Zoho Commerce

by Zoho Corporation · Chennai, Tamil Nadu · Since 1996

E-commerce platform integrated with Zoho Books and Inventory.

E-commerce platforms & website builders Inventory softwareMade in India

Starting price: From ₹99/month (Starter, billed yearly); Standard ₹599/month yearly or ₹999 monthly; GST extra
Free trial / plan: 14-day free trial; No free-forever plan; trial needs no credit card
Deployment: Cloud; Web
App Advisor rating: 4.7; transparency & India fit

What is Zoho Commerce?

Zoho Commerce is Zoho's hosted online-store builder. Its real selling point for an Indian business is that the store shares its back end with Zoho Inventory and links to Zoho Books, so orders, stock and invoices stay in one ecosystem rather than being stitched together with plugins. It suits D2C brands, distributors taking B2B orders online and retailers who already keep their accounts in Zoho Books.

The India-relevant plumbing is in place. Zoho's help centre lists Razorpay, Paytm and Zoho Payments as payment gateways, and Shiprocket and Delhivery for shipping. The pricing page also lists an ONDC sales channel from the Standard plan and WhatsApp Commerce from Professional. Premium adds B2B tools that Shopify only offers through apps: price lists, quote requests, credit limits, batch and serial tracking, and up to three stock locations.

There are weaker spots. The app marketplace and theme choice are much smaller than Shopify's or WooCommerce's, so niche requirements such as subscription boxes or complex product configurators may not have a ready answer. The entry Starter plan allows only 25 products and one user. In practice, most serious stores begin on Standard, which caps you at 500 products and 2,000 customer accounts.

The rupee price list loaded by the official pricing page reads as follows. Standard costs ₹999 a month, or ₹599 a month on annual billing. Professional is ₹2,999 or ₹1,799, Premium ₹3,999 or ₹3,499, and Plus ₹5,999 or ₹4,999. A Starter plan at ₹99 a month is sold only annually. Prices exclude GST. Professional and above charge no transaction fee. Every plan has a 14-day trial that needs no card. My advice: pay yearly if you have already decided, because the Standard plan's annual price is 40% lower.

What works well

+Shares stock and order data with Zoho Inventory and links to Zoho Books without extra connectors
+Razorpay, Paytm, Shiprocket and Delhivery integrations are documented in the official help centre
+ONDC sales channel is listed from the Standard plan upward
+Premium includes B2B price lists, quote requests and customer credit limits as standard
+Zoho lists a 0% transaction fee on Standard, Professional, Premium and Plus, plus free hosting and unlimited bandwidth
+14-day free trial on every plan with no credit card required
+Store data is retained for three months after cancellation, giving time to export

What to watch out for

−Starter allows only 25 products and a single user, so it is a trial-sized plan
−Standard caps the catalogue at 500 products and 2,000 customer accounts
−Much smaller theme and app ecosystem than Shopify or WooCommerce
−Multi-currency checkout, WhatsApp Commerce and live shipping rates need Professional or higher
−Extra users cost ₹180 a month each, and extra locations ₹720 a month (monthly billing)
−Domain is not bundled; you buy or map one separately

Best suited for: Indian businesses already running Zoho Books or Zoho Inventory · B2B distributors and wholesalers who need price lists, quotes and credit limits online · D2C brands wanting Razorpay plus Shiprocket out of the box at a low monthly cost · Sellers who want to list on ONDC from their own store admin

Zoho Commerce at a glance

Analysing Zoho Commerce — pricing, features, reviews and alternatives…

Generated by App Advisor's native engine from this listing's verified data — not a paid placement.

Zoho Commerce features

Researched from Zoho Commerce's official product pages · updated October 2026.

Storefront

Free hosting with unlimited bandwidth
Custom domain mapping and free subdomain
Mega menu, blogs and product filters
Campaign landing pages
Customer portal and member-only access

Selling and marketing

Abandoned cart recovery
Basic and advanced coupons, automatic discounts
Product reviews and recommendations
WhatsApp Commerce
ONDC sales channel

Orders and shipping

Pickup locations and returns
Live shipping rates
Shiprocket, Delhivery, AfterShip and Easyship integrations
Digital downloads

Inventory and B2B

Multiple inventory locations
Serial number and batch tracking
Price lists and quote requests
B2B credit limits
Purchasing, barcodes, stock counts and picklists (Plus)

Customisation

Custom fields
Custom modules
Custom functions
Customisable business workflows

Zoho Commerce pricing (INR)

Source

Every edition as published by the vendor · free trial: 14-day free trial on all plans, no credit card required. Prices exclude GST unless stated. Full Zoho Commerce pricing breakdown

Starter

₹99 /month

Annual purchase only

1 user
25 product listings
1 pickup location

Standard

₹999 /month (₹599/month billed yearly)

Monthly or yearly

2 users and 500 products
2,000 customer accounts and 50 GB storage
Abandoned carts, coupons, blogs and returns
ONDC sales channel
0% transaction fee

Professional

₹2,999 /month (₹1,799/month billed yearly)

Monthly or yearly

5 users and 2,500 products
WhatsApp Commerce and live shipping rates
Multi-currency checkout in 2 currencies
Digital downloads and wishlist
2 hours of free onboarding help

Premium

₹3,999 /month (₹3,499/month billed yearly)

Monthly or yearly

10 users and 10,000 products
Price lists, quote requests and B2B credit limits
3 inventory locations
Serial number and batch tracking
4 hours of free onboarding help

Plus

₹5,999 /month (₹4,999/month billed yearly)

Monthly or yearly

Everything in Premium
Purchasing and unit-of-measure conversion
Barcode generation and stock counts
Picklists

Enterprise

Custom quote

Contact sales

Priced by Zoho sales
For needs beyond Plus limits
Contact sales for scope

Other pricing options & add-ons

Additional user
₹180/user/month (₹150 billed yearly)
Additional location
Available from Premium
₹720/location/month (₹600 billed yearly)

• Zoho states prices are exclusive of taxes, so GST is added.
• INR figures come from the price data file loaded by the official pricing page (commerce-pricing-val.json).
• Plan changes are prorated; store data is kept for three months after cancellation.

Buying for a team? App Advisor can get you a volume quote and any partner discount available.

Integrations, security & India

Integrations

Zoho Books
Zoho Inventory
Razorpay
Paytm
Zoho Payments
Stripe
PayPal
Shiprocket
Delhivery
AfterShip
Easyship

For Indian businesses

Official INR pricing is published, and Zoho states taxes such as GST are added on top.
Razorpay, Paytm and Zoho Payments are documented payment gateways in the Zoho Commerce help centre.
Shiprocket and Delhivery are documented shipping integrations.
An ONDC sales channel is included from the Standard plan.

Is Zoho Commerce the best choice for you?

Best choice if you are…

Indian businesses already running Zoho Books or Zoho Inventory
B2B distributors and wholesalers who need price lists, quotes and credit limits online
D2C brands wanting Razorpay plus Shiprocket out of the box at a low monthly cost
Sellers who want to list on ONDC from their own store admin

Look elsewhere if you are…

Stores that depend on a large third-party app and theme marketplace, where Shopify fits better
Large catalogues on a tight budget, since 10,000 products needs Premium or Plus
Marketplace-first sellers who mainly sell on Amazon and Flipkart rather than their own site

Still comparing? Get an unbiased shortlist and demos arranged for free.

Sources (4) · updated October 2026

Zoho Commerce screenshots

Zoho Commerce video

Zoho Commerce Tutorial, Demo & Review (2026) | How to Use Zoho Commerce

Specifications

Category: E-commerce platforms & website builders, Inventory software
Vendor: Zoho Corporation
Headquarters: Chennai, Tamil Nadu
Founded: 1996
Pricing model: Subscription
Starting price: From ₹99/month (Starter, billed yearly) · Standard ₹599/month yearly or ₹999 monthly; G…
Deployment: Cloud
Platforms: Web
Best for: Small business, SMB, Mid-market
Made in India: Yes

Free

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Zoho Commerce — frequently asked questions

How much does Zoho Commerce cost in India?+

Zoho Commerce Standard costs ₹999 a month, or ₹599 a month on annual billing. Professional is ₹2,999 (₹1,799 yearly), Premium is ₹3,999 (₹3,499 yearly) and Plus is ₹5,999 (₹4,999 yearly). A Starter plan for 25 products costs ₹99 a month and is sold only annually. All these prices exclude GST, which is added at checkout.

Is GST included in Zoho Commerce pricing?+

No. Zoho's pricing page states that Zoho Commerce prices are exclusive of taxes, so Indian buyers pay 18% GST on top of the listed plan price. A business with a GSTIN can generally claim input tax credit on the subscription. Check the invoice Zoho issues to confirm the GST details are correct for your entity.

Does Zoho Commerce have a free plan or free trial?+

Zoho Commerce has no free-forever plan. Every plan, including Professional and Premium, comes with a 14-day free trial that needs no credit card, so you can build and test a store first. The cheapest paid option is Starter at ₹99 a month, billed yearly, but it is limited to 25 products and one user.

Which payment gateways does Zoho Commerce support in India?+

The Zoho Commerce help centre documents Razorpay, Paytm, Zoho Payments, Stripe, PayPal and Verifone. It also supports offline payment methods such as cash on delivery. Razorpay and Paytm cover UPI, cards and netbanking for Indian shoppers. Gateway charges are billed separately by the payment provider, while Zoho lists a 0% transaction fee on Standard and above.

Zoho Commerce vs Shopify: which is better for an Indian business?+

Zoho Commerce is better if you already use Zoho Books or Inventory, or if you need B2B price lists, quotes and credit limits without paying for extra apps. Shopify has a far bigger theme and app marketplace and more agency support. For a pure D2C brand that relies on many apps, Shopify is usually the easier choice.

Can Zoho Commerce sell on ONDC and WhatsApp?+

Yes. On Zoho's pricing page, Zoho Commerce lists an ONDC sales channel from the Standard plan, which lets you push your catalogue to the ONDC network from your store admin. WhatsApp Commerce starts with the Professional plan, at ₹2,999 a month or ₹1,799 a month on yearly billing. Check current ONDC seller requirements with your buyer app partner.

How many products can I list on Zoho Commerce?+

Zoho Commerce limits listings by plan. Starter allows 25 products, Standard 500, Professional 2,500, and Premium and Plus 10,000 each. If your catalogue is larger than that, Zoho offers an Enterprise plan priced by quote. Customer accounts are capped at 2,000 on Standard and are unlimited from Professional upward.

Does Zoho Commerce work with Zoho Books for GST invoicing?+

Yes. Zoho Books and Zoho Inventory are listed as Zoho app integrations in the Zoho Commerce help centre. Store orders can therefore move into the accounting and stock system that many Indian SMBs already use for GST returns. Set up the integration during your trial and confirm that tax rates and HSN codes map correctly.

How long does it take to set up a Zoho Commerce store?+

A simple Zoho Commerce store with under 100 products can usually go live within a week. That covers picking a theme, adding products, connecting Razorpay and Shiprocket, and mapping a domain. Professional includes 2 hours of free onboarding help and Premium includes 4 hours. Zoho also sells paid jumpstart onboarding packages for larger set-ups.

What happens to my data if I cancel Zoho Commerce?+

Zoho Commerce lets you cancel at any time. According to the pricing page, your store and its data are kept for three months after cancellation, so you can export products, customers and orders or reactivate the store. Plan upgrades and downgrades are prorated from the date of the change. Zoho says there are no setup or maintenance fees.

What is Zoho Commerce?+

Zoho Commerce is e-commerce platforms & website builders by Zoho Corporation, an Indian company from Chennai. E-commerce platform integrated with Zoho Books and Inventory.

How much does Zoho Commerce cost?+

Zoho Corporation publishes: From ₹99/month (Starter, billed yearly) · Standard ₹599/month yearly or ₹999 monthly; G…. Confirm current plans and taxes on the official pricing page.

Does Zoho Commerce offer a free trial or free plan?+

App Advisor's listing records a free trial for Zoho Commerce. Confirm the current trial terms on Zoho Corporation's official site.

Is Zoho Commerce made in India?+

Yes. Zoho Commerce is built by Zoho Corporation, headquartered in Chennai, Tamil Nadu.

Who is Zoho Commerce best suited for?+

Zoho Commerce suits small business, smb, mid-market buyers looking for e-commerce platforms & website builders with inventory software.

What are the best alternatives to Zoho Commerce?+

Popular alternatives in e-commerce platforms & website builders include Instamojo Store, Instamojo, Dukaan. Use App Advisor's compare tool to see them side by side.

How is Zoho Commerce deployed?+

Zoho Commerce is available as a cloud (SaaS) product, with web access.