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Kissflow

by Kissflow · Chennai, Tamil Nadu · Since 2012

Low-code work platform from Chennai.

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Starting price
Price on request
Plan prices are not published on kissflow.com/pricing
Free trial / plan
No free plan
Pricing page offers demos and quotes; no trial is mentioned
Deployment
Cloud
Web
App Advisor rating
4.6
transparency & India fit

What is Kissflow?

Kissflow is a low-code and workflow automation platform built by a Chennai company that started in 2003 as OrangeScape and launched the Kissflow product in 2012 under founder and CEO Suresh Sambandam. Its headquarters are at the World Trade Center on OMR in Perungudi, Chennai, with a second Indian office in Aerocity, New Delhi, and further offices in Wilmington, Dubai, London and Sydney. The company reports over a million users across 160+ countries and a staff of 350+. Indian logos on its site include CaratLane.

In practice Kissflow suits mid-size and large Indian organisations whose operations, finance, HR or procurement teams run many approval-heavy processes on email and Excel: purchase requests, vendor onboarding, leave, capex approvals, IT tickets. The process builder handles parallel branches, conditional routing, SLAs and timer triggers on one canvas. Boards cover case or ticket style work, and external portals let vendors or customers submit and track requests without a full licence. On the newer side, an AI builder can draft a whole app from a prompt or a requirements document, and Kissflow Assist answers plain-language questions using board and process data.

There are weak spots. Kissflow says plainly in its help documentation that the current Digital Workplace product has no native Android app on Google Play. Mobile users get a progressive web app, and some features are missing from it. Its native connector library has about 40 named apps, covering Salesforce, SAP S/4HANA, NetSuite, Slack, Teams and DocuSign, but none of the Indian accounting or payment tools such as Tally or Razorpay. Those have to be linked through REST, SOAP or webhooks. Governance features such as the unified audit log and the account-wide admin hub are listed as Enterprise plan features.

Buying Kissflow is a sales-led process. The pricing page shows no plan prices and no free trial. It describes value-based pricing on fixed annual agreements, says there are no surcharges for AI or API usage, and sells extra services as add-ons. Expect to book a demo, scope the processes you want to automate and get a quote. If you only need two or three simple approval flows, a cheaper per-user tool will usually be enough. Kissflow makes sense once you plan to put dozens of processes and apps on one governed platform.

What works well

  • +Process builder supports parallel branches, conditional routing, SLAs and timer-based triggers on a single visual canvas
  • +Production data can be hosted in an India region, alongside US, EU and Australia options, and backups stay in the same region
  • +SOC 1 Type II, SOC 2 Type II and SOC 3 reports, plus HIPAA BAAs available on request
  • +AI builder generates a working app from a prompt or requirements document and can be refined later through chat
  • +External portals let vendors and customers raise and track requests inside your workflows
  • +Pricing page states there are no extra charges for AI features or API usage
  • +Indian headquarters in Chennai and an office in New Delhi, so meetings and onboarding in Indian time zones are straightforward

What to watch out for

  • −No prices are published, so every buyer must go through a sales call and a custom quote
  • −The pricing and signup pages do not mention any free trial, only demos and consultations
  • −No native Android app for the current product; the progressive web app lacks some features
  • −No native connectors for Tally, Zoho Books, Razorpay or other Indian finance tools, so these need custom HTTP integration
  • −Governance hub and unified audit log are restricted to the Enterprise plan
  • −Fixed annual agreements reduce flexibility for teams that want to start small month to month

Best suited for: Indian mid-size and large companies digitising many approval workflows across procurement, finance, HR and IT · IT teams that want business users to build apps under central governance and role-based control · Organisations that need India data residency together with SOC 2 Type II reports · Businesses that want vendor or customer portals connected to internal approval flows

Kissflow at a glance

Analysing Kissflow — pricing, features, reviews and alternatives…

Generated by App Advisor's native engine from this listing's verified data — not a paid placement.

Kissflow features

Researched from Kissflow's official product pages · updated October 2026.

Process and workflow automation

  • Visual workflow builder with parallel branches and conditional routing
  • SLAs and timer-based triggers
  • Decision tables for business rules
  • Pre-built templates for leave requests, vendor onboarding and IT tickets
  • Dashboards for process owners to track work in flight

App building

  • Form builder with sections, fields and child tables
  • Dropdown, checkbox and radio fields fed from lists or datasets
  • Boards for projects, tickets and cases
  • Datasets for reusable tabular data
  • External portals for vendors and customers
  • App Store of prebuilt apps such as Budget Approval and Leave Management

Integrations

  • About 40 named no-code connectors including Salesforce, SAP S/4HANA, NetSuite and ServiceNow
  • HTTP, REST and SOAP connections plus custom code
  • Inbound webhooks to start workflows
  • 40+ internal event triggers and scheduled triggers
  • AI-assisted connection setup with no auth, basic auth, API key or OAuth2

AI

  • Build an app from a prompt or requirements document
  • Formula generation from plain-language descriptions
  • Kissflow Assist answers questions from board and process data
  • Document extraction that maps uploaded documents to fields
  • Pre-test analysis for logical inconsistencies

Governance and administration

  • Account-wide hub for users, groups, apps, processes, boards, portals and connections
  • Platform roles: Billing Admin, Super Admin, User Admin, IAM Admin
  • Unified audit log covering human and AI actions
  • AI control centre to switch individual AI features on or off
  • API and access key tracking with expiry dates

AI capabilities

  • AI builder generates complete apps from a prompt, which Kissflow says takes under five minutes
  • Chat-based edits to any module, even after deployment
  • Kissflow Assist and agents for answering questions and applying policy decisions
  • Contextual field suggestions and document data extraction for form users
  • AI audit log, AI data classification and inspection of AI-generated components for admins

Kissflow pricing (INR)

Source

Every edition as published by the vendor. Prices exclude GST unless stated. Full Kissflow pricing breakdown

Custom annual agreement

Quote from sales

Annual

  • Unlimited applications and unlimited integrations listed among platform capabilities
  • Public and private cloud hosting options
  • 25+ AI-powered automation features with no AI or API usage surcharge
  • Additional services purchasable as add-ons
  • • Kissflow describes its pricing as built around the value you receive, sold on fixed annual agreements.
  • • No currency, per-user rate or GST treatment is shown on the pricing page; ask sales for an INR quote with GST stated.
  • • Governance features such as the unified audit log are marked as Enterprise plan features on the governance page.
  • • Sales contact: sales@kissflow.com, India phone +91-934-295-1597.
Buying for a team? App Advisor can get you a volume quote and any partner discount available.

Integrations, security & India

Integrations

  • Salesforce
  • HubSpot
  • Zendesk
  • SAP S/4HANA
  • SAP Business ByDesign
  • Oracle NetSuite
  • Microsoft Dynamics 365 Business Central
  • QuickBooks
  • Xero
  • Slack
  • Microsoft Teams
  • Google Workspace (Gmail, Drive, Sheets, Calendar)
  • Microsoft SharePoint and OneDrive
  • DocuSign
  • Adobe Sign
  • Jira
  • ServiceNow
  • Okta
  • Azure Active Directory
  • Twilio
  • OpenAI

Security & compliance

  • Hosted on AWS and GCP data centres
  • Choice of US, EU, India or Australia region for production data, with backups kept in-region
  • AES-256 encryption at rest and TLS 1.2+ in transit
  • 99% uptime commitment with service credits
  • Layer 3, 4 and 7 DDoS protection and network segmentation
  • Data erased within 30 days from production and 90 days from backups after termination

For Indian businesses

  • Headquartered in Chennai at the World Trade Center, Rajiv Gandhi Salai (OMR), Perungudi
  • Second Indian office in Worldmark 1, Aerocity, New Delhi; India sales line +91-934-295-1597
  • India is one of four selectable data regions, with backups kept in India
  • Founder Suresh Sambandam also co-founded the SaaSBoomi SaaS community
  • CaratLane appears among customer logos on the Kissflow homepage

Support, resources & partner network

Support & learning

  • Customer support portal at kissflow.com/support
  • Community and help articles at community.kissflow.com
  • Developer documentation at developers.kissflow.com
  • Public status page for availability history

Trust, compliance & who uses Kissflow

1,000,000+

Users covered

160+

Countries

2003 (as OrangeScape); Kissflow launched 2012

In business since

Certifications & compliance

  • SOC 1 Type II Source
  • SOC 2 Type II Source
  • SOC 3 — General-use condensed report Source
  • HIPAA — Business Associate Agreement on request Source
  • GDPR — Data Processing Addendum with Standard Contractual Clauses Source

Each claim links to the vendor's own published statement. Always confirm current certificate validity directly with the vendor.

Kissflow timeline — releases & milestones

  1. 2003Founded as OrangeScapeSource
  2. 2012Kissflow product launchedSource

Is Kissflow the best choice for you?

Best choice if you are…

  • Indian mid-size and large companies digitising many approval workflows across procurement, finance, HR and IT
  • IT teams that want business users to build apps under central governance and role-based control
  • Organisations that need India data residency together with SOC 2 Type II reports
  • Businesses that want vendor or customer portals connected to internal approval flows

Look elsewhere if you are…

  • Small businesses wanting a low, published monthly price and a self-serve trial
  • Teams that rely mainly on field staff using Android phones and need a full native app
  • Companies whose main need is accounting or ERP; Kissflow automates processes around those systems rather than replacing them
Still comparing? Get an unbiased shortlist and demos arranged for free.
Sources (13) · updated October 2026

Kissflow screenshots

Specifications

Category
ERP software, Form builders & no-code apps, No-code platforms
Vendor
Kissflow
Headquarters
Chennai, Tamil Nadu
Founded
2012
Pricing model
Subscription
Starting price
₹1,200/mo
Deployment
Cloud
Platforms
Web
Best for
Small business, SMB, Mid-market
Made in India
Yes

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Kissflow — frequently asked questions

How much does Kissflow cost in India?+

Kissflow does not publish plan prices on its pricing page. It sells fixed annual agreements priced on the value and scope of your rollout, with add-on services sold separately. Indian buyers need to book a consultation with Kissflow sales, whose India number is +91-934-295-1597, and ask for an INR quote. Kissflow says AI features and API usage carry no extra surcharge.

Does Kissflow charge GST and give GST invoices?+

The Kissflow pricing page does not mention GST at all. Kissflow has its headquarters in Chennai and an office in New Delhi, so Indian customers should ask sales whether the quote is in INR, whether GST is extra, and confirm that invoices will carry your GSTIN for input tax credit before signing the annual agreement.

Is there a free plan or free trial of Kissflow?+

Kissflow has no free plan, and its pricing and signup pages do not mention a free trial. The options on offer are a product tour, a recorded demo, a booked demo and a consultation with sales. If a hands-on trial matters to you, ask the Kissflow sales team directly whether a sandbox or pilot can be arranged.

Is Kissflow an Indian company?+

Yes. Kissflow began in 2003 as OrangeScape and launched the Kissflow product in 2012 under founder and CEO Suresh Sambandam. Its headquarters are on Rajiv Gandhi Salai (OMR) in Perungudi, Chennai, and it also has offices in New Delhi, Wilmington, Dubai, London and Sydney. The company reports more than 350 employees and users in 160+ countries.

Does Kissflow have a mobile app?+

Kissflow's help documentation says there is currently no Android app for the Kissflow Digital Workplace on Google Play. The app listed there belongs to an older version. Kissflow recommends installing its progressive web app from Chrome instead, which needs at least 2GB RAM. Some features are not yet available in the PWA, so test your key forms on phones before rollout.

Can Kissflow store data in India?+

Yes. Kissflow lets customers choose the United States, European Union, India or Australia as the region for production data, and backups stay in the same region. The platform runs on AWS and GCP data centres. Data is encrypted with AES-256 at rest and with TLS 1.2 or higher in transit.

Is Kissflow secure and compliant?+

Kissflow states that it has completed SOC 1 Type II and SOC 2 Type II audits and publishes a SOC 3 report. It signs HIPAA Business Associate Agreements on request and offers a GDPR Data Processing Addendum. It also commits to 99% uptime with service credits, provides DDoS protection, and erases customer data within 30 days of termination, or 90 days from backups.

Kissflow vs Zoho Creator: which should I choose?+

Zoho Creator publishes per-user prices and works well for smaller Indian teams that want to start cheaply inside the Zoho ecosystem. Kissflow is sold by quote on annual contracts. Its strengths are approval-heavy processes with parallel branches and SLAs, external vendor portals, India data residency and enterprise governance such as unified audit logs. Larger companies standardising many workflows tend to shortlist Kissflow.

Does Kissflow integrate with Tally or SAP?+

Kissflow's connector list includes SAP S/4HANA, SAP Business ByDesign, Oracle NetSuite, Dynamics 365 Business Central, QuickBooks and Xero. Tally and other Indian finance tools are not on that list. You can still connect them through Kissflow's HTTP, REST and SOAP connections, inbound webhooks or custom code, usually with help from your IT team or a partner.

How long does Kissflow take to set up?+

Kissflow does not publish a standard implementation timeline. A simple approval process can be built from its templates or its AI builder, which Kissflow says generates an app in under five minutes. A company-wide rollout with integrations, portals and governance roles will take longer, depending on scope. Agree on the phases with Kissflow's team as part of the annual agreement.

What is Kissflow?+

Kissflow is erp software by Kissflow, an Indian company from Chennai. Low-code work platform from Chennai.

How much does Kissflow cost?+

Kissflow's published pricing starts at ₹1,200/mo. Plans and taxes vary, so confirm on the official site.

Does Kissflow offer a free trial or free plan?+

App Advisor's listing records a free trial for Kissflow. Confirm the current trial terms on Kissflow's official site.

Is Kissflow made in India?+

Yes. Kissflow is built by Kissflow, headquartered in Chennai, Tamil Nadu.

Who is Kissflow best suited for?+

Kissflow suits small business, smb, mid-market buyers looking for erp software with form builders & no-code apps and no-code platforms.

What are the best alternatives to Kissflow?+

Popular alternatives in erp software include Zoho One, Odoo, ERPNext Cloud. Use App Advisor's compare tool to see them side by side.

How is Kissflow deployed?+

Kissflow is available as a cloud (SaaS) product, with web access.

About Kissflow

Kissflow logo

Kissflow · Chennai, Tamil Nadu · Founded 2012 · 4 products in our catalogue · Indian company

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