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Enghouse Interactive

by Enghouse · Markham, Canada · Since 1984

Contact centre solutions.

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Starting price
On request
Ask for a quote
Free trial / plan
Not advertised
Deployment
Cloud
Web
App Advisor rating
4.2
transparency & India fit

What is Enghouse Interactive?

Enghouse Interactive is contact center & cloud telephony from Enghouse, based in Markham, Canada and has been building software since 1984. Contact centre solutions.

Contact-centre software runs inbound and outbound calling with IVR, ACD, dialler, recording and agent desktops, increasingly blended with chat and WhatsApp. Cloud telephony providers supply the numbers and minutes; several Indian vendors do both.

Pricing is quoted per organisation, so ask the vendor for a proposal that matches your size.

What works well

  • +42 years in business — a mature, stable product

What to watch out for

  • Pricing is not published — expect a sales conversation before you see costs
  • No permanently free plan
  • Global vendor — check India-specific compliance (GST, TDS) and support hours before you commit

Best suited for: Mid-market · Enterprise

AI analysis of Enghouse Interactive

Analysing Enghouse Interactive — pricing, features, reviews and alternatives…

Generated by App Advisor's native engine from this listing's verified data — not a paid placement.

Enghouse Interactive features

Category-standard capabilities plus what Enghouse Interactive adds. Verify depth in a demo.

  • IVR and ACD routing
  • Virtual and toll-free numbers
  • Predictive and progressive diallers
  • Call recording and QA
  • Omnichannel agent desktop
  • CRM screen-pop
  • Workforce management
  • Real-time dashboards

Enghouse Interactive pricing

Entry price

On request

Quoted per organisation after a discovery call

How Enghouse Interactive charges. Enghouse prices per organisation based on users, modules and implementation scope. Ask for a quote that includes onboarding, training and annual increases.

Read from the vendor's official website. Prices change — confirm on enghouseinteractive.com.

Specifications

Category
Contact center & cloud telephony
Vendor
Enghouse
Headquarters
Markham, Canada
Founded
1984
Pricing model
Quote-based
Starting price
On request
Deployment
Cloud
Platforms
Web
Best for
Mid-market, Enterprise
Made in India
No

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Enghouse Interactive — frequently asked questions

What is Enghouse Interactive?+

Enghouse Interactive is contact center & cloud telephony by Enghouse. Contact centre solutions.

How much does Enghouse Interactive cost?+

Enghouse Interactive does not publish a price list; pricing is quoted per organisation. Request a demo through App Advisor and we will ask the vendor for a written quote.

Does Enghouse Interactive offer a free trial or free plan?+

Enghouse Interactive does not advertise a free plan; ask the vendor for a trial or a guided demo.

Is Enghouse Interactive made in India?+

No. Enghouse Interactive is developed by Enghouse in Markham, Canada, though it is used by Indian businesses.

Who is Enghouse Interactive best suited for?+

Enghouse Interactive suits mid-market, enterprise buyers looking for contact center & cloud telephony.

What are the best alternatives to Enghouse Interactive?+

Popular alternatives in contact center & cloud telephony include Ozonetel Contact Center, Knowlarity SuperReceptionist, MyOperator Contact Center. Use App Advisor's compare tool to see them side by side.

How is Enghouse Interactive deployed?+

Enghouse Interactive is available as a cloud (SaaS) product, with web access.

About Enghouse

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Enghouse · Markham, Canada · Founded 1984 · 1 product in our catalogue

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