1. Motadata
Mindarray Systems · Ahmedabad · Cybersecurity & endpoint protection · 4.2/5
ITSM and monitoring built in Ahmedabad.
On request
Quote-based
Compared with ServiceNow ITSM
- Built in India (Ahmedabad)
Cybersecurity & endpoint protection · Alternatives
Best ServiceNow ITSM alternatives in India (2027)
ServiceNow ITSM is a cybersecurity & endpoint protection product from ServiceNow, Santa Clara, priced at On request. We compared 20 alternatives on published price, free plan, platforms and made-in-India support: 5 have a free plan, 12 are built in India, and 8 start cheaper or free.
Quick answer
The closest alternatives to ServiceNow ITSM are Motadata (On request), SecPod SanerNow (On request), BMC Helix (On request), Kandji (On request) and NinjaOne (On request). ManageEngine Endpoint Central is the top-ranked option with a free plan. Published prices in this list start at ₹200/month.
Why businesses look for a ServiceNow ITSM alternative
The price isn't published
ServiceNow quotes ServiceNow ITSM per organisation. 3 of the 20 alternatives below publish a starting price, so you can budget before a sales call.
There is no free plan
ServiceNow ITSM has no free tier. 5 alternatives do, which lets you test with real data before you pay.
Indian support and GST
ServiceNow ITSM is built in United States. 12 alternatives are made in India, where GST, TDS and UPI are usually handled natively and support runs on IST.
ServiceNow ITSM alternatives compared
Ranked by how closely each product matches ServiceNow ITSM's category, pricing model, platforms and business size, then by rating. Prices exclude GST.
Top 10 ServiceNow ITSM alternatives in detail
2. SecPod SanerNow
SecPod · Bengaluru · Cybersecurity & endpoint protection · 4.1/5
Vulnerability and patch management built in Bengaluru.
On request
Quote-based
Compared with ServiceNow ITSM
- Built in India (Bengaluru)
3. BMC Helix
BMC Software · Houston · Cybersecurity & endpoint protection · 4/5
ITSM platform with Pune R&D.
On request
Quote-based
On request
Quote-based
5. NinjaOne
NinjaOne · Austin · Cybersecurity & endpoint protection · 3.9/5
RMM and endpoint management.
On request
Quote-based
6. Vicarius vRx
Vicarius · New York · Cybersecurity & endpoint protection · 3.9/5
Vulnerability remediation platform that discovers, prioritises and patches software vulnerabilities.
On request
Quote-based
7. Cloudbrink
Cloudbrink · Pleasanton · Cybersecurity & endpoint protection · 3.9/5
Personal SASE service that replaces the corporate VPN for secure remote access.
On request
Quote-based
8. Heimdal
Heimdal Security · Copenhagen · Cybersecurity & endpoint protection · 3.9/5
Unified security platform with DNS filtering, patching, endpoint protection, PAM and XDR modules.
On request
Quote-based
9. ManageEngine Endpoint Central
Zoho Corporation · Chennai · Cybersecurity & endpoint protection · 4.8/5
Unified endpoint management.
Free · paid from $795/yr for 50 endpoints · Professional edition, about $1.32/endpoint/…
Free plan available
Compared with ServiceNow ITSM
- Has a free plan — ServiceNow ITSM does not
- Built in India (Chennai)
Key features
- Automated OS patching
- Third-party patching for 1,100+ apps
- Test and approve workflows
- Vulnerability assessment
- Zero-day mitigation
10. JumpCloud
JumpCloud · Louisville · Cybersecurity & endpoint protection · 4.5/5
Directory and device management.
Free plan
Free plan available
Compared with ServiceNow ITSM
- Has a free plan — ServiceNow ITSM does not
ServiceNow ITSM alternatives by what you need
Cheaper than ServiceNow ITSM
Free ServiceNow ITSM alternatives
Indian alternatives to ServiceNow ITSM
How to choose a ServiceNow ITSM alternative
- Start with endpoint protection and MFA — they stop most incidents.
- Check CERT-In compliance requirements for your sector.
- Managed services help when you have no security staff.
ServiceNow ITSM alternatives — FAQs
What is the best alternative to ServiceNow ITSM in 2027?+
The closest matches to ServiceNow ITSM on App Advisor are Motadata (On request), SecPod SanerNow (On request), BMC Helix (On request). They are ranked by how closely their category, pricing model, platforms and target business size match ServiceNow ITSM, then by rating. The best choice depends on your team size and budget.
Is there a free alternative to ServiceNow ITSM?+
Yes. 5 of the 20 alternatives listed have a free plan or are free: ManageEngine Endpoint Central (Free · paid from $795/yr for 50 endpoints · Professional edition, about $1.32/endpoint/…), JumpCloud (Free plan), ManageEngine ServiceDesk Plus (Free plan). Free plans usually cap users, records or transactions, so check the limits against your monthly volume.
What is the cheapest alternative to ServiceNow ITSM?+
Among alternatives that publish a price, Scalefusion starts lowest at ₹200/mo. ManageEngine Endpoint Central also has a free plan. Prices are read from each vendor's website and exclude GST.
Is there an Indian alternative to ServiceNow ITSM?+
Yes. 12 alternatives are built in India, including Motadata (On request), SecPod SanerNow (On request), ManageEngine Endpoint Central (Free · paid from $795/yr for 50 endpoints · Professional edition, about $1.32/endpoint/…). Indian products usually handle GST, TDS and UPI natively and bill in rupees.
ServiceNow ITSM vs Motadata: which is better?+
Motadata is the closest match to ServiceNow ITSM in our catalogue. Key differences: Built in India (Ahmedabad). Compare them side by side before you book a demo.
How were these ServiceNow ITSM alternatives chosen?+
Every product listed sits in cybersecurity & endpoint protection or a category ServiceNow ITSM also covers, and ServiceNow's own products are excluded. Prices, free plans and platforms come from each vendor's official website. App Advisor does not sell any of this software.
Free shortlist
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Related alternatives
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