Custify

by Custify · Bucharest, Romania

Customer success software that surfaces churn risk, tracks customer health and automates CSM workflows and playbooks.

Survey & customer feedback tools Workflow automation & integration

Starting price: On request; Ask for a quote
Free trial / plan: Not advertised
Deployment: Cloud; Web
App Advisor rating: 4.0; transparency & India fit

What is Custify?

Custify is survey & customer feedback tools from Custify, based in Bucharest, Romania. Customer success software that surfaces churn risk, tracks customer health and automates CSM workflows and playbooks.

Survey and feedback tools collect NPS, CSAT, employee engagement and market research responses, and route them to the teams who can act. Forms tools overlap here; the distinction is analysis and closed-loop follow-up.

Pricing is quoted per organisation, so ask the vendor for a proposal that matches your size. Beyond survey & customer feedback tools, Custify also covers workflow automation & integration.

What works well

+Developer API documented on the official site
+Integrations directory on the official site
+States ISO 27001, GDPR, SOC 2 compliance

What to watch out for

−Pricing is not published — expect a sales conversation before you see costs
−No permanently free plan
−Global vendor — check India-specific compliance (GST, TDS) and support hours before you commit

Best suited for: Mid-market · Enterprise

Custify at a glance

Analysing Custify — pricing, features, reviews and alternatives…

Generated by App Advisor's native engine from this listing's verified data — not a paid placement.

Custify features

As listed on Custify's official website.

Onboarding Calls
What We Do
What you get
Integrations
Training Session
Go-Live
Dedicated CSM
Integrations Engineer
Custom plan
Slack and Email Support
Best Practices
All the Benefits , None of the Headaches

What customers say about Custify

Testimonials published on Custify's own website, selected by the vendor. These are not independent reviews.

“Custify helps us to identify upsell opportunities and churn risks very quickly. We now have better retention and a higher customer lifetime value. If you’re looking for a CS tool, this is an easy decision.” Source

“Custify helps our success team to strategically manage our customers' life cycle. We can now instantly identify churn risks and use a data driven approach to onboarding, product adoption and health scoring. Custify is a no brainer for subscription businesses.” Source

“We saw ourselves reflected in Custify. Two small companies trying to really disrupt an industry and try to do something different. We were just excited to work with a company like that.” Source

“Custify helped us integrate their customer success management solution within weeks. We've gained a 360 degree view of our clients & it has allowed us to improve our customer focus and further refine our CS strategy. Their solution is scalable, easy to deploy and very user friendly.” Source

Custify pricing

Entry price

On request

Quoted per organisation after a discovery call

How Custify charges. Custify prices per organisation based on users, modules and implementation scope. Ask for a quote that includes onboarding, training and annual increases.

Read from the vendor's official website. Prices change — confirm on custify.com.

Custify screenshots

Specifications

Category: Survey & customer feedback tools, Workflow automation & integration
Vendor: Custify
Headquarters: Bucharest, Romania
Founded: Not published
Pricing model: Quote-based
Starting price: On request
Deployment: Cloud
Platforms: Web
Best for: Mid-market, Enterprise
Made in India: No

Custom quote · Priced by response volume

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Compare all Custify alternatives with pricing →

Custify — frequently asked questions

Where is the Custify login page?+

Custify's login is at https://app.custify.com, linked from its official website.

How much does Custify cost?+

Custify publishes its plans at https://www.custify.com/pricing. Check that page for current prices, as plans change.

Is Custify secure and compliant?+

Custify's official site states ISO 27001, GDPR, SOC 2 compliance.

What is Custify?+

Custify is survey & customer feedback tools by Custify. Customer success software that surfaces churn risk, tracks customer health and automates CSM workflows and playbooks.

How much does Custify cost?+

Custify is priced on request. Request a demo through App Advisor and we will ask the vendor for a written quote.

Does Custify offer a free trial or free plan?+

Custify does not advertise a free plan; ask the vendor for a trial or a guided demo.

Is Custify made in India?+

No. Custify is developed by Custify in Bucharest, Romania.

Who is Custify best suited for?+

Custify suits mid-market, enterprise buyers looking for survey & customer feedback tools with workflow automation & integration.

What are the best alternatives to Custify?+

Popular alternatives in survey & customer feedback tools include Zoho Survey, Google Forms, SurveySparrow. Use App Advisor's compare tool to see them side by side.

How is Custify deployed?+

Custify is available as a cloud (SaaS) product, with web access.