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Netzur

by Netzur Networks Pvt Ltd · Sidhpur, Gujarat

Internet management and billing system for ISPs with RADIUS billing and Wi-Fi hotspot management.

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Starting price
Per active subscriber / month
Minimum 400 active subscribers
Free trial / plan
Not advertised
Deployment
Cloud
Web
App Advisor rating
4.3
transparency & India fit

What is Netzur?

Netzur IMBS is an internet management and billing system for broadband ISPs, cable operators turned broadband providers, and Wi-Fi hotspot operators. It comes from Netzur Networks Pvt Ltd, a Gujarat company with offices in Sidhpur and Ahmedabad that started in 2017 as Janitor Network before rebranding. Beyond ISPs, the vendor pitches it to hotels, hospitals, colleges, hostels and corporate campuses that run their own guest Wi-Fi.

The product does what a local Indian ISP actually needs day to day. It handles RADIUS authentication over PPPoE, MAC, hotspot, EAP and static leases, and works with MikroTik, Cisco, Juniper, Huawei, Accel-PPP and NetElastic NAS boxes. On the billing side you get prepaid and postpaid plans, top-ups, FUP rules and automatic suspension of overdue accounts, plus restoration once payment lands. Collections run through Razorpay, Cashfree, Paytm, PhonePe, CCAvenue, UPI and Bharat Bill Pay. Subscribers can complete Aadhaar e-KYC, raise tickets that close only with an OTP, and change their Wi-Fi password through a self-care app. A TR-069 ACS lets you push firmware and settings to routers and ONTs remotely, which saves technician visits.

Two features stand out for compliance. CTS/NAT logs are audited twice a day, you get alerts when logs go missing, and logs can be exported for legal requests. Every plan change, payment and login is also recorded in a deep audit log. Franchise management with per-franchise pricing and revenue-sharing models suits ISPs that grow through local partners.

The pricing page states that licences are charged per active subscriber per month, with a minimum of 400 active subscribers, and offers separate India and international rates. The actual rupee figure did not load in a readable form, so get a written quote with GST shown separately. Very small operators with fewer than 400 users will pay for capacity they do not use. The public documentation for version 2.3 is still mostly a placeholder, so plan on vendor-led onboarding.

What works well

  • +Supports MikroTik, Cisco, Juniper, Huawei, Accel-PPP and NetElastic NAS devices out of the box
  • +Indian payment options include UPI, Bharat Bill Pay, Razorpay, Paytm, PhonePe and Cashfree
  • +Aadhaar e-KYC through On-Grid and Surepass speeds up new subscriber activation
  • +CTS/NAT log audits twice daily with alerts help meet lawful-interception record keeping
  • +TR-069 ACS pushes firmware and Wi-Fi settings to routers and ONTs without site visits
  • +Franchise module supports custom packages and reseller or partner revenue sharing
  • +Syncs billing with Tally, QuickBooks and Xero for accounts teams

What to watch out for

  • −Minimum billing of 400 active subscribers makes it costly for very small ISPs
  • −Exact per-subscriber price is not clearly readable on the public pricing page
  • −Public documentation for version 2.3 is still largely being prepared
  • −No independent app store ratings or review listings that we could find
  • −Free trial is advertised but its length and terms are not stated anywhere

Best suited for: Regional broadband ISPs in India with a few hundred to several thousand subscribers · ISPs expanding through franchisees or resellers who need per-partner pricing · Hotels, hostels and campuses running voucher or OTP-based guest Wi-Fi

Netzur at a glance

Analysing Netzur — pricing, features, reviews and alternatives…

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Netzur features

Researched from Netzur's official product pages · updated October 2026.

Billing and finance

  • Prepaid and postpaid billing
  • Automatic suspension and restoration on payment
  • Partial payments
  • Finance dashboard and virtual bank view
  • Tally, QuickBooks and Xero sync

Subscriber and CRM

  • Aadhaar e-KYC and manual KYC
  • Lead stages from quotation to activation
  • Feasibility checks for leads
  • Self-care portal and app
  • Automatic notifications via SMS, email, WhatsApp and Telegram

Network and RADIUS

  • PPPoE, MAC, hotspot, EAP and static lease auth
  • Multi-vendor NAS support
  • FUP and booster plans
  • TR-069 ACS for routers and ONTs
  • Google Maps network map with outage zones
  • Real-time and historical bandwidth graphs

Operations

  • Ticketing with OTP closure
  • Engineer dashboards
  • Inventory for routers, ONTs and splitters
  • Franchise and reseller management
  • Targeted announcements by zone

Compliance and audit

  • Twice-daily CTS/NAT log audits
  • Missing log alerts
  • Log export for legal requests
  • Deep audit logs by user and module

Netzur pricing (INR)

Source

Every edition as published by the vendor · free trial: Free trial offered; duration not stated. Prices exclude GST unless stated. Full Netzur pricing breakdown

  • • Pricing is per active subscriber per month, with separate India and international rates.
  • • The subscription applies to a minimum of 400 active subscriber licences.
  • • Remote technical support, regular software updates and site/subscriber mobile apps are included.
  • • GST treatment is not stated on the pricing page; confirm in the quote.
Buying for a team? App Advisor can get you a volume quote and any partner discount available.

Integrations, security & India

Integrations

  • Razorpay
  • Cashfree
  • Paytm
  • PhonePe
  • CCAvenue
  • PayUMoney
  • Instamojo
  • Stripe
  • PayPal
  • Bharat Bill Pay
  • WhatsApp (wati.io)
  • Telegram
  • Twilio
  • Tally
  • QuickBooks
  • Xero
  • On-Grid
  • Surepass
  • MikroTik
  • Cisco
  • Juniper
  • Huawei
  • Nokia
  • pfSense
  • Accel-PPP
  • NetElastic
  • OTTplay
  • Watcho
  • 3CX

Security & compliance

  • Deep audit logs of every plan change, payment and update, filterable by user and module
  • Audit tracking at every login level
  • Twice-daily CTS/NAT log audits with alerts for missing or corrupted logs
  • OTP-based ticket closure and hotspot access

For Indian businesses

  • Built by Netzur Networks Pvt Ltd (formerly Janitor Network Pvt Ltd), with offices in Sidhpur and Ahmedabad, Gujarat.
  • Supports UPI and Bharat Bill Pay (BBPS) collections, plus Indian gateways such as Razorpay, Paytm, PhonePe, Cashfree and CCAvenue.
  • Aadhaar e-KYC for subscriber onboarding through Indian verification providers On-Grid and Surepass.
  • Accounting sync with Tally, the most common accounting package among Indian ISPs.
  • Bundles Indian OTT services OTTplay and Watcho for ISPs selling broadband plus OTT packs.
  • Pricing page has a separate India pricing toggle; sales contact is +91 94080 53196.

Trust, compliance & who uses Netzur

2017

In business since

Is Netzur the best choice for you?

Best choice if you are…

  • Regional broadband ISPs in India with a few hundred to several thousand subscribers
  • ISPs expanding through franchisees or resellers who need per-partner pricing
  • Hotels, hostels and campuses running voucher or OTP-based guest Wi-Fi

Look elsewhere if you are…

  • Tiny operators with fewer than 400 active subscribers because of the minimum licence
  • Businesses that only need general invoicing and have no RADIUS or network gear
Still comparing? Get an unbiased shortlist and demos arranged for free.
Sources (6) · updated October 2026

Netzur screenshots

Specifications

Category
Telecom, ISP & cable billing
Vendor
Netzur Networks Pvt Ltd
Headquarters
Sidhpur, Gujarat
Founded
Not published
Pricing model
Quote-based
Starting price
On request
Deployment
Cloud
Platforms
Web
Best for
Mid-market, Enterprise
Made in India
Yes

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4.4App Advisor rating
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Netzur — frequently asked questions

How much does Netzur ISP billing software cost?+

Netzur charges a subscription per active subscriber per month, with separate India and international rates on its pricing page. The licence has a minimum of 400 active subscribers, so even a smaller ISP pays for at least 400 users. The exact rupee rate was not readable on the public page, so ask Netzur sales for a written quote that shows GST separately.

Does Netzur offer a free trial?+

Yes, Netzur's website and pricing page invite ISPs to start a free trial, though the length and conditions are not published. There is no free plan for live operations. Book a demo first, then ask Netzur to set up a trial with your own NAS device so you can test PPPoE authentication and billing before you migrate subscribers.

Which routers and NAS devices does Netzur support?+

Netzur IMBS works with MikroTik, Cisco, Juniper, Huawei, Nokia, Ericsson, Alcatel, pfSense, Accel-PPP, NetElastic, MPD and Bison-Router. It supports PPPoE, MAC, hotspot, EAP and static lease authentication, and you can set the method per NAS or group. Netzur also includes a TR-069 ACS for remote management of compliant routers and ONTs.

Can subscribers pay through UPI with Netzur?+

Yes. Netzur supports UPI and Bharat Bill Pay alongside Indian gateways including Razorpay, Cashfree, Paytm, PhonePe, CCAvenue, PayUMoney and Instamojo. Overdue accounts are suspended automatically and restored once payment arrives, and partial payments are allowed. Netzur can also post transactions to Tally, QuickBooks or Xero, which reduces manual reconciliation work for your accounts team.

Does Netzur help with DoT log retention requirements?+

Netzur includes CTS/NAT log management that audits logs twice a day and alerts you when logs are missing or corrupted. It records subscriber IP addresses, MAC addresses and usernames, and logs can be exported for audits, disputes or legal requests. Confirm with Netzur how long logs are stored and where, since retention rules apply to licensed Indian ISPs.

Does Netzur have a mobile app for subscribers?+

Netzur's pricing page lists site and subscriber mobile apps as included. Through the self-care app or portal, subscribers can recharge, view usage graphs, raise tickets, update KYC and change their Wi-Fi password without calling a technician. We could not find a public app store listing with ratings, so ask Netzur whether the app is published under your ISP's own brand.

Can Netzur manage franchises and resellers?+

Yes. Netzur has a franchise and reseller module with one dashboard across all franchises, custom packages and pricing per franchise, and PIN-based plan pricing per site. It supports reseller, partner and non-reseller revenue-sharing models, and billing for each franchise is automated. This makes Netzur a good fit for Indian ISPs that grow through local cable operators or partners.

How does Netzur compare with other Indian ISP billing software?+

Netzur competes with Indian RADIUS billing products used by local ISPs. Its strengths are wide NAS support, UPI and BBPS collections, Aadhaar e-KYC, a built-in TR-069 ACS and OTT bundling with OTTplay and Watcho. The 400-subscriber minimum is the main drawback for very small operators. Compare per-subscriber rates, hosting options and migration support before choosing Netzur.

Can Netzur run a hotel or campus Wi-Fi hotspot?+

Yes. Netzur's Wi-Fi hotspot features cover bulk prepaid voucher generation, self-registration, OTP-based login, self-recharge and roaming between hotspot zones. The vendor markets this to hotels, hospitals, schools, colleges, hostels, fairs and corporate offices. Netzur pairs it with plan controls like time- and day-based FUP rules to manage bandwidth for guest users.

How long does it take to set up Netzur?+

Netzur does not publish a standard onboarding timeline. Setup involves configuring packages, connecting your NAS devices, creating staff logins and permissions, then importing subscribers and billing data, which is the order its documentation outlines. The public docs for version 2.3 are still being prepared, so plan on vendor-assisted migration and ask Netzur for a cutover plan.

Where is the Netzur login page?+

Netzur's login is at https://billing.netzur.com, linked from its official website.

How much does Netzur cost?+

Netzur publishes its plans at https://netzur.com/pricing/. Check that page for current prices, as plans change.

Does Netzur have a free trial?+

Yes. Netzur's official site offers a free trial.

What is Netzur?+

Netzur is telecom, isp & cable billing by Netzur Networks Pvt Ltd, an Indian company from Sidhpur. Internet management and billing system for ISPs with RADIUS billing and Wi-Fi hotspot management.

How much does Netzur cost?+

Netzur is priced on request. Request a demo through App Advisor and we will ask the vendor for a written quote.

Does Netzur offer a free trial or free plan?+

Netzur does not advertise a free plan; ask the vendor for a trial or a guided demo.

Is Netzur made in India?+

Yes. Netzur is built by Netzur Networks Pvt Ltd, headquartered in Sidhpur, Gujarat.

Who is Netzur best suited for?+

Netzur suits mid-market, enterprise buyers looking for telecom, isp & cable billing.

What are the best alternatives to Netzur?+

Popular alternatives in telecom, isp & cable billing include BrightCRM, Xceednet, ASTPP. Use App Advisor's compare tool to see them side by side.

How is Netzur deployed?+

Netzur is available as a cloud (SaaS) product, with web access.

About Netzur Networks Pvt Ltd

Netzur Networks Pvt Ltd logo

Netzur Networks Pvt Ltd · Sidhpur, Gujarat · 1 product in our catalogue · Indian company

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