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Device42

by Device42 (Freshworks) · San Mateo, USA

Hybrid IT discovery and asset management platform that builds and maintains a CMDB automatically.

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Starting price
On request
Ask for a quote
Free trial / plan
Not advertised
Deployment
Cloud
Web
App Advisor rating
4.1
transparency & India fit

What is Device42?

Device42 is it service management & asset tracking from Device42 (Freshworks), based in San Mateo, USA. Hybrid IT discovery and asset management platform that builds and maintains a CMDB automatically.

IT management tools run internal IT helpdesks, track hardware and software assets, manage devices remotely and enforce policies. Mid-size companies buy them once IT requests outgrow email and spreadsheets.

Pricing is quoted per organisation, so ask the vendor for a proposal that matches your size.

What works well

    What to watch out for

    • Pricing is not published — expect a sales conversation before you see costs
    • No permanently free plan
    • Global vendor — check India-specific compliance (GST, TDS) and support hours before you commit

    Best suited for: Mid-market · Enterprise

    AI analysis of Device42

    Analysing Device42 — pricing, features, reviews and alternatives…

    Generated by App Advisor's native engine from this listing's verified data — not a paid placement.

    Device42 features

    Category-standard capabilities plus what Device42 adds. Verify depth in a demo.

    • IT ticketing and service catalogue
    • Asset and licence inventory
    • Remote desktop support
    • Mobile device management (MDM)
    • Patch management
    • Knowledge base
    • SLA and change management
    • Reporting

    Device42 pricing

    Entry price

    On request

    Quoted per organisation after a discovery call

    How Device42 charges. Device42 (Freshworks) prices per organisation based on users, modules and implementation scope. Ask for a quote that includes onboarding, training and annual increases.

    Read from the vendor's official website. Prices change — confirm on device42.com.

    Specifications

    Category
    IT service management & asset tracking
    Vendor
    Device42 (Freshworks)
    Headquarters
    San Mateo, USA
    Founded
    Not published
    Pricing model
    Quote-based
    Starting price
    On request
    Deployment
    Cloud
    Platforms
    Web
    Best for
    Mid-market, Enterprise
    Made in India
    No

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    Alternatives, the same vendor's other products and India-first picks.

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    Device42 — frequently asked questions

    What is Device42?+

    Device42 is it service management & asset tracking by Device42 (Freshworks). Hybrid IT discovery and asset management platform that builds and maintains a CMDB automatically.

    How much does Device42 cost?+

    Device42 is priced on request. Request a demo through App Advisor and we will ask the vendor for a written quote.

    Does Device42 offer a free trial or free plan?+

    Device42 does not advertise a free plan; ask the vendor for a trial or a guided demo.

    Is Device42 made in India?+

    No. Device42 is developed by Device42 (Freshworks) in San Mateo, USA.

    Who is Device42 best suited for?+

    Device42 suits mid-market, enterprise buyers looking for it service management & asset tracking.

    What are the best alternatives to Device42?+

    Popular alternatives in it service management & asset tracking include ManageEngine Endpoint Central, ManageEngine ServiceDesk Plus, AssetExplorer. Use App Advisor's compare tool to see them side by side.

    How is Device42 deployed?+

    Device42 is available as a cloud (SaaS) product, with web access.

    About Device42 (Freshworks)

    Device42 (Freshworks) logo

    Device42 (Freshworks) · San Mateo, USA · 1 product in our catalogue

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