Kommunicate Chat

by Kommunicate · Bengaluru, Karnataka · Since 2017

AI chatbot builder and live chat.

Live chat & chatbot software AI toolsAI poweredMade in India

Starting price: From $34/month (yearly); Starter $40/month monthly or $34/month billed yearly
Free trial / plan: No free plan; 30-day free trial on all plans, no card needed
Deployment: Cloud; Web
App Advisor rating: 4.6; transparency & India fit

What is Kommunicate Chat?

Kommunicate is a support tool built around an AI agent, with live chat underneath it for the questions the bot can't close. It was co-founded by Devashish Mamgain (CEO) and Adarsh Kumar (CTO), and the company calls itself one of India's first AI companies picked for Google's accelerator programme. It fits Indian D2C brands, edtech firms, insurers and SaaS companies that get a lot of repetitive questions on their website, mobile app and WhatsApp, and want a bot to handle the bulk before passing chats to a small human team.

Channel coverage and AI choice are its strengths. One inbox takes chats from the web widget, Android and iOS SDKs, Flutter, React Native, WhatsApp, Instagram, Telegram and email. You can run its own Kompose builder, or plug in OpenAI, Google Gemini, Anthropic Claude, Dialogflow, Amazon Lex or IBM Watson. Logos on its about page include HDFC Life, BlueStar, KPMG and Rakuten.

There are weak spots too. The human-agent side is thinner than in Freshdesk or Zoho Desk: the Starter plan gives you only 1 seat, and the iPhone agent app had just 3 ratings when we checked. Zendesk and Freshdesk integrations start on Professional, and Salesforce, HubSpot, Zapier and SSO are Enterprise-only. Removing Kommunicate branding also needs Enterprise.

Pricing is published only in US dollars and depends on conversations used. Starter costs $40 a month ($34 a month on yearly billing) for 250 conversations. Professional costs $200 a month ($167 yearly) for 2,000 conversations and 3 seats. Extra conversations cost $15 per 1,000 on Starter and $10 per 1,000 on Professional, and each extra seat costs $20 or $30. Every plan has a 30-day free trial with no card needed. Indian buyers pay in USD, so budget for exchange rates and check with sales how GST will be invoiced.

What works well

+30-day free trial on every plan, and no credit card is needed to start
+Lets you pick the AI engine: OpenAI, Gemini, Claude, Dialogflow, Lex, Watson or its own Kompose
+WhatsApp, Instagram and Telegram are included even on the $40 Starter plan
+Native Android, iOS, Flutter, React Native and Ionic SDKs for putting chat inside your app
+Ready-made connectors for Indian commerce stacks such as Shopify and Dukaan
+Routes chats by department, and agents get AI summaries, translation and suggested answers
+Public platform APIs and webhooks on Professional for custom workflows

What to watch out for

−Prices are only in US dollars, with no rupee pricing on the official pricing page
−Starter includes only one team member, and each extra seat costs $20 a month
−Zendesk and Freshdesk integrations need the $200-a-month Professional plan
−Salesforce, HubSpot, Zapier, SSO and removing branding are locked to custom-priced Enterprise
−The iPhone agent app has very few ratings, which suggests limited use of mobile agent tools

Best suited for: D2C and ecommerce brands that want a bot to answer order-status and refund questions on WhatsApp and the web · App-first companies that need an in-app support chat SDK for Android, iOS or Flutter · Teams that already use Dialogflow or OpenAI and want a live-chat inbox for handoff · Small support teams of 1-3 agents handling a few thousand conversations a month

Kommunicate Chat at a glance

Analysing Kommunicate Chat — pricing, features, reviews and alternatives…

Generated by App Advisor's native engine from this listing's verified data — not a paid placement.

Kommunicate Chat features

Researched from Kommunicate Chat's official product pages · updated October 2026.

AI agents

No-code AI agent builder (Kompose)
Generative AI chatbot trained on website content
Support for OpenAI, Gemini, Claude, Dialogflow, Lex and Watson
Human handoff by query type and team
Voice AI and AI email ticketing

Live chat and agent tools

Department-based conversation routing
AI summary and answer suggestions from the knowledge base
Dynamic translation across 100+ languages
Quick replies, welcome and away messages
Customisable widget with brand colours and logo

Channels and SDKs

Web widget and WordPress plugin
Android, iOS, Flutter, React Native and Ionic SDKs
WhatsApp, Instagram, Telegram, Facebook Messenger and LINE
Email support channel

Analytics and developer

Resolution time, first response time and CSAT for bots and agents
Bot analytics
Platform APIs for conversations, messages and users
Webhooks (Professional and above)

AI capabilities

AI agents for chat, email and voice
Choice of LLMs including OpenAI, Gemini and Claude
Agent assist with AI summaries and suggested answers
Auto-resolve tickets on Professional

Kommunicate Chat pricing (USD)

Source

Every edition as published by the vendor · free trial: 30-day free trial on all plans, no credit card required. Prices exclude GST unless stated. Full Kommunicate Chat pricing breakdown

Starter

$40/month

Monthly; $34/month when billed yearly

1 AI agent and 1 team member (extra $20/month each)
250 conversations/month, extra at $15 per 1,000
Web, mobile apps, WhatsApp, Telegram and Instagram
AI email automation and 1-year chat history

Professional

$200/month

Monthly; $167/month when billed yearly

2 AI agents and 3 team members (extra $30/month each)
2,000 conversations/month, extra at $10 per 1,000
Zendesk, Freshdesk and Google Analytics integrations
AI summary, agent assist, campaign messaging, API and webhooks
2-year chat history and priority support

Enterprise

Custom

Quote from sales

Custom AI agents, seats and discounted conversation pricing
Salesforce, HubSpot and Zapier integrations
SSO, SLA-backed support and a dedicated account manager
Kommunicate branding removed

• Prices are shown in USD only; the pricing page does not say how GST is handled for Indian buyers.
• The page says yearly billing saves 20%, but the listed yearly prices work out to about 15-17% less.

Buying for a team? App Advisor can get you a volume quote and any partner discount available.

Integrations, security & India

Integrations

WhatsApp Business
Zendesk
Freshdesk
Salesforce
HubSpot
Pipedrive
Shopify
Dukaan
Magento
WordPress
Slack
Zapier
Google Analytics

Security & compliance

Kommunicate's WordPress plugin listing claims SOC 2 Type 2, ISO 27001, GDPR and HIPAA certifications
A DPA, SLA and Trust Center are linked from the docs site
SSO and identity management on Enterprise

For Indian businesses

Founded by Devashish Mamgain and Adarsh Kumar; it describes itself as one of India's first AI companies selected for Google's accelerator.
It integrates with Dukaan, an Indian store builder, and with WhatsApp Business, which Indian D2C support teams use heavily.
Logos on its about page include Indian firms HDFC Life and BlueStar.
Pricing is billed in USD, not INR.

Mobile apps

iOS app

Kommunicate Support Desk is an iPhone agent app for replying to chats, sending quick replies and taking over from the bot. Android and iOS SDKs let you add customer chat inside your own apps.

What reviewers say about Kommunicate Chat

Scores published on independent review sites — follow the links for the full reviews.

Apple App Store

3.3/5

3 reviews

Read reviews

WordPress.org

5/5

1 reviews

Read reviews

Is Kommunicate Chat the best choice for you?

Best choice if you are…

D2C and ecommerce brands that want a bot to answer order-status and refund questions on WhatsApp and the web
App-first companies that need an in-app support chat SDK for Android, iOS or Flutter
Teams that already use Dialogflow or OpenAI and want a live-chat inbox for handoff
Small support teams of 1-3 agents handling a few thousand conversations a month

Look elsewhere if you are…

Businesses that want rupee invoices and a plain per-agent live chat, such as Zoho SalesIQ
Large support desks that need full ticketing, SLAs and many seats without paying Enterprise prices

Still comparing? Get an unbiased shortlist and demos arranged for free.

Sources (6) · updated October 2026

Specifications

Category: Live chat & chatbot software, AI tools
Vendor: Kommunicate
Headquarters: Bengaluru, Karnataka
Founded: 2017
Pricing model: Subscription
Starting price: From $34/month (yearly) · Starter $40/month monthly or $34/month billed yearly
Deployment: Cloud
Platforms: Web
Best for: Small business, SMB, Mid-market
Made in India: Yes

₹2,399/mo

View

Compare all Kommunicate Chat alternatives with pricing →

Kommunicate Chat — frequently asked questions

How much does Kommunicate cost in India?+

Kommunicate charges in US dollars, not rupees. Starter costs $40 a month, or $34 a month on yearly billing, for 250 conversations and one team member. Professional costs $200 a month, or $167 a month yearly, for 2,000 conversations and three seats. Enterprise is priced by quote. Extra conversations and seats cost more, so work out your monthly chat volume before you choose a plan.

Does Kommunicate have a free plan or free trial?+

Kommunicate has no free plan on its current pricing page. Every paid plan (Starter, Professional and Enterprise) comes with a 30-day free trial, and you don't need a credit card to sign up. That is long enough to connect WhatsApp or your website widget, train an AI agent on your content and test handoff to human agents with real customer traffic.

Is GST charged on Kommunicate subscriptions?+

Kommunicate's pricing page shows only USD prices and doesn't say how GST applies to Indian customers. If you need a GST invoice with your GSTIN to claim input tax credit, confirm with Kommunicate's sales team before you buy. Card payments in dollars may also carry forex markup charges from your bank, which add a little to the real monthly cost.

Can Kommunicate work on WhatsApp?+

Yes. Kommunicate connects to WhatsApp Business on every plan, including the $40 Starter plan, alongside Instagram, Telegram and the website widget. Its AI agent can answer common questions such as order status or refunds on WhatsApp, and pass harder conversations to a human agent in the same Kommunicate inbox. Its docs include a step-by-step guide for connecting WhatsApp.

How does Kommunicate compare with Zoho SalesIQ or Freshchat?+

Kommunicate is mainly an AI-agent platform, with live chat as the fallback. It lets you choose engines such as OpenAI, Gemini, Claude or Dialogflow. Zoho SalesIQ and Freshchat lean more towards human live chat and are priced per agent, with rupee billing from Zoho. If most of your chats can be automated, Kommunicate's per-conversation pricing may suit you. Large human teams usually find per-agent tools cheaper.

Does Kommunicate have a mobile app for agents?+

Kommunicate offers an iPhone agent app called Kommunicate Support Desk. With it, agents get message notifications, search past chats, send quick replies and take over from the bot with one tap. It had a 3.3 rating from only 3 ratings on the App Store when we checked. Separately, Kommunicate gives Android, iOS and Flutter SDKs to embed customer chat in your app.

Is Kommunicate secure enough for banking or insurance data?+

Kommunicate's WordPress plugin listing claims SOC 2 Type 2, ISO 27001, GDPR and HIPAA certifications. Its docs link to a Trust Center, a DPA and an SLA. Insurer HDFC Life appears among the logos on its about page. Regulated businesses should still ask for audit reports and data-hosting details before signing, and SSO is available only on the Enterprise plan.

Which integrations does Kommunicate support?+

Kommunicate lists integrations with Zendesk, Freshdesk, Salesforce, HubSpot, Pipedrive and Agile CRM. On the commerce side it supports Shopify, Magento, BigCommerce, PrestaShop and Dukaan, plus WordPress, Wix, Webflow, Slack, Zapier and Google Analytics. Plan matters: Zendesk and Freshdesk need Professional, while Salesforce, HubSpot and Zapier are listed under Enterprise.

How long does it take to set up Kommunicate?+

A basic Kommunicate setup is quick. You paste the web widget script or install the WordPress plugin, then point the AI agent at your website content to train it. Connecting WhatsApp and setting department routing takes longer, and in-app chat through the Android or iOS SDK needs developer time. The 30-day trial is usually enough to get to a working pilot.

What is Kommunicate Chat?+

Kommunicate Chat is live chat & chatbot software by Kommunicate, an Indian company from Bengaluru. AI chatbot builder and live chat.

How much does Kommunicate Chat cost?+

Kommunicate publishes: From $34/month (yearly) · Starter $40/month monthly or $34/month billed yearly. Confirm current plans and taxes on the official pricing page.

Does Kommunicate Chat offer a free trial or free plan?+

App Advisor's listing records a free trial for Kommunicate Chat. Confirm the current trial terms on Kommunicate's official site.

Is Kommunicate Chat made in India?+

Yes. Kommunicate Chat is built by Kommunicate, headquartered in Bengaluru, Karnataka.

Who is Kommunicate Chat best suited for?+

Kommunicate Chat suits small business, smb, mid-market buyers looking for live chat & chatbot software with ai tools.

What are the best alternatives to Kommunicate Chat?+

Popular alternatives in live chat & chatbot software include Zoho SalesIQ, Freshchat, AiSensy. Use App Advisor's compare tool to see them side by side.

How is Kommunicate Chat deployed?+

Kommunicate Chat is available as a cloud (SaaS) product, with web access.