Head to head · Survey & customer feedback tools
Zoho Survey vs SurveySparrow
Pricing, features, India readiness and rating compared. Zoho Survey rates highest.
| Compare | Zoho Survey | SurveySparrow |
|---|---|---|
| Category | Survey & customer feedback tools | Survey & customer feedback tools |
| Vendor | Zoho Corporation | SurveySparrow |
| Headquarters | Chennai, Tamil Nadu | Chennai, Tamil Nadu |
| Made in India | Yes | Yes |
| Starting price | Free · paid from ₹416/mo · Basic ₹416/month, yearly billing only | Free plan · paid plans by quote · Free plan with limits; Basic, Starter and Business bi… |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Published pricing | Yes | Yes |
| Deployment | cloud | cloud |
| Mobile apps | No | No |
| Founded | 1996 | 2017 |
| Best for | Startup, Small business, SMB | Startup, Small business, SMB |
| App Advisor rating | 4.8 / 5 | 4.7 / 5 |
Zoho Survey: pros & cons
- +Free plan available to evaluate at zero cost
- +Built in India with GST-ready workflows and local support hours
- +30 years in business — a mature, stable product
- −Feature depth for your specific workflow should still be verified in a demo
Key features
- Survey builder with logic
- NPS, CSAT and CES templates
- Multi-channel distribution (email, WhatsApp, SMS, QR)
- Employee engagement pulses
- Text analytics and sentiment
- Review generation for Google and marketplaces
SurveySparrow: pros & cons
- +Free plan available to evaluate at zero cost
- +Built in India with GST-ready workflows and local support hours
- −Feature depth for your specific workflow should still be verified in a demo
Key features
- Survey builder with logic
- NPS, CSAT and CES templates
- Multi-channel distribution (email, WhatsApp, SMS, QR)
- Employee engagement pulses
- Text analytics and sentiment
- Review generation for Google and marketplaces
Schedule a demo
See Zoho Survey live, with an App Advisor discount
Frequently asked questions
Which is better, Zoho Survey or SurveySparrow?+
Zoho Survey scores higher on App Advisor's rating (4.8/5) for pricing transparency, India readiness and maturity. The right choice depends on your workflow — request demos of both.
Is Zoho Survey cheaper than SurveySparrow?+
Zoho Survey starts at Free · paid from ₹416/mo · Basic ₹416/month, yearly billing only and SurveySparrow at Free plan · paid plans by quote · Free plan with limits; Basic, Starter and Business bi…. Compare per-user costs at your team size, and remember GST is added on top.
Can I switch from Zoho Survey to SurveySparrow?+
Most survey & customer feedback tools products import CSV or Excel data; check whether historical records, attachments and integrations move too before you switch.