BackBox

Network automation platform for configuration backup, patching and compliance across network devices.

IT service management & asset tracking Workflow automation & integration Backup & disaster recovery

Starting price: On request; Ask for a quote
Free trial / plan: Not advertised
Deployment: Cloud; Web
App Advisor rating: 4.0; transparency & India fit

What is BackBox?

BackBox is it service management & asset tracking from BackBox Software, based in Addison, USA. Network automation platform for configuration backup, patching and compliance across network devices.

IT management tools run internal IT helpdesks, track hardware and software assets, manage devices remotely and enforce policies. Mid-size companies buy them once IT requests outgrow email and spreadsheets.

Pricing is quoted per organisation, so ask the vendor for a proposal that matches your size. Beyond it service management & asset tracking, BackBox also covers workflow automation & integration, backup & disaster recovery.

What works well

+Integrations directory on the official site

What to watch out for

−Pricing is not published — expect a sales conversation before you see costs
−No permanently free plan
−Global vendor — check India-specific compliance (GST, TDS) and support hours before you commit

Best suited for: Mid-market · Enterprise

BackBox at a glance

Analysing BackBox — pricing, features, reviews and alternatives…

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BackBox features

As listed on BackBox's official website.

Back up, validate, and restore network devices for quick recovery
Easily manage, upgrade, and patch major network vendors
Create automations, or customize existing ones, without needing scripting knowledge
Agentic NetOps
Backup & Recovery
Compliance & Policy Management
Configuration Management
Device Lifecycle Management
Managed Service Providers
Network Automation
Securing Modern Networks
Vulnerability Intelligence

What customers say about BackBox

Testimonials published on BackBox's own website, selected by the vendor. These are not independent reviews.

“BackBox has been a complete timesaver for our company. What used to take us weeks now only takes hours.” Source

BackBox pricing

Entry price

On request

Quoted per organisation after a discovery call

How BackBox charges. BackBox Software prices per organisation based on users, modules and implementation scope. Ask for a quote that includes onboarding, training and annual increases.

Read from the vendor's official website. Prices change — confirm on backbox.com.

BackBox screenshots

Specifications

Category: IT service management & asset tracking, Workflow automation & integration, Backup & disaster recovery
Vendor: BackBox Software
Headquarters: Addison, USA
Founded: Not published
Pricing model: Quote-based
Starting price: On request
Deployment: Cloud
Platforms: Web
Best for: Mid-market, Enterprise
Made in India: No

Free plan

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BackBox — frequently asked questions

What is BackBox?+

BackBox is it service management & asset tracking by BackBox Software. Network automation platform for configuration backup, patching and compliance across network devices.

How much does BackBox cost?+

BackBox is priced on request. Request a demo through App Advisor and we will ask the vendor for a written quote.

Does BackBox offer a free trial or free plan?+

BackBox does not advertise a free plan; ask the vendor for a trial or a guided demo.

Is BackBox made in India?+

No. BackBox is developed by BackBox Software in Addison, USA.

Who is BackBox best suited for?+

BackBox suits mid-market, enterprise buyers looking for it service management & asset tracking with workflow automation & integration and backup & disaster recovery.

What are the best alternatives to BackBox?+

Popular alternatives in it service management & asset tracking include ManageEngine Endpoint Central, ManageEngine ServiceDesk Plus, AssetExplorer. Use App Advisor's compare tool to see them side by side.

How is BackBox deployed?+

BackBox is available as a cloud (SaaS) product, with web access.