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Salesforce Experience Cloud

by Salesforce · San Francisco, United States · Since 2013

Portals and communities.

Visit website
Starting price
On request
Ask for a quote
Free trial / plan
Not advertised
Deployment
Cloud
Web
App Advisor rating
4.0
transparency & India fit

What is Salesforce Experience Cloud?

Salesforce Experience Cloud is team chat & collaboration from Salesforce, based in San Francisco, United States and has been building software since 2013. Portals and communities.

Team collaboration tools provide channels, direct messages, file sharing and integrations so work conversations leave WhatsApp. Suites such as Google Workspace and Microsoft 365 bundle chat; dedicated products compete on search, threads and integrations.

Pricing is quoted per organisation, so ask the vendor for a proposal that matches your size. Beyond team chat & collaboration, Salesforce Experience Cloud also covers community management.

What works well

  • +13 years in business — a mature, stable product
  • +Covers more than one software category, reducing the number of tools you run

What to watch out for

  • −Pricing is not published — expect a sales conversation before you see costs
  • −No permanently free plan
  • −Global vendor — check India-specific compliance (GST, TDS) and support hours before you commit

Best suited for: Mid-market · Enterprise

Salesforce Experience Cloud at a glance

Analysing Salesforce Experience Cloud — pricing, features, reviews and alternatives…

Generated by App Advisor's native engine from this listing's verified data — not a paid placement.

Salesforce Experience Cloud features

Category-standard capabilities plus what Salesforce Experience Cloud adds. Verify depth in a demo.

  • Channels, threads and DMs
  • Video and voice huddles
  • File sharing and search
  • App integrations and bots
  • Guest access for clients
  • Wikis and knowledge bases
  • Mobile apps with notifications control
  • Admin controls and compliance

Salesforce Experience Cloud pricing

Entry price

On request

Quoted per organisation after a discovery call

How Salesforce Experience Cloud charges. Salesforce prices per organisation based on users, modules and implementation scope. Ask for a quote that includes onboarding, training and annual increases.

Read from the vendor's official website. Prices change — confirm on salesforce.com.

Specifications

Category
Team chat & collaboration, Community management
Vendor
Salesforce
Headquarters
San Francisco, United States
Founded
2013
Pricing model
Quote-based
Starting price
On request
Deployment
Cloud
Platforms
Web
Best for
Mid-market, Enterprise
Made in India
No

More software like Salesforce Experience Cloud

Alternatives, the same vendor's other products and India-first picks.

Zoho Cliq logo

Zoho Corporation · Team chat & collaboration

4.8App Advisor rating
Made in IndiaFree plan

Starts at

Free · paid from ₹100/user/mo · Professional ₹100/user/month (min 10 users), plus GST

View
Flock logo

Flock (Directi) · Team chat & collaboration

4.8App Advisor rating
Made in IndiaFree plan

Starts at

Free · PRO priced per user · Starter free up to 20 members; PRO price on request

View
Compare all Salesforce Experience Cloud alternatives with pricing →

Salesforce Experience Cloud — frequently asked questions

What is Salesforce Experience Cloud?+

Salesforce Experience Cloud is team chat & collaboration by Salesforce. Portals and communities.

How much does Salesforce Experience Cloud cost?+

Salesforce Experience Cloud is priced on request. Request a demo through App Advisor and we will ask the vendor for a written quote.

Does Salesforce Experience Cloud offer a free trial or free plan?+

Salesforce Experience Cloud does not advertise a free plan; ask the vendor for a trial or a guided demo.

Is Salesforce Experience Cloud made in India?+

No. Salesforce Experience Cloud is developed by Salesforce in San Francisco, United States.

Who is Salesforce Experience Cloud best suited for?+

Salesforce Experience Cloud suits mid-market, enterprise buyers looking for team chat & collaboration with community management.

What are the best alternatives to Salesforce Experience Cloud?+

Popular alternatives in team chat & collaboration include Zoho Cliq, Zoho Connect, Flock. Use App Advisor's compare tool to see them side by side.

How is Salesforce Experience Cloud deployed?+

Salesforce Experience Cloud is available as a cloud (SaaS) product, with web access.

About Salesforce

Salesforce logo

Salesforce · San Francisco, United States · Founded 1999 · 27 products in our catalogue

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