Made in IndiaFree plan
Starts at
Free plan
Customer.guru
by iterative s.r.o. · Prague, Czech Republic · Since 2016
Net Promoter Score survey tool for e-shops, SaaS services and startups.
- Starting price
- On request
- Free trial / plan
- Free trial
- Deployment
- Cloud
- Web
- App Advisor rating
- 4.0
- transparency & India fit
What is Customer.guru?
Customer.guru is survey & customer feedback tools from iterative s.r.o., based in Prague, Czech Republic and has been building software since 2016. Net Promoter Score survey tool for e-shops, SaaS services and startups.
Survey and feedback tools collect NPS, CSAT, employee engagement and market research responses, and route them to the teams who can act. Forms tools overlap here; the distinction is analysis and closed-loop follow-up.
Pricing is quoted per organisation, so ask the vendor for a proposal that matches your size.
What works well
- +10 years in business — a mature, stable product
What to watch out for
- −No permanently free plan
- −Global vendor — check India-specific compliance (GST, TDS) and support hours before you commit
Best suited for: Small business · SMB · Mid-market
AI analysis of Customer.guru
Analysing Customer.guru — pricing, features, reviews and alternatives…
Generated by App Advisor's native engine from this listing's verified data — not a paid placement.
Customer.guru features
Category-standard capabilities plus what Customer.guru adds. Verify depth in a demo.
- Survey builder with logic
- NPS, CSAT and CES templates
- Multi-channel distribution (email, WhatsApp, SMS, QR)
- Employee engagement pulses
- Text analytics and sentiment
- Review generation for Google and marketplaces
- Closed-loop ticketing
- Dashboards and benchmarks
Customer.guru pricing
Entry price
On request
Published subscription pricing, taxes extra
How Customer.guru charges. Plans scale with users or features. Annual billing is usually 15–25% cheaper than monthly, and GST is added on top of listed prices in India.
Read from the vendor's official website. Prices change — confirm on customer.guru.
Specifications
- Category
- Survey & customer feedback tools
- Vendor
- iterative s.r.o.
- Headquarters
- Prague, Czech Republic
- Founded
- 2016
- Pricing model
- Subscription
- Starting price
- On request
- Deployment
- Cloud
- Platforms
- Web
- Best for
- Small business, SMB, Mid-market
- Made in India
- No
More software like Customer.guru
Alternatives, the same vendor's other products and India-first picks.
Compare all Customer.guru alternatives with pricing →
Customer.guru — frequently asked questions
What is Customer.guru?+
Customer.guru is survey & customer feedback tools by iterative s.r.o.. Net Promoter Score survey tool for e-shops, SaaS services and startups.
How much does Customer.guru cost?+
Customer.guru is a paid product. Check iterative s.r.o.'s official pricing page for current plans, or request a quote through App Advisor.
Does Customer.guru offer a free trial or free plan?+
App Advisor's listing records a free trial for Customer.guru. Confirm the current trial terms on iterative s.r.o.'s official site.
Is Customer.guru made in India?+
No. Customer.guru is developed by iterative s.r.o. in Prague, Czech Republic.
Who is Customer.guru best suited for?+
Customer.guru suits small business, smb, mid-market buyers looking for survey & customer feedback tools.
What are the best alternatives to Customer.guru?+
Popular alternatives in survey & customer feedback tools include Zoho Survey, Google Forms, SurveySparrow. Use App Advisor's compare tool to see them side by side.
How is Customer.guru deployed?+
Customer.guru is available as a cloud (SaaS) product, with web access.
About iterative s.r.o.
iterative s.r.o. · Prague, Czech Republic · Founded 2016 · 1 product in our catalogue
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