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Shopify Inbox logo

Shopify Inbox

by Shopify · Ottawa, Canada · Since 2020

Chat for Shopify stores.

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Starting price
Free
Free trial / plan
Always free
Start without a card
Deployment
Cloud
Web
App Advisor rating
4.3
transparency & India fit

What is Shopify Inbox?

Shopify Inbox is team chat & collaboration from Shopify, based in Ottawa, Canada and has been building software since 2020. Chat for Shopify stores.

Team collaboration tools provide channels, direct messages, file sharing and integrations so work conversations leave WhatsApp. Suites such as Google Workspace and Microsoft 365 bundle chat; dedicated products compete on search, threads and integrations.

It is completely free to use.

What works well

  • +Free plan available
  • +Developer API documented on the official site

What to watch out for

  • −Global vendor — check India-specific compliance (GST, TDS) and support hours before you commit

Best suited for: Startup · Small business · SMB

Shopify Inbox at a glance

Analysing Shopify Inbox — pricing, features, reviews and alternatives…

Generated by App Advisor's native engine from this listing's verified data — not a paid placement.

Shopify Inbox features

As listed on Shopify Inbox's official website.

  • + 1 more
  • Developer
  • Data access
  • View customer data
  • Sensitive data
  • Device and activity data
  • View staff and contributor data
  • Store owner
  • Staff members
  • View and edit store data
  • Edit customers
  • View products

What customers say about Shopify Inbox

Testimonials published on Shopify Inbox's own website, selected by the vendor. These are not independent reviews.

“Junip helps us give customers more assurance, and the app has boosted our conversion by 19%. The website user experience as well as the backend are so intuitive and designed very well.” Source

Shopify Inbox pricing

Entry price

Free

No paid plan required

How Shopify Inbox charges. Shopify Inbox is free; some free products monetise through add-ons, payments or premium support, so check what stays free at scale.

Read from the vendor's official website. Prices change — confirm on shopify.com.

Shopify Inbox screenshots

Specifications

Category
Team chat & collaboration
Vendor
Shopify
Headquarters
Ottawa, Canada
Founded
2020
Pricing model
Free
Starting price
Free
Deployment
Cloud
Platforms
Web
Best for
Startup, Small business, SMB
Made in India
No

More software like Shopify Inbox

Alternatives, the same vendor's other products and India-first picks.

Zoho Cliq logo

Zoho Corporation · Team chat & collaboration

4.8App Advisor rating
Made in IndiaFree plan

Starts at

Free · paid from ₹100/user/mo · Professional ₹100/user/month (min 10 users), plus GST

View
Flock logo

Flock (Directi) · Team chat & collaboration

4.8App Advisor rating
Made in IndiaFree plan

Starts at

Free · PRO priced per user · Starter free up to 20 members; PRO price on request

View
Compare all Shopify Inbox alternatives with pricing →

Shopify Inbox — frequently asked questions

Where is the Shopify Inbox login page?+

Shopify Inbox's login is at https://apps.shopify.com/login/initiate_shopify_auth_without_shop?redirect_uri=%2Finbox%3Fshow_store_picker%3D1&return_to=%2Finbox, linked from its official website.

How do I sign up for Shopify Inbox?+

New accounts are created at https://admin.shopify.com/signup?_s=01a12d36-09f2-55dc-1cf4-ae16f9c78fd9&_y=01a12d36-09f2-a5ec-ddf4-5abd3b767b40&locale=en&signup_page=https%3A%2F%2Fapps.shopify.com%2Finbox&signup_types%5B%5D=paid_trial_experience on Shopify Inbox's official site.

What is Shopify Inbox?+

Shopify Inbox is team chat & collaboration by Shopify. Chat for Shopify stores.

How much does Shopify Inbox cost?+

Shopify Inbox is free to use.

Does Shopify Inbox offer a free trial or free plan?+

Yes — Shopify Inbox offers a free plan you can start with.

Is Shopify Inbox made in India?+

No. Shopify Inbox is developed by Shopify in Ottawa, Canada.

Who is Shopify Inbox best suited for?+

Shopify Inbox suits startup, small business, smb buyers looking for team chat & collaboration.

What are the best alternatives to Shopify Inbox?+

Popular alternatives in team chat & collaboration include Zoho Cliq, Zoho Connect, Flock. Use App Advisor's compare tool to see them side by side.

How is Shopify Inbox deployed?+

Shopify Inbox is available as a cloud (SaaS) product, with web access.

About Shopify

Shopify logo

Shopify · Ottawa, Canada · Founded 2006 · 12 products in our catalogue

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