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Salesforce Einstein logo

Salesforce Einstein

by Salesforce · San Francisco, United States · Since 2016

AI in Salesforce.

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Starting price
On request
Ask for a quote
Free trial / plan
Not advertised
Deployment
Cloud
Web
App Advisor rating
4.0
transparency & India fit

What is Salesforce Einstein?

Salesforce Einstein is team chat & collaboration from Salesforce, based in San Francisco, United States and has been building software since 2016. AI in Salesforce.

Team collaboration tools provide channels, direct messages, file sharing and integrations so work conversations leave WhatsApp. Suites such as Google Workspace and Microsoft 365 bundle chat; dedicated products compete on search, threads and integrations.

Pricing is quoted per organisation, so ask the vendor for a proposal that matches your size. Beyond team chat & collaboration, Salesforce Einstein also covers ai tools.

What works well

  • +Free trial available
  • +Developer API documented on the official site

What to watch out for

  • −Pricing is not published — expect a sales conversation before you see costs
  • −No permanently free plan
  • −Global vendor — check India-specific compliance (GST, TDS) and support hours before you commit

Best suited for: Mid-market · Enterprise

Salesforce Einstein at a glance

Analysing Salesforce Einstein — pricing, features, reviews and alternatives…

Generated by App Advisor's native engine from this listing's verified data — not a paid placement.

Salesforce Einstein features

As listed on Salesforce Einstein's official website.

  • Headless Toolkit
  • AIforce
  • Agentforce & AI App Development
  • Data Security & Privacy
  • Informatica
  • Analytics
  • MuleSoft
  • Flow Automation
  • Heroku
  • Americas
  • Europe, Middle East, and Africa
  • Asia Pacific

What customers say about Salesforce Einstein

Testimonials published on Salesforce Einstein's own website, selected by the vendor. These are not independent reviews.

“Salesforce Shield enabled us to understand with a deeper level of granularity what's happening in the environment and even prevent bad things from happening. Andrea Acciarri Principal, Cyber, Risk & Reg, PwC” Source
“This Contact Center will help us streamline our enrollment process and empower our teams with unified data and AI-driven insights. George Reuter Managing Director of Impact & Innovation, Compass Working Capital” Source
“This Contact Center's ability to intelligently route customers and provide our agents with the right information for each interaction ensures we deliver premium service across every touchpoint of our business. Beth LeClerc VP of Business Systems Architecture & Web Services, Savant Systems” Source
“We're excited for how this Contact Center brings together channels, CRM data, and agentic AI into one contact center solution to deliver consistent, brand-appropriate service across a customer's journey. Nicole Barton VP Customer Engagement, Wolverine Worldwide” Source

Salesforce Einstein pricing

Entry price

On request

Quoted per organisation after a discovery call

How Salesforce Einstein charges. Salesforce prices per organisation based on users, modules and implementation scope. Ask for a quote that includes onboarding, training and annual increases.

Read from the vendor's official website. Prices change — confirm on salesforce.com.

Salesforce Einstein screenshots

Specifications

Category
Team chat & collaboration, AI tools
Vendor
Salesforce
Headquarters
San Francisco, United States
Founded
2016
Pricing model
Quote-based
Starting price
On request
Deployment
Cloud
Platforms
Web
Best for
Mid-market, Enterprise
Made in India
No

More software like Salesforce Einstein

Alternatives, the same vendor's other products and India-first picks.

Zoho Cliq logo

Zoho Corporation · Team chat & collaboration

4.8App Advisor rating
Made in IndiaFree plan

Starts at

Free · paid from ₹100/user/mo · Professional ₹100/user/month (min 10 users), plus GST

View
Flock logo

Flock (Directi) · Team chat & collaboration

4.8App Advisor rating
Made in IndiaFree plan

Starts at

Free · PRO priced per user · Starter free up to 20 members; PRO price on request

View
Compare all Salesforce Einstein alternatives with pricing →

Salesforce Einstein — frequently asked questions

Where is the Salesforce Einstein login page?+

Salesforce Einstein's login is at https://billing.salesforce.com/login?source=salesforce_nav, linked from its official website.

How do I sign up for Salesforce Einstein?+

New accounts are created at https://www.salesforce.com/crm/free-trial/ on Salesforce Einstein's official site.

How much does Salesforce Einstein cost?+

Salesforce Einstein publishes its plans at https://www.salesforce.com/agentforce/pricing/. Check that page for current prices, as plans change.

Does Salesforce Einstein have a free trial?+

Yes. Salesforce Einstein's official site offers a free trial.

What is Salesforce Einstein?+

Salesforce Einstein is team chat & collaboration by Salesforce. AI in Salesforce.

How much does Salesforce Einstein cost?+

Salesforce Einstein is priced on request. Request a demo through App Advisor and we will ask the vendor for a written quote.

Does Salesforce Einstein offer a free trial or free plan?+

Salesforce Einstein does not advertise a free plan; ask the vendor for a trial or a guided demo.

Is Salesforce Einstein made in India?+

No. Salesforce Einstein is developed by Salesforce in San Francisco, United States.

Who is Salesforce Einstein best suited for?+

Salesforce Einstein suits mid-market, enterprise buyers looking for team chat & collaboration with ai tools.

What are the best alternatives to Salesforce Einstein?+

Popular alternatives in team chat & collaboration include Zoho Cliq, Zoho Connect, Flock. Use App Advisor's compare tool to see them side by side.

How is Salesforce Einstein deployed?+

Salesforce Einstein is available as a cloud (SaaS) product, with web access.

About Salesforce

Salesforce logo

Salesforce · San Francisco, United States · Founded 1999 · 27 products in our catalogue

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