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Starts at
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MyOperator Contact Center
by MyOperator · Noida, Uttar Pradesh · Since 2013
Call centre software.
Contact center & cloud telephonyMade in India
- Starting price
- Rs 5,000/month
- Sedan plan, 10 users, billed yearly, GST extra
- Free trial / plan
- Free trial
- Trial offered on Sedan, SUV and AI Team
- Deployment
- Cloud
- Web
- App Advisor rating
- 4.7
- transparency & India fit
What is MyOperator Contact Center?
MyOperator is a cloud calling and WhatsApp platform from Voicetree Technologies Pvt Ltd. Its contact centre offer combines IVR, virtual and toll-free numbers, call recording, call routing to agents' mobiles and an official WhatsApp Business API inbox in one account. The company says more than 12,000 businesses have been activated on it, and it pitches heavily at Indian SMBs that sell and support customers over the phone and on WhatsApp rather than over email.
Buying is simpler than with many Indian telephony vendors because two plans carry public prices. Sedan costs Rs 5,000 a month for 10 users and covers IVR, unlimited inbound and outbound calls under a fair-use policy, recording, sticky agents, WhatsApp chat and broadcasts. SUV costs Rs 15,000 a month for the same 10 users but adds web calling with whisper and barge, smart routing, CRM integrations, webhooks and API access and live dashboards. Both are billed yearly, so the real commitment is Rs 60,000 or Rs 1,80,000 plus GST, which MyOperator says applies but does not quote as a rate.
The newer AI Team plan adds voice and chat AI agents with a forward-deployed engineer to build them, while Enterprise adds SLAs, audit logs and a customer success manager. Neither has a published price. Watch the extras: Meta's WhatsApp conversation charges are billed on top (Rs 0.95 per marketing message to Indian numbers at the time of checking), a toll-free 1800 number starts at Rs 500 a month, the auto-dialer is Rs 700 per user per month and only on SUV or higher, and dedicated onboarding is a one-time Rs 20,000.
Where it falls short is depth for large voice teams and user sentiment around support. The iOS app had a 3.1 rating from only 10 ratings when checked, with the visible reviews complaining about support and unexpected charges. If your team is under 10 agents and lives on WhatsApp plus phone, Sedan is a sensible start; if you need predictive dialling, workforce management or 50+ seats, compare it against Exotel, Ozonetel and Knowlarity before signing an annual contract.
What works well
- +Public INR prices for Sedan (Rs 5,000/month) and SUV (Rs 15,000/month), each with 10 users included
- +Calls and the official WhatsApp Business API sit in one account, with broadcasts and a shared multi-agent inbox
- +Ready integrations with Zoho CRM, Bigin, Zoho Desk, Freshdesk, LeadSquared and Shopify
- +Toll-free 1800 numbers available from Rs 500 a month as an add-on
- +States ISO/IEC 27001 certification and hosts customer data on AWS inside a restricted VPC
- +Free trial button on Sedan, SUV and AI Team plans, plus a 30-day full refund policy mentioned on the pricing page
- +Calls can be routed to agents' own mobile phones, so field and remote staff do not need desk phones
What to watch out for
- −Sedan and SUV are billed yearly, so there is no true month-to-month option despite the monthly price shown
- −Meta WhatsApp message charges are extra and AI capacity overage rates are not published
- −Auto-dialer costs an extra Rs 700 per user per month and is locked to SUV and AI Team plans
- −Web calling with whisper and barge, CRM integrations and API access are missing from the cheaper Sedan plan
- −The iOS app had only a 3.1 rating from 10 ratings, with visible reviews criticising support and billing clarity
- −AI Team and Enterprise prices are not published, so AI agents need a sales conversation
Best suited for: Indian SMB sales and support teams of around 10 agents who handle customers on phone and WhatsApp · D2C brands on Shopify that want calling and WhatsApp broadcasts tied to orders · Businesses already on Zoho CRM, Bigin, Freshdesk or LeadSquared that want click-to-call and call logs inside the CRM · Companies that need a toll-free 1800 number or IVR without buying hardware
MyOperator Contact Center at a glance
Analysing MyOperator Contact Center — pricing, features, reviews and alternatives…
Generated by App Advisor's native engine from this listing's verified data — not a paid placement.
MyOperator Contact Center features
Researched from MyOperator Contact Center's official product pages · updated October 2026.
Calling and IVR
- Multi-level IVR with virtual and toll-free numbers
- Inbound call centre with routing to agents' mobiles
- Call recording and automatic cloud storage of call data
- Click-to-call and follow-up scheduling
- Barge and whisper on live calls
- Official WhatsApp Business API with Blue Tick verification support
- Broadcasts and campaigns
- Multi-agent shared chat inbox
- Click-to-WhatsApp ads and OTP sender
AI suite
- AI voicebots and WhatsApp AI chatbot
- Sales, support and lead-generation AI agents
- AI receptionist
- Multilingual and no-code chatbot builder
Monitoring and reporting
- Live call dashboard for team activity
- Detailed call reports and real-time call logs
- Unified analytics across calls and chats
- Role-based logins: super admin, manager and basic user
AI capabilities
- AI voice and chat agents for sales, support, lead generation and reception
- Smart handover from AI agent to human agent on the AI Team plan
- Forward-deployed engineer builds and tunes agents on the AI Team plan
MyOperator Contact Center pricing (INR)
SourceEvery edition as published by the vendor · free trial: Free trial on Sedan, SUV and AI Team plans. Prices exclude GST unless stated. Full MyOperator Contact Center pricing breakdown
Sedan
Rs 5,000/month
Billed yearly, 10 users
- IVR with unlimited inbound and outbound calls (fair use)
- Call recording and sticky agents
- WhatsApp chat and broadcasts
- Team and department setup with basic reports
- Shopify integration
SUV
Rs 15,000/month
Billed yearly, 10 users
- Everything in Sedan with higher calling capacity
- Web calling with whisper and barge
- Smart IVR and call routing
- Higher WhatsApp broadcast limits and after-call WhatsApp automation
- CRM and 100+ integrations, webhooks and API, real-time dashboards, agent shifts
AI Team
Custom
10 users plus AI agents
- Everything in SUV
- Voice and chat AI agents with smart human handover
- AI Agent Manager and forward-deployed engineer
- Unified AI and human dashboard with priority support
Enterprise
Custom
- Custom AI agent deployment and user configuration
- Dedicated customer success manager
- SLA-backed uptime, governance and audit logs
- Quarterly business reviews
Other pricing options & add-ons
Truecaller Business
From Rs 30,000/month
1800 toll-free number
From Rs 500/month
Auto-dialer
SUV and AI Team only
From Rs 700/user/month
WhatsApp messages to Indian numbers
First 1,000 service messages per number each month free; follows Meta rates
Rs 0.95 marketing, Rs 0.13 utility/authentication/service
Dedicated onboarding
Includes 10 hours of training
Rs 20,000 one-time
Account manager
Rs 15,000/month
Managed services
Rs 50,000/month
- • All plans are billed yearly even though Sedan and SUV are shown as monthly prices.
- • GST applies on all plans; the page does not state whether prices include it, so treat them as exclusive.
- • Meta charges are not included in plan prices.
- • Cancel anytime; data is kept 30 days for reactivation or export.
Buying for a team? App Advisor can get you a volume quote and any partner discount available.
Integrations, security & India
Integrations
- Shopify
- Zoho CRM
- Bigin by Zoho CRM
- Zoho Recruit
- Zoho PhoneBridge
- Zoho Desk
- Freshdesk
- LeadSquared
- SalezShark
- Truecaller for Business
- Bulk SMS API
- API & Webhooks
Security & compliance
- ISO/IEC 27001:2013 certified information security management system, audited yearly
- Customer data hosted on AWS in a restricted VPC with no external access
- SSL-encrypted sessions and HTTPS across app pages
- Intrusion detection, firewalls with IP whitelisting and SiteLock malware scanning
- Responsible disclosure policy for security researchers
For Indian businesses
- All plan prices and add-ons are quoted in INR, with GST charged on top
- Offers 1800 toll-free numbers for Indian businesses from Rs 500 a month
- WhatsApp rates listed for Indian destination numbers: Rs 0.95 marketing and Rs 0.13 utility, authentication and service
- Integrates with Indian CRMs LeadSquared and SalezShark as well as Zoho products
- Made by Voicetree Technologies Pvt Ltd; sales line +91 92129 92129 and support +91 81029 81029
Mobile apps
The app shows call logs, recordings, live dashboard and follow-ups, with permission-based logins.
What reviewers say about MyOperator Contact Center
Scores published on independent review sites — follow the links for the full reviews.
Support, resources & partner network
Support & learning
- Phone support on +91 81029 81029
- Email hello@myoperator.com
- Knowledge base at support.myoperator.com
- Dedicated account manager as a paid add-on
Trust, compliance & who uses MyOperator Contact Center
12,000+ businesses activated
Customers
Certifications & compliance
- ISO/IEC 27001:2013 — Stated in MyOperator's support article Source
Each claim links to the vendor's own published statement. Always confirm current certificate validity directly with the vendor.
Is MyOperator Contact Center the best choice for you?
Best choice if you are…
- Indian SMB sales and support teams of around 10 agents who handle customers on phone and WhatsApp
- D2C brands on Shopify that want calling and WhatsApp broadcasts tied to orders
- Businesses already on Zoho CRM, Bigin, Freshdesk or LeadSquared that want click-to-call and call logs inside the CRM
- Companies that need a toll-free 1800 number or IVR without buying hardware
Look elsewhere if you are…
- Large outbound teams that need predictive dialling and workforce management at 100+ seats
- Businesses that want strictly monthly billing with no annual commitment
- Buyers that only need a basic virtual number for one or two people, where cheaper single-number plans exist
Still comparing? Get an unbiased shortlist and demos arranged for free.
Sources (5) · updated October 2026
Specifications
- Category
- Contact center & cloud telephony
- Vendor
- MyOperator
- Headquarters
- Noida, Uttar Pradesh
- Founded
- 2013
- Pricing model
- Subscription
- Starting price
- Rs 5,000/month · Sedan plan, 10 users, billed yearly, GST extra
- Deployment
- Cloud
- Platforms
- Web
- Best for
- Small business, SMB, Mid-market
- Made in India
- Yes
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Compare all MyOperator Contact Center alternatives with pricing →MyOperator Contact Center — frequently asked questions
How much does MyOperator contact center software cost in India?+
MyOperator's Sedan plan costs Rs 5,000 a month and SUV costs Rs 15,000 a month, each including 10 users. Both are billed yearly, so expect Rs 60,000 or Rs 1,80,000 upfront plus GST. AI Team and Enterprise plans are priced on request, and add-ons such as the auto-dialer and toll-free numbers cost extra.
Is GST included in MyOperator's prices?+
MyOperator's pricing page says GST is applicable on all plans but does not say the listed prices include it, so budget for 18% GST on top of the plan fee. Meta's WhatsApp conversation charges are also billed separately from the plan price, at per-message rates listed for Indian numbers.
Does MyOperator have a free plan or free trial?+
MyOperator has no free plan. The pricing page shows a free trial button on Sedan, SUV and AI Team, and its FAQ mentions a short onboarding demo, a limited feature trial and a sandbox account. The page also mentions a 30-day full refund policy, which is worth confirming in writing before paying annually.
What is the difference between MyOperator Sedan and SUV plans?+
Both MyOperator plans include IVR, unlimited calls under fair use, recording and WhatsApp. SUV adds higher call capacity, web calling with whisper and barge, smart routing, after-call WhatsApp automation, CRM integrations, webhooks and API access, real-time dashboards and agent shift management. If you need CRM sync, Sedan is not enough.
Does MyOperator integrate with Zoho CRM and LeadSquared?+
Yes. MyOperator lists integrations with Zoho CRM, Bigin, Zoho Desk, Zoho Recruit, Zoho PhoneBridge, Freshdesk, LeadSquared, SalezShark and Shopify, plus API and webhooks. CRM integrations are part of the SUV plan and above, while Sedan includes only the Shopify integration according to the pricing page.
Does MyOperator have a mobile app?+
Yes. MyOperator has apps on Google Play and the Apple App Store showing call logs, recordings, a live dashboard and follow-up reminders, with role-based logins. When checked, the iOS app had a 3.1 rating from 10 ratings, and the visible reviews complained about support and billing clarity.
Is customer data safe with MyOperator?+
MyOperator states it holds ISO/IEC 27001:2013 certification, audited yearly, and hosts customer data on AWS inside a restricted virtual private cloud. It uses SSL-encrypted sessions, intrusion detection, IP-whitelisted firewalls and SiteLock scanning, and runs a responsible disclosure programme. It does not name the AWS region used.
MyOperator vs Exotel: which should an Indian SMB choose?+
MyOperator suits small teams that want calling and the WhatsApp Business API bundled at a published annual price, starting at Rs 5,000 a month for 10 users. Exotel is usually considered by larger or developer-led teams that want deeper telephony APIs. Compare dialler needs, seat count and WhatsApp volume before deciding.
Can I get a toll-free number with MyOperator?+
Yes. MyOperator sells 1800 toll-free numbers as an add-on starting at Rs 500 a month, alongside virtual numbers and IVR. Truecaller Business verification is also offered from Rs 30,000 a month. These charges are separate from the Sedan or SUV plan fee, so add them to your budget.
How long does MyOperator setup take?+
MyOperator does not publish a standard setup timeline. Basic IVR and number setup is self-serve after purchase, and the company sells dedicated onboarding for a one-time Rs 20,000 that includes 10 hours of training. WhatsApp Business API go-live also depends on Meta's business verification for your account.
What is MyOperator Contact Center?+
MyOperator Contact Center is contact center & cloud telephony by MyOperator, an Indian company from Noida. Call centre software.
How much does MyOperator Contact Center cost?+
MyOperator publishes: Rs 5,000/month · Sedan plan, 10 users, billed yearly, GST extra. Confirm current plans and taxes on the official pricing page.
Does MyOperator Contact Center offer a free trial or free plan?+
App Advisor's listing records a free trial for MyOperator Contact Center. Confirm the current trial terms on MyOperator's official site.
Is MyOperator Contact Center made in India?+
Yes. MyOperator Contact Center is built by MyOperator, headquartered in Noida, Uttar Pradesh.
Who is MyOperator Contact Center best suited for?+
MyOperator Contact Center suits small business, smb, mid-market buyers looking for contact center & cloud telephony.
What are the best alternatives to MyOperator Contact Center?+
Popular alternatives in contact center & cloud telephony include Ozonetel Contact Center, Knowlarity SuperReceptionist, Tata Tele Smartflo CC. Use App Advisor's compare tool to see them side by side.
How is MyOperator Contact Center deployed?+
MyOperator Contact Center is available as a cloud (SaaS) product, with web access.
Guides that mention MyOperator Contact Center
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About MyOperator
MyOperator · Noida, Uttar Pradesh · Founded 2013 · 4 products in our catalogue · Indian company
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