Starts at
₹999/mo
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by Xceednet Software Solutions Pvt Ltd · Mumbai, Maharashtra
Cloud-hosted ISP billing, subscriber and bandwidth management software for ISPs and Wi-Fi hotspot operators.
Xceednet is cloud ISP billing and Wi-Fi hotspot software from Xceednet Software Solutions Pvt Ltd, which sells from a Bengaluru number (080 6914 1515). It fits local broadband operators, cable-cum-internet LCOs and hotspot businesses in hotels, hospitals, colleges and public places that would rather not run their own RADIUS server. The RADIUS service is hosted on Amazon AWS. You connect your MikroTik router to it, and Xceednet's support team helps with the router configuration.
The billing side handles more than most local operators need. It supports prepaid, postpaid, usage-based, prorated and pay-as-you-go plans, and data plans can carry speed caps and FUP limits. Vouchers and PINs cover hotspot sales, and logins work by OTP, IP or MAC. The features page lists Indian gateways including Razorpay, PhonePe, Paytm, Cashfree, CCAvenue, BillDesk and PayUMoney for online renewals, and alerts go out by SMS, email and WhatsApp. If you are migrating, existing subscribers can be imported from a RADIUS database or an Excel/CSV file.
The main limit is hardware. MikroTik is the only router brand the site names, so an operator running other NAS equipment should get written confirmation before signing. There is also no subscriber mobile app on any store that we could find. The PM-WANI page shows Xceednet as a registered App Provider (registration PMWANI-MUM-400081-APP000007), but it gives no download link.
Pricing is quote-only. The four tiers are capped by concurrent online subscribers: Bronze 50, Silver 100 and Gold 200. Platinum has no cap and charges only for active accounts, not expired or disabled ones. Every tier allows unlimited subscriber accounts. The site gives two trial lengths, a month on its buttons and a week in the FAQ, so ask sales to confirm the length, the GST treatment and any setup fee in writing.
What works well
What to watch out for
Best suited for: Small and mid-size Indian ISPs and LCOs running MikroTik networks · Hotels, hospitals, colleges and public venues selling Wi-Fi by voucher or OTP · Operators moving off a self-hosted RADIUS server who want to import their subscriber data
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Researched from Xceednet's official product pages · updated October 2026.
Billing & Payments
Bandwidth & Plans
Access & Hotspot
CRM, Helpdesk & Reports
Every edition as published by the vendor · free trial: Free trial offered; buttons say one month, FAQ says one week via sales. Prices exclude GST unless stated. Full Xceednet pricing breakdown
Bronze
Quote
Silver
Quote
Gold
Quote
Platinum
Quote
Ways to implement
Not stated
Integrations
Security & compliance
For Indian businesses
Best choice if you are…
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Alternatives, the same vendor's other products and India-first picks.
Xceednet is cloud ISP billing and Wi-Fi hotspot management software from Xceednet Software Solutions Pvt Ltd. It runs an AWS-hosted RADIUS service that your MikroTik router connects to, and it adds subscriber plans, automated invoices, vouchers, online renewals, complaint ticketing and SMS, email and WhatsApp alerts. Local broadband ISPs, cable operators and hotspot venues such as hotels and hospitals are the main users in India.
Xceednet does not publish prices. It has four tiers based on concurrent online subscribers: Bronze (50), Silver (100), Gold (200) and Platinum (no cap, billed only for active accounts). Every tier includes unlimited subscriber accounts and cloud hosting. For a quote, call 080 6914 1515 or email sales@xceednet.com, and ask whether a setup fee applies.
The Xceednet pricing page shows no amounts and does not mention GST. Because the software is sold to Indian ISPs, expect 18% GST on software subscriptions unless the quote says otherwise. Ask sales to confirm whether the quote is inclusive or exclusive of GST, and ask for a GST invoice so you can claim input credit.
Yes, Xceednet offers a free trial, but the website gives two different lengths. The buttons on its pricing and India pages say one month, while the FAQ says one week, arranged through the sales team. Confirm the trial length before you start, and test it on one MikroTik router with a few real subscribers before moving your whole base.
MikroTik is the only router brand Xceednet names. You install a MikroTik router at your end and connect it to Xceednet's AWS-hosted RADIUS service, and the support team helps with configuration. One page calls the platform hardware-agnostic but names no other models, so operators on other NAS equipment should get written confirmation of compatibility before buying.
Xceednet's features page names Indian gateways including Razorpay, PhonePe, Paytm, Cashfree, CCAvenue, BillDesk, Atom, Swipez and PayUMoney. It also lists M-Pesa, Flutterwave, Hubtel and Selcom for African markets. Subscribers can pay by UPI or card and renew their plans online, which reduces the cash collection work for local operators.
Xceednet is shown as a registered PM-WANI App Provider, with registration number PMWANI-MUM-400081-APP000007 on its certificate. Its page describes an app with OTP login that lists nearby PM-WANI hotspots, but it gives no Play Store link. PDOs should ask Xceednet for the app and how it connects to their hotspot billing before relying on it.
Yes. Xceednet says it can import subscriber data from an existing RADIUS server database or from Excel and CSV files. This helps operators moving off a self-hosted billing server. Clean up duplicate and expired accounts first, because only the Platinum tier skips charges for inactive accounts. The lower tiers are capped by online subscriber count instead.
Xceednet's Platinum plan has no limit on concurrent online subscribers, and you pay only for active subscribers. Expired and disabled accounts are not charged. This suits a growing ISP whose online count has passed the Gold tier's 200 cap. The per-subscriber rate is not published, so get it in writing from Xceednet sales.
Xceednet says its platform and RADIUS service are hosted on Amazon AWS, so you do not run a billing server on your own premises. The website lists no security certifications such as ISO 27001, and it does not say which AWS region holds the data. ISPs with data-location obligations should ask Xceednet for those details.
Xceednet publishes its plans at https://www.xceednet.com/pricing. Check that page for current prices, as plans change.
Yes. Xceednet's official site offers a free trial.
Xceednet is telecom, isp & cable billing by Xceednet Software Solutions Pvt Ltd, an Indian company from Mumbai. Cloud-hosted ISP billing, subscriber and bandwidth management software for ISPs and Wi-Fi hotspot operators.
Xceednet Software Solutions Pvt Ltd publishes: Price on request · Tiers by concurrent online subscribers; no amounts published. Confirm current plans and taxes on the official pricing page.
Xceednet does not advertise a free plan; ask the vendor for a trial or a guided demo.
Yes. Xceednet is built by Xceednet Software Solutions Pvt Ltd, headquartered in Mumbai, Maharashtra.
Xceednet suits mid-market, enterprise buyers looking for telecom, isp & cable billing.
Popular alternatives in telecom, isp & cable billing include BrightCRM, ASTPP, ISPMate. Use App Advisor's compare tool to see them side by side.
Xceednet is available as a cloud (SaaS) product, with web access.

Xceednet Software Solutions Pvt Ltd · Mumbai, Maharashtra · 1 product in our catalogue · Indian company
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