Starts at
Free · paid from ₹100/user/mo · Professional ₹100/user/month (min 10 users), plus GST
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Shopify Inbox is team chat & collaboration from Shopify, based in Ottawa, Canada and has been building software since 2020. Chat for Shopify stores.
Team collaboration tools provide channels, direct messages, file sharing and integrations so work conversations leave WhatsApp. Suites such as Google Workspace and Microsoft 365 bundle chat; dedicated products compete on search, threads and integrations.
It is completely free to use.
What works well
What to watch out for
Best suited for: Startup · Small business · SMB
Analysing Shopify Inbox — pricing, features, reviews and alternatives…
Generated by App Advisor's native engine from this listing's verified data — not a paid placement.
As listed on Shopify Inbox's official website.
Testimonials published on Shopify Inbox's own website, selected by the vendor. These are not independent reviews.
“Junip helps us give customers more assurance, and the app has boosted our conversion by 19%. The website user experience as well as the backend are so intuitive and designed very well.” Source
Entry price
Free
No paid plan required
How Shopify Inbox charges. Shopify Inbox is free; some free products monetise through add-ons, payments or premium support, so check what stays free at scale.
Read from the vendor's official website. Prices change — confirm on shopify.com.
Alternatives, the same vendor's other products and India-first picks.
Starts at
Free · paid from ₹100/user/mo · Professional ₹100/user/month (min 10 users), plus GST
Starts at
Free plan
Starts at
Free · PRO priced per user · Starter free up to 20 members; PRO price on request
Starts at
Free plan
Starts at
Free plan
Starts at
Free plan
Shopify Inbox's login is at https://apps.shopify.com/login/initiate_shopify_auth_without_shop?redirect_uri=%2Finbox%3Fshow_store_picker%3D1&return_to=%2Finbox, linked from its official website.
New accounts are created at https://admin.shopify.com/signup?_s=01a12d36-09f2-55dc-1cf4-ae16f9c78fd9&_y=01a12d36-09f2-a5ec-ddf4-5abd3b767b40&locale=en&signup_page=https%3A%2F%2Fapps.shopify.com%2Finbox&signup_types%5B%5D=paid_trial_experience on Shopify Inbox's official site.
Shopify Inbox is team chat & collaboration by Shopify. Chat for Shopify stores.
Shopify Inbox is free to use.
Yes — Shopify Inbox offers a free plan you can start with.
No. Shopify Inbox is developed by Shopify in Ottawa, Canada.
Shopify Inbox suits startup, small business, smb buyers looking for team chat & collaboration.
Popular alternatives in team chat & collaboration include Zoho Cliq, Zoho Connect, Flock. Use App Advisor's compare tool to see them side by side.
Shopify Inbox is available as a cloud (SaaS) product, with web access.

Shopify · Ottawa, Canada · Founded 2006 · 12 products in our catalogue
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