Head to head · Survey & customer feedback tools
Zoho Survey vs Microsoft Forms
Pricing, features, India readiness and rating compared. Zoho Survey rates highest.
| Compare | Zoho Survey | Microsoft Forms |
|---|---|---|
| Category | Survey & customer feedback tools | Survey & customer feedback tools |
| Vendor | Zoho Corporation | Microsoft |
| Headquarters | Chennai, Tamil Nadu | Redmond, United States |
| Made in India | Yes | No |
| Starting price | Free plan | Free |
| Free plan | Yes | Yes |
| Free trial | Yes | No |
| Published pricing | Yes | Yes |
| Deployment | cloud | cloud |
| Mobile apps | No | No |
| Founded | 1996 | 2016 |
| Best for | Startup, Small business, SMB | Startup, Small business, SMB |
| App Advisor rating | 4.8 / 5 | 4.6 / 5 |
Zoho Survey: pros & cons
- +Free plan available to evaluate at zero cost
- +Built in India with GST-ready workflows and local support hours
- +30 years in business — a mature, stable product
- −Feature depth for your specific workflow should still be verified in a demo
Key features
- Survey builder with logic
- NPS, CSAT and CES templates
- Multi-channel distribution (email, WhatsApp, SMS, QR)
- Employee engagement pulses
- Text analytics and sentiment
- Review generation for Google and marketplaces
Microsoft Forms: pros & cons
- +Completely free to use
- +10 years in business — a mature, stable product
- +Covers more than one software category, reducing the number of tools you run
- −Global vendor — check India-specific compliance (GST, TDS) and support hours before you commit
Key features
- Survey builder with logic
- NPS, CSAT and CES templates
- Multi-channel distribution (email, WhatsApp, SMS, QR)
- Employee engagement pulses
- Text analytics and sentiment
- Review generation for Google and marketplaces
Get an instant demo
See Zoho Survey live, with an App Advisor discount
Frequently asked questions
Which is better, Zoho Survey or Microsoft Forms?+
Zoho Survey scores higher on App Advisor's rating (4.8/5) for pricing transparency, India readiness and maturity. The right choice depends on your workflow — request demos of both.
Is Zoho Survey cheaper than Microsoft Forms?+
Zoho Survey starts at Free plan and Microsoft Forms at Free. Compare per-user costs at your team size, and remember GST is added on top.
Can I switch from Zoho Survey to Microsoft Forms?+
Most survey & customer feedback tools products import CSV or Excel data; check whether historical records, attachments and integrations move too before you switch.
More comparisons
Zoho Survey vs Google FormsZoho Survey vs SurveySparrowZoho Survey vs SurveyMonkeyZoho Survey vs Zonka FeedbackGoogle Forms vs SurveySparrowGoogle Forms vs SurveyMonkeyGoogle Forms vs Microsoft FormsGoogle Forms vs Zonka FeedbackSurveySparrow vs SurveyMonkeySurveySparrow vs Microsoft FormsSurveySparrow vs Zonka FeedbackSurveyMonkey vs Microsoft Forms