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E42
by Light Information Systems Pvt. Ltd. · Pune, Maharashtra
AI-led cognitive process automation platform with document and conversational AI for enterprises
AI workflow automationWorkflow automation & integrationLive chat & chatbot softwareAI toolsAI poweredMade in IndiaEnterprise ready
- Starting price
- Price on request
- Licence fee quoted by E42 after the free month
- Free trial / plan
- Not advertised
- Deployment
- Cloud
- Web
- App Advisor rating
- 4.3
- transparency & India fit
What is E42?
E42 is a no-code cognitive process automation platform from Light Information Systems Pvt. Ltd., which was founded in Pune in 2012 by Animesh Samuel and Sanjeev Menon. The company began with Poochh, an SMS question-answering service, became the NLPBots enterprise platform between 2017 and 2019, and rebranded as E42.ai in 2021 to focus on AI co-workers. These are software agents that take on back-office work such as accounts payable, HR operations and customer queries. Its best-known co-worker is Neil, which handles accounts payable.
Most of its buyers are large BFSI and manufacturing firms. The homepage shows logos including South Indian Bank, ICICI Bank, Kotak, Tata Communications, Nissan and Marks & Spencer, though it does not separate customers from partners, and E42 reports more than 60 clients and more than 200 automated processes. The platform combines intelligent document processing (structured and unstructured documents, handwriting via ICR, and a claim of over 95% accuracy in 50+ languages) with conversational AI, generative AI and its own fine-tuned LLMs.
Deployment is flexible, which is a real advantage for Indian banks under data localisation rules. E42 can run on-premises inside your own data centre, or on Azure, Google Cloud, AWS, Oracle, IBM or VMware. It holds ISO/IEC 27001:2013 certification and uses AES-256 encryption, role-based access and audit trails. The weak spots: integrations are described only as generic REST, SOAP and ERP APIs, with no catalogue of named connectors, and no co-worker list beyond Neil and a few custom examples.
There is no price list. E42 offers one month of free platform access, after which a non-refundable licence fee applies, and the actual price is set by quote according to the processes automated. The homepage cites ROI in two to four weeks and 90%+ straight-through processing. Treat those figures as vendor claims and agree measurable straight-through-processing targets in the contract.
What works well
- +On-premises deployment keeps documents and customer data inside your own data centre
- +Document processing handles invoices, contracts and handwritten forms, with E42 claiming over 95% accuracy
- +No-code builder lets operations teams configure AI co-workers without writing code
- +ISO/IEC 27001:2013 certified, with AES-256 encryption, MFA, role-based access and audit trails
- +Homepage logos include Indian lenders such as South Indian Bank, ICICI Bank and Kotak
- +One month of free platform access before any licence fee is charged
What to watch out for
- −No published pricing, and the licence fee is stated to be non-refundable
- −Integration pages describe generic ERP APIs without naming ready connectors for SAP, Oracle or Tally
- −Accuracy, ROI and straight-through-processing figures are vendor claims with no published method
- −Built for enterprises, with little to offer small firms that want a self-serve automation tool
- −The site does not name specific channels such as WhatsApp or voice for its conversational AI
Best suited for: Indian banks, NBFCs and insurers that need document and query automation deployed on-premises · Finance teams with heavy accounts payable invoice volumes that need PO matching and approvals · Large manufacturers and enterprises automating HR operations and customer service queries
E42 at a glance
Analysing E42 — pricing, features, reviews and alternatives…
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E42 features
Researched from E42's official product pages · updated October 2026.
Intelligent document processing
- Structured, semi-structured and unstructured documents
- ICR for handwriting and cursive
- Validation against POs and approval routing
- Support for more than 50 languages
Conversational AI
- No-code REST and SOAP API integration
- Human escalation across multiple channels
- Web crawling and knowledge repository ingestion
- Analytics with semi-supervised retraining
Generative and agentic AI
- Natural-language queries, reports and insights
- Proprietary fine-tuned LLMs with LLMOps
- Agentic AI for autonomous task execution
- Responsible AI with bias mitigation
Security and deployment
- On-premises or multi-cloud deployment
- AES-256 encryption and zero-trust architecture
- Role-based access, MFA and audit trails
- PII masking and differential privacy
AI capabilities
- AI co-workers such as Neil for accounts payable
- Document AI with ICR
- Generative AI on fine-tuned LLMs
E42 pricing (INR)
SourceEvery edition as published by the vendor · free trial: One month of free platform access. Prices exclude GST unless stated. Full E42 pricing breakdown
- • E42 publishes no price list; licences are quoted by sales
- • A licence fee is needed after the first month and is stated to be non-refundable
- • Cost depends on the processes or AI co-workers deployed and on whether the deployment is cloud or on-premises
Buying for a team? App Advisor can get you a volume quote and any partner discount available.
Integrations, security & India
Security & compliance
- ISO/IEC 27001:2013 certified
- AES-256 encryption for data at rest and in transit
- Zero-trust architecture, MFA and role-based access controls
- Audit trails, intrusion detection and continuous penetration testing
- PII masking, redaction and differential privacy
For Indian businesses
- Founded in Pune in 2012, and run by Light Information Systems Pvt. Ltd., with a US entity in Delaware
- Its homepage logos include Indian banks such as South Indian Bank, ICICI Bank and Kotak, and an Edelweiss testimonial on 90% of first-level HR queries automated
- On-premises deployment suits Indian banks and insurers with data localisation requirements
- Recognised with the Nasscom SME Inspire award in 2024 and India Growth Champions in 2022
Support, resources & partner network
Support & learning
- Sales and deployment support through e42.ai/contact-us
- Partner network for building and reselling AI co-workers
Trust, compliance & who uses E42
60+ clients
Customers
2012
In business since
Certifications & compliance
- ISO/IEC 27001:2013 — Stated in the site footer Source
Each claim links to the vendor's own published statement. Always confirm current certificate validity directly with the vendor.
E42 timeline — releases & milestones
Is E42 the best choice for you?
Best choice if you are…
- Indian banks, NBFCs and insurers that need document and query automation deployed on-premises
- Finance teams with heavy accounts payable invoice volumes that need PO matching and approvals
- Large manufacturers and enterprises automating HR operations and customer service queries
Look elsewhere if you are…
- Small businesses looking for a low-cost, self-serve OCR or chatbot subscription
- Teams that want a public price list and a large marketplace of plug-in connectors
Still comparing? Get an unbiased shortlist and demos arranged for free.
Sources (5) · updated October 2026
Specifications
- Category
- AI workflow automation, Workflow automation & integration, Live chat & chatbot software, AI tools
- Vendor
- Light Information Systems Pvt. Ltd.
- Headquarters
- Pune, Maharashtra
- Founded
- Not published
- Pricing model
- Quote-based
- Starting price
- On request
- Deployment
- Cloud
- Platforms
- Web
- Best for
- Mid-market, Enterprise
- Made in India
- Yes
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E42 — frequently asked questions
What is E42?+
E42 is a no-code cognitive process automation platform from Pune-based Light Information Systems. Enterprises use it to deploy AI co-workers, which are agents that process documents, answer queries and run back-office steps such as accounts payable. It combines document processing, conversational AI, generative AI and its own fine-tuned language models, and E42 reports more than 60 enterprise clients.
How much does E42 cost in India?+
E42 does not publish prices. It gives one month of free platform access, and after that a licence fee is needed to keep using the platform. E42 says this fee is non-refundable. Pricing is quoted by sales according to the processes and co-workers you deploy. Ask whether the quote includes GST and whether the deployment is on-premises or in the cloud.
Does E42 offer a free trial?+
Yes. E42 offers one month of free access to the platform. To keep using it after that month, you have to pay a licence fee, which E42 states is non-refundable. Use the trial month to test one real process, such as invoice capture, and measure straight-through processing before you commit.
Can E42 be deployed on-premises?+
Yes. E42 supports on-premises deployment, where data stays in your own infrastructure and you control configuration and updates. It can also run on Azure, Google Cloud, AWS, Oracle, IBM, VMware or Linux virtual machines. This makes E42 a practical option for Indian banks and insurers that must keep customer data inside India.
How accurate is E42's document processing?+
E42 claims over 95% accuracy for its intelligent document processing. It handles structured, semi-structured and unstructured documents, including handwritten forms read by ICR, in more than 50 languages. E42 does not publish the benchmark behind the figure, so test it on your own invoices and forms during the free month.
What is Neil in E42?+
Neil is E42's flagship finance AI co-worker, and it starts with accounts payable. It reads invoices, validates them against purchase orders, routes them for approval and stores them. E42 also builds custom co-workers for HR operations, marketing intelligence, import and compliance, and industry platforms in education and insurance.
E42 vs UiPath: how do they differ?+
UiPath is known for rule-based RPA bots, and it offers AI add-ons. E42 builds AI-first co-workers that rely on document AI and language models, configured without code, and it is headquartered in Pune. Choose E42 if your workload is mostly unstructured documents and queries and you need on-premises deployment. UiPath has a larger connector ecosystem.
Is data secure with E42?+
E42 is ISO/IEC 27001:2013 certified. It uses AES-256 encryption at rest and in transit, a zero-trust architecture, MFA, role-based access and audit trails. PII can be masked, redacted or encrypted, and differential privacy protects aggregate analysis. Its security page also mentions GDPR and SOC 2, but the scope is not detailed, so ask for the audit reports.
How long does E42 take to implement?+
E42 does not publish a standard implementation timeline, though its homepage claims ROI in two to four weeks. In practice, timelines depend on ERP integration and how many document formats are involved. Plan a pilot of one process, run it during the free month, and then scale up.
What is E42?+
E42 is ai workflow automation by Light Information Systems Pvt. Ltd., an Indian company from Pune. AI-led cognitive process automation platform with document and conversational AI for enterprises
How much does E42 cost?+
E42 is priced on request. Request a demo through App Advisor and we will ask the vendor for a written quote.
Does E42 offer a free trial or free plan?+
E42 does not advertise a free plan; ask the vendor for a trial or a guided demo.
Is E42 made in India?+
Yes. E42 is built by Light Information Systems Pvt. Ltd., headquartered in Pune, Maharashtra.
Who is E42 best suited for?+
E42 suits mid-market, enterprise buyers looking for ai workflow automation with workflow automation & integration and live chat & chatbot software and ai tools.
What are the best alternatives to E42?+
Popular alternatives in ai workflow automation include Stackby, Hevo Data, Superblocks. Use App Advisor's compare tool to see them side by side.
How is E42 deployed?+
E42 is available as a cloud (SaaS) product, with web access.
About Light Information Systems Pvt. Ltd.
Light Information Systems Pvt. Ltd. · Pune, Maharashtra · 1 product in our catalogue · Indian company
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