Active Directory management.
Starts at
Free plan
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Cybersecurity & endpoint protection · Pricing
ManageEngine ServiceDesk Plus has 4 published plans. Below is the full price list exactly as Zoho Corporation publishes it, what each plan includes, and the costs people miss when budgeting.
Starting price
Free for up to 5 technicians
Paid cloud plans from US$645/year (Professional, 2 technicians, 250 assets)
Free plan / trial
Free Standard edition
Up to 5 technicians, one instance
Every price below is quoted from Zoho Corporation's official pricing page in US dollars. We never convert or estimate prices.
| Plan | Price | Billing | What it adds |
|---|---|---|---|
| Free | $0 | — |
|
| Standard | Cloud from $1,545/year for 10 technicians; on-premises from $1,195/year | Monthly or yearly, per technician |
|
| Professional | Cloud from $645/year (2 technicians, 250 assets); on-premises from $495/year | Per technician and per IT asset |
|
| Enterprise | Cloud from $1,595/year (2 technicians, 250 assets); on-premises from $1,195/year | Per technician and per IT asset |
|
Add-ons
Priced per year
Service catalogue, problem management, project management and others depending on edition
Perpetual licence
By quote
On-premises perpetual licence available through the ManageEngine store
Yes — ManageEngine ServiceDesk Plus has a free option. Free Standard edition (Up to 5 technicians, one instance). Paid plans add the rest.
Prices change. Confirm the current price on Zoho Corporation's pricing page before you sign.
ManageEngine ServiceDesk Plus has 4 plans: Free at $0, Standard at Cloud from $1,545/year for 10 technicians; on-premises from $1,195/year, Professional at Cloud from $645/year (2 technicians, 250 assets); on-premises from $495/year, Enterprise at Cloud from $1,595/year (2 technicians, 250 assets); on-premises from $1,195/year. Zoho Corporation publishes these prices in US dollars, so your invoice depends on the exchange rate on the billing date.
Yes — ManageEngine ServiceDesk Plus has a free option. Free Standard edition (Up to 5 technicians, one instance). Paid plans add the rest.
Yes — 30-day free trial for cloud and on-premises. A trial is the cheapest way to test the workflow you actually care about before paying.
Add-ons (Priced per year); Perpetual licence (By quote). Add these to any budget before you compare it with another product.
ManageEngine ServiceDesk Plus is free for up to 5 technicians on the Standard edition. Paid cloud plans start at US$1,545 a year for 10 technicians on Standard, US$645 a year on Professional and US$1,595 a year on Enterprise (both with 2 technicians and 250 assets). On-premises starts lower. Only technicians are charged; end users raising tickets are free.
The official ServiceDesk Plus pricing page lists prices in US dollars only and does not mention GST. Indian buyers should request a quote from ManageEngine sales or a local partner to get rupee pricing with GST shown on the invoice. Expect 18% GST on software subscriptions bought in India, but confirm the exact treatment in your quote.
Yes to both. ServiceDesk Plus offers a free Standard edition for up to 5 technicians, limited to one service desk instance. Both the cloud and on-premises versions also come with a 30-day free trial of the paid editions, so you can test asset management, change management and CMDB before buying.
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