Concentrix

by Concentrix · Newark, United States · Since 1983

CX services.

Starting price: On request; Ask for a quote
Free trial / plan: Not advertised
Deployment: Cloud; Web
App Advisor rating: 4.1; transparency & India fit

What is Concentrix?

Concentrix is contact center & cloud telephony from Concentrix, based in Newark, United States and has been building software since 1983. CX services.

Contact-centre software runs inbound and outbound calling with IVR, ACD, dialler, recording and agent desktops, increasingly blended with chat and WhatsApp. Cloud telephony providers supply the numbers and minutes; several Indian vendors do both.

Pricing is quoted per organisation, so ask the vendor for a proposal that matches your size.

What works well

+43 years in business — a mature, stable product

What to watch out for

−Pricing is not published — expect a sales conversation before you see costs
−No permanently free plan
−Global vendor — check India-specific compliance (GST, TDS) and support hours before you commit

Best suited for: Mid-market · Enterprise

Concentrix at a glance

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Concentrix features

As listed on Concentrix's official website.

AI Products
Industries
Revenue Growth
Experience Optimization
Enterprise Protection
Operational Productivity
Featured Solutions
Strategy
Intelligence
Experience
Engineering
Platforms

Concentrix pricing

Entry price

On request

Quoted per organisation after a discovery call

How Concentrix charges. Concentrix prices per organisation based on users, modules and implementation scope. Ask for a quote that includes onboarding, training and annual increases.

Read from the vendor's official website. Prices change — confirm on concentrix.com.

Concentrix screenshots

Specifications

Category: Contact center & cloud telephony
Vendor: Concentrix
Headquarters: Newark, United States
Founded: 1983
Pricing model: Quote-based
Starting price: On request
Deployment: Cloud
Platforms: Web
Best for: Mid-market, Enterprise
Made in India: No

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Concentrix — frequently asked questions

What is Concentrix?+

Concentrix is contact center & cloud telephony by Concentrix. CX services.

How much does Concentrix cost?+

Concentrix is priced on request. Request a demo through App Advisor and we will ask the vendor for a written quote.

Does Concentrix offer a free trial or free plan?+

Concentrix does not advertise a free plan; ask the vendor for a trial or a guided demo.

Is Concentrix made in India?+

No. Concentrix is developed by Concentrix in Newark, United States.

Who is Concentrix best suited for?+

Concentrix suits mid-market, enterprise buyers looking for contact center & cloud telephony.

What are the best alternatives to Concentrix?+

Popular alternatives in contact center & cloud telephony include Ozonetel Contact Center, Knowlarity SuperReceptionist, MyOperator Contact Center. Use App Advisor's compare tool to see them side by side.

How is Concentrix deployed?+

Concentrix is available as a cloud (SaaS) product, with web access.