AutomationEdge have a free trial?+
Yes. AutomationEdge's official site offers a free trial.
Is AutomationEdge secure and compliant?+
AutomationEdge's official site states SOC 2, ISO 27001, GDPR, HIPAA compliance.
What is AutomationEdge?+
AutomationEdge is ai workflow automation by AutomationEdge Technologies Pvt. Ltd., an Indian company from Mumbai. Agentic automation platform with AI agents for IT, HR and finance operations
How much does AutomationEdge cost?+
AutomationEdge Technologies Pvt. Ltd. publishes: Free · Free plan with RPA tools; paid plans on request. Confirm current plans and taxes on the official pricing page.
Does AutomationEdge offer a free trial or free plan?+
AutomationEdge does not advertise a free plan; ask the vendor for a trial or a guided demo.
Is AutomationEdge made in India?+
Yes. AutomationEdge is built by AutomationEdge Technologies Pvt. Ltd., headquartered in Mumbai, Maharashtra.
Who is AutomationEdge best suited for?+
AutomationEdge suits mid-market, enterprise buyers looking for ai workflow automation with workflow automation & integration and ai tools.
What are the best alternatives to AutomationEdge?+
Popular alternatives in ai workflow automation include Stackby, Hevo Data, Superblocks. Use App Advisor's compare tool to see them side by side.
How is AutomationEdge deployed?+
AutomationEdge is available as a cloud (SaaS) product, with web access.
About AutomationEdge Technologies Pvt. Ltd.
AutomationEdge Technologies Pvt. Ltd. · Mumbai, Maharashtra · 1 product in our catalogue · Indian company
Schedule a demo