Firstsource

by Firstsource · Mumbai, Maharashtra · Since 2001

BPO services.

Contact center & cloud telephonyMade in India

Starting price: On request; Ask for a quote
Free trial / plan: Not advertised
Deployment: Cloud; Web
App Advisor rating: 4.2; transparency & India fit

What is Firstsource?

Firstsource is contact center & cloud telephony from Firstsource, an Indian company headquartered in Mumbai, Maharashtra and has been building software since 2001. BPO services.

Contact-centre software runs inbound and outbound calling with IVR, ACD, dialler, recording and agent desktops, increasingly blended with chat and WhatsApp. Cloud telephony providers supply the numbers and minutes; several Indian vendors do both.

Pricing is quoted per organisation, so ask the vendor for a proposal that matches your size. Because it is built in India, GST, INR pricing and local support hours are native rather than bolted on.

What works well

+States SOC 2, ISO 27001, HIPAA compliance

What to watch out for

−Pricing is not published — expect a sales conversation before you see costs
−No permanently free plan

Best suited for: Mid-market · Enterprise

Firstsource at a glance

Analysing Firstsource — pricing, features, reviews and alternatives…

Generated by App Advisor's native engine from this listing's verified data — not a paid placement.

Firstsource features

As listed on Firstsource's official website.

Domain intelligence
Full-stack delivery
Compounding intelligence
Outcome accountability
Governed autonomy

Firstsource pricing

Entry price

On request

Quoted per organisation after a discovery call

How Firstsource charges. Firstsource prices per organisation based on users, modules and implementation scope. Ask for a quote that includes onboarding, training and annual increases.

Read from the vendor's official website. Prices change — confirm on firstsource.com.

Firstsource screenshots

Specifications

Category: Contact center & cloud telephony
Vendor: Firstsource
Headquarters: Mumbai, Maharashtra
Founded: 2001
Pricing model: Quote-based
Starting price: On request
Deployment: Cloud
Platforms: Web
Best for: Mid-market, Enterprise
Made in India: Yes

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Sarv

Sarv · Contact center & cloud telephony

4.5App Advisor rating

AI poweredMade in India

Starts at

Free plan

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Firstsource — frequently asked questions

How much does Firstsource cost?+

Firstsource publishes its plans at https://www.firstsource.com/industries/health-plans. Check that page for current prices, as plans change.

Is Firstsource secure and compliant?+

Firstsource's official site states SOC 2, ISO 27001, HIPAA, ISO 9001 compliance.

What is Firstsource?+

Firstsource is contact center & cloud telephony by Firstsource, an Indian company from Mumbai. BPO services.

How much does Firstsource cost?+

Firstsource is priced on request. Request a demo through App Advisor and we will ask the vendor for a written quote.

Does Firstsource offer a free trial or free plan?+

Firstsource does not advertise a free plan; ask the vendor for a trial or a guided demo.

Is Firstsource made in India?+

Yes. Firstsource is built by Firstsource, headquartered in Mumbai, Maharashtra.

Who is Firstsource best suited for?+

Firstsource suits mid-market, enterprise buyers looking for contact center & cloud telephony.

What are the best alternatives to Firstsource?+

Popular alternatives in contact center & cloud telephony include Ozonetel Contact Center, Knowlarity SuperReceptionist, MyOperator Contact Center. Use App Advisor's compare tool to see them side by side.

How is Firstsource deployed?+

Firstsource is available as a cloud (SaaS) product, with web access.