IDS Next

by IDS Next · Bengaluru, Karnataka · Since 1987

Hotel ERP from Bengaluru.

Hotel & hospitality softwareMade in India

Starting price: Price on request; No prices published on idsnext.com
Free trial / plan: Not advertised
Deployment: Cloud; Web
App Advisor rating: 4.4; transparency & India fit

What is IDS Next?

IDS Next is a Bengaluru-based hospitality software company (IDS Next Business Solutions Pvt. Ltd.) that sells two generations of hotel systems side by side: the long-running FortuneNext 9.0 suite, with modules for front office, point of sale, banquets, F&B costing, materials, payroll and membership, and the newer cloud-based FX range (FX Front Office, FX POS, FX Finance, FX HouseKeeping, FX CRS, FX Spa and more). The company says it serves 220+ hotel chains, 25,000+ POS outlets and more than 300,000 rooms, and has over 500 employees.

It suits Indian hotels from a single full-service property up to multi-property groups that want PMS, restaurant POS, banquets, stores and finance from one vendor rather than stitching together separate tools. The integration marketplace is the real strength: it lists Indian channel managers such as STAAH, AxisRooms, AIOSELL and Bookingjini, payment options including Razorpay, PayU and HDFC, ICICI and Axis Bank, Tally and Zoho Books for accounts, GST compliance partners like Clear, and dozens of electronic door-lock brands including Godrej and Hafele.

The weak points are transparency and clarity. No prices are published anywhere on idsnext.com, so every deal is a sales conversation, and the overlap between FortuneNext and FX products means you need to ask clearly which platform you are being quoted on. The product pages are also thin on India specifics: GST and e-invoicing are handled through listed statutory interfaces and partners rather than described on the feature pages.

Buying works through a demo and quote. Expect pricing to depend on the number of rooms, outlets and modules. Support is a selling point: IDS Next advertises 24/7 phone and WhatsApp support from India, a Salesforce-based self-service portal, a 15-minute SOS response target and support in 30 languages. If you run a standalone budget lodge, this is probably more system than you need.

What works well

+Single vendor covers PMS, restaurant POS, banquets, spa, stores, finance and housekeeping
+Marketplace lists 350+ integrations including STAAH, AxisRooms, SiteMinder and RateGain
+Indian payment gateways such as Razorpay, PayU and major Indian banks are pre-integrated
+Accounting links to Tally, Zoho Books, SAP and QuickBooks are listed on the marketplace
+24/7 support by phone and WhatsApp with a stated 15-minute SOS response time
+Works with a long list of door-lock brands, including Godrej, Hafele, Salto and VingCard
+Large installed base of 220+ hotel chains and 25,000+ POS outlets, by the company's own count

What to watch out for

−No pricing is published, so comparing cost against eZee or Djubo needs formal quotes
−Two product lines (FortuneNext and FX) overlap, which can confuse buyers during evaluation
−Product pages say little about India GST and e-invoice handling inside the software itself
−No public free trial; evaluation is through a sales-led demo only
−Mobile apps such as FX HouseKeeping are described as Android-based, with no iOS mention

Best suited for: Mid-size and large Indian hotels that want PMS, POS and banquets from one vendor · Hotel groups needing central reservations, central procurement and multi-property finance · Resorts and clubs with spa, membership and leisure operations alongside rooms · Properties that need many third-party interfaces such as locks, PABX, IPTV and channel managers

IDS Next at a glance

Analysing IDS Next — pricing, features, reviews and alternatives…

Generated by App Advisor's native engine from this listing's verified data — not a paid placement.

IDS Next features

Researched from IDS Next's official product pages · updated October 2026.

Front office (FortuneNext 9.0)

Room booking, guest registration and guest history
Unlimited packages and plans linked to rate codes
Contract rates and room allocation for travel agents, tour operators and companies
Room rack to block, release, amend, transfer or swap rooms
Multi-currency billing and split-bill windows
Simple loyalty management

Point of sale (FX POS)

F&B order taking, preparation, serving and settlement
Recipe-based food costing with central price management
Menu customisation for dietary needs
Multi-outlet management from one platform
Multiple payment gateways and one-click cash settlement
Multi-currency, multilingual display and e-invoicing

Finance (FX Finance)

Accounts receivable and payable
Multi-property finance with inter-unit transfers
Manual or automatic bank reconciliation
Multi-level approvals and transaction locking
Interface posting from front office, POS, stores and banquets
Custom reports comparing outlets and periods

Housekeeping (FX HouseKeeping)

Room service definitions and inspection status
Staff rosters, floor assignments and job priorities
Minibar stock and consumption posting
Lost and found with photos
Room blocking for maintenance
Guest ancillary requests and amenity inventory

Other modules

Banquets and conferencing
Materials management and central procurement
Central reservation system (FX CRS)
Spa and club management
Payroll and membership
Kitchen display system and table booking

IDS Next pricing (INR)

Source

Every edition as published by the vendor. Prices exclude GST unless stated. Full IDS Next pricing breakdown

• IDS Next does not publish plans or prices; pricing is quoted by the sales team after a demo.
• Quotes generally depend on rooms, outlets, properties and the modules chosen, such as front office, POS, banquets, finance and housekeeping.
• No free trial or free plan is listed on the website.

Buying for a team? App Advisor can get you a volume quote and any partner discount available.

Integrations, security & India

Integrations

STAAH
AxisRooms
AIOSELL
Bookingjini
SiteMinder
RateGain
RateTiger
Simplotel
Razorpay
PayU
HDFC Bank
ICICI Bank
Axis Bank
Tally
Zoho Books
SAP
QuickBooks
Clear (GST)
IDeaS revenue management
LeadSquared
Capillary
TripAdvisor Review Express
Godrej locks
Hafele locks
Salto
VingCard

Security & compliance

PA-DSS certified, according to the About page
States full GDPR compliance
Disaster recovery centres in India and Sri Lanka, per the support page

For Indian businesses

Headquartered in Bengaluru, with 24/7 Indian phone and WhatsApp support numbers
Marketplace lists Indian channel managers STAAH, AxisRooms, AIOSELL, Bookingjini and Hobse
Indian payment options listed include Razorpay, PayU, Airpay and HDFC, ICICI and Axis Bank gateways
GST compliance partners Clear, EaseMyGST and MYGST Cafe, plus an India GST statutory interface, appear on the marketplace
Accounting connectors include Tally and Zoho Books, both common in Indian hotel finance teams
Disaster recovery centres are located in India and Sri Lanka

Mobile apps

Android app

IDS Next lists FX Guest Services, FX HouseKeeping, FX Pulze and FX Steward as mobile solutions. The FX HouseKeeping page describes an Android app for supervisors and housekeepers; no app-store links or iOS details are given on the site.

Support, resources & partner network

Support & learning

24/7 phone support on +91 80 6767 0202
24/7 WhatsApp support on +91 874 888 1117
Email at techsupport@idsnext.com
Salesforce-based self-service portal for logging cases
Regional support contacts for the Middle East, Africa, Nepal, Sri Lanka and South-East Asia
Support in 30 languages with a stated 15-minute SOS response time

IDS Next integration marketplace IDS Next support About IDS Next

Trust, compliance & who uses IDS Next

220+ hotel chains, 25,000+ POS outlets, 6,500+ banquet venues

Customers

50+

Countries

Certifications & compliance

PA-DSS — Stated on the About page Source
GDPR — Company states it is fully GDPR compliant Source
India GST statutory interface — Listed under statutory interfaces on the marketplace Source

Each claim links to the vendor's own published statement. Always confirm current certificate validity directly with the vendor.

Is IDS Next the best choice for you?

Best choice if you are…

Mid-size and large Indian hotels that want PMS, POS and banquets from one vendor
Hotel groups needing central reservations, central procurement and multi-property finance
Resorts and clubs with spa, membership and leisure operations alongside rooms
Properties that need many third-party interfaces such as locks, PABX, IPTV and channel managers

Look elsewhere if you are…

Small homestays or budget lodges that want a cheap self-serve PMS with listed prices
Buyers who want to start a free trial without speaking to sales

Still comparing? Get an unbiased shortlist and demos arranged for free.

Sources (8) · updated October 2026

Specifications

Category: Hotel & hospitality software
Vendor: IDS Next
Headquarters: Bengaluru, Karnataka
Founded: 1987
Pricing model: Quote-based
Starting price: Price on request · No prices published on idsnext.com
Deployment: Cloud
Platforms: Web
Best for: Mid-market, Enterprise
Made in India: Yes

₹2,000/mo

View

Compare all IDS Next alternatives with pricing →

IDS Next — frequently asked questions

How much does IDS Next hotel software cost in India?+

IDS Next does not publish prices on idsnext.com. Pricing is quoted after a demo and typically depends on the number of rooms, POS outlets, properties and modules you take, such as front office, POS, banquets, finance or housekeeping. Ask the sales team to state GST separately and to confirm whether the quote is for FortuneNext 9.0 or the cloud FX range.

Does IDS Next offer a free trial or free plan?+

No free plan or self-serve trial is listed on the IDS Next website. Evaluation happens through a sales-led demo arranged via the contact page or sales@idsnext.com. For a hotel project, ask for a demo on your own room types, rate plans and outlets so you can judge the front office and POS workflows properly before signing.

Is IDS Next an Indian company?+

Yes. IDS Next Business Solutions Pvt. Ltd. is headquartered in Bengaluru, India. The company says it has more than three decades in hospitality technology, over 500 employees and customers in 50+ countries across South Asia, the Middle East, Africa and South-East Asia, while its main support lines are Indian phone and WhatsApp numbers.

Which channel managers and booking engines work with IDS Next?+

The IDS Next marketplace lists STAAH, AxisRooms, AIOSELL, Bookingjini, SiteMinder, RateGain, D-Edge, Synxis and Yield Planet, with RateTiger shown as a preferred channel manager. Simplotel is the preferred booking engine partner, and Amadeus iHotelier and Hotel Spider are also listed. Confirm the specific interface and any extra fee with sales for your property.

Does IDS Next support GST and Tally for Indian hotels?+

The IDS Next marketplace lists an India GST statutory interface, GST compliance partners Clear, EaseMyGST and MYGST Cafe, and e-invoicing partners including Cygnet Tax Tech. For accounts, it lists Tally and Zoho Books alongside SAP and QuickBooks. The individual product pages do not describe GST handling in detail, so check invoice formats during the demo.

IDS Next vs eZee: which is better for an Indian hotel?+

IDS Next suits hotels that want a broad suite covering PMS, restaurant POS, banquets, spa, stores, finance and central reservations, with many hardware interfaces like door locks and PABX. eZee is often chosen by smaller properties that want simpler cloud software. IDS Next publishes no prices, so get quotes from both before deciding on cost.

Does IDS Next have a mobile app?+

IDS Next lists FX Guest Services, FX HouseKeeping, FX Pulze and FX Steward as mobile solutions. The FX HouseKeeping page describes an Android app that connects supervisors and housekeepers with room status, checklists, minibar and lost-and-found tracking. The website does not provide app-store links, so confirm device support with IDS Next.

What support does IDS Next provide?+

IDS Next advertises 24/7 support by phone on +91 80 6767 0202 and WhatsApp on +91 874 888 1117, plus email and a Salesforce-based self-service portal for logging cases. The support page states a 15-minute SOS response time and support in 30 languages, and lists regional contacts for the Middle East, Africa and South-East Asia.

Is data secure in IDS Next software?+

IDS Next states on its About page that it is PA-DSS certified, which relates to payment application security, and fully GDPR compliant. Its support page mentions disaster recovery centres in India and Sri Lanka. Ask for hosting location, backup frequency and data export terms in writing before you sign, since these are not detailed publicly.

Is IDS Next cloud or on-premise?+

IDS Next offers both styles of product. The FX range, including FX POS, FX Finance and FX HouseKeeping, is described as cloud-based, with FX POS called cloud-native and mobile-first. The FortuneNext 9.0 suite pages do not state a deployment model, so ask sales which platform and hosting option fits your property.

What is IDS Next?+

IDS Next is hotel & hospitality software by IDS Next, an Indian company from Bengaluru. Hotel ERP from Bengaluru.

How much does IDS Next cost?+

IDS Next publishes: Price on request · No prices published on idsnext.com. Confirm current plans and taxes on the official pricing page.

Does IDS Next offer a free trial or free plan?+

IDS Next does not advertise a free plan; ask the vendor for a trial or a guided demo.

Is IDS Next made in India?+

Yes. IDS Next is built by IDS Next, headquartered in Bengaluru, Karnataka.

Who is IDS Next best suited for?+

IDS Next suits mid-market, enterprise buyers looking for hotel & hospitality software.

What are the best alternatives to IDS Next?+

Popular alternatives in hotel & hospitality software include eZee Absolute, Hotelogix, MakeMyTrip Extranet. Use App Advisor's compare tool to see them side by side.

How is IDS Next deployed?+

IDS Next is available as a cloud (SaaS) product, with web access.