Made in IndiaFree plan
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CustomerSure
by CustomerSure · Newcastle upon Tyne, United Kingdom · Since 2010
Voice of the customer platform for CX and insight teams to act on customer feedback.
- Starting price
- On request
- Free trial / plan
- Free trial
- Deployment
- Cloud
- Web
- App Advisor rating
- 4.0
- transparency & India fit
What is CustomerSure?
CustomerSure is survey & customer feedback tools from CustomerSure, based in Newcastle upon Tyne, United Kingdom and has been building software since 2010. Voice of the customer platform for CX and insight teams to act on customer feedback.
Survey and feedback tools collect NPS, CSAT, employee engagement and market research responses, and route them to the teams who can act. Forms tools overlap here; the distinction is analysis and closed-loop follow-up.
Pricing is quoted per organisation, so ask the vendor for a proposal that matches your size.
What works well
- +16 years in business — a mature, stable product
What to watch out for
- −No permanently free plan
- −Global vendor — check India-specific compliance (GST, TDS) and support hours before you commit
Best suited for: Small business · SMB · Mid-market
AI analysis of CustomerSure
Analysing CustomerSure — pricing, features, reviews and alternatives…
Generated by App Advisor's native engine from this listing's verified data — not a paid placement.
CustomerSure features
Category-standard capabilities plus what CustomerSure adds. Verify depth in a demo.
- Survey builder with logic
- NPS, CSAT and CES templates
- Multi-channel distribution (email, WhatsApp, SMS, QR)
- Employee engagement pulses
- Text analytics and sentiment
- Review generation for Google and marketplaces
- Closed-loop ticketing
- Dashboards and benchmarks
CustomerSure pricing
Entry price
On request
Published subscription pricing, taxes extra
How CustomerSure charges. Plans scale with users or features. Annual billing is usually 15–25% cheaper than monthly, and GST is added on top of listed prices in India.
Read from the vendor's official website. Prices change — confirm on customersure.com.
Specifications
- Category
- Survey & customer feedback tools
- Vendor
- CustomerSure
- Headquarters
- Newcastle upon Tyne, United Kingdom
- Founded
- 2010
- Pricing model
- Subscription
- Starting price
- On request
- Deployment
- Cloud
- Platforms
- Web
- Best for
- Small business, SMB, Mid-market
- Made in India
- No
More software like CustomerSure
Alternatives, the same vendor's other products and India-first picks.
Compare all CustomerSure alternatives with pricing →
CustomerSure — frequently asked questions
What is CustomerSure?+
CustomerSure is survey & customer feedback tools by CustomerSure. Voice of the customer platform for CX and insight teams to act on customer feedback.
How much does CustomerSure cost?+
CustomerSure is a paid product. Check CustomerSure's official pricing page for current plans, or request a quote through App Advisor.
Does CustomerSure offer a free trial or free plan?+
App Advisor's listing records a free trial for CustomerSure. Confirm the current trial terms on CustomerSure's official site.
Is CustomerSure made in India?+
No. CustomerSure is developed by CustomerSure in Newcastle upon Tyne, United Kingdom.
Who is CustomerSure best suited for?+
CustomerSure suits small business, smb, mid-market buyers looking for survey & customer feedback tools.
What are the best alternatives to CustomerSure?+
Popular alternatives in survey & customer feedback tools include Zoho Survey, Google Forms, SurveySparrow. Use App Advisor's compare tool to see them side by side.
How is CustomerSure deployed?+
CustomerSure is available as a cloud (SaaS) product, with web access.
About CustomerSure
CustomerSure · Newcastle upon Tyne, United Kingdom · Founded 2010 · 1 product in our catalogue
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