RecommendedMade in India
Starts at
₹1,500/mo
- Starting price
- On request
- Ask for a quote
- Free trial / plan
- Not advertised
- Deployment
- Cloud
- Web
- App Advisor rating
- 4.1
- transparency & India fit
What is Teleperformance?
Teleperformance is contact center & cloud telephony from Teleperformance, based in Paris, France and has been building software since 1978. Global BPO.
Contact-centre software runs inbound and outbound calling with IVR, ACD, dialler, recording and agent desktops, increasingly blended with chat and WhatsApp. Cloud telephony providers supply the numbers and minutes; several Indian vendors do both.
Pricing is quoted per organisation, so ask the vendor for a proposal that matches your size.
What works well
- +48 years in business — a mature, stable product
What to watch out for
- −Pricing is not published — expect a sales conversation before you see costs
- −No permanently free plan
- −Global vendor — check India-specific compliance (GST, TDS) and support hours before you commit
Best suited for: Mid-market · Enterprise
AI analysis of Teleperformance
Analysing Teleperformance — pricing, features, reviews and alternatives…
Generated by App Advisor's native engine from this listing's verified data — not a paid placement.
Teleperformance features
Category-standard capabilities plus what Teleperformance adds. Verify depth in a demo.
- IVR and ACD routing
- Virtual and toll-free numbers
- Predictive and progressive diallers
- Call recording and QA
- Omnichannel agent desktop
- CRM screen-pop
- Workforce management
- Real-time dashboards
Teleperformance pricing
Entry price
On request
Quoted per organisation after a discovery call
How Teleperformance charges. Teleperformance prices per organisation based on users, modules and implementation scope. Ask for a quote that includes onboarding, training and annual increases.
Read from the vendor's official website. Prices change — confirm on teleperformance.com.
Specifications
- Category
- Contact center & cloud telephony
- Vendor
- Teleperformance
- Headquarters
- Paris, France
- Founded
- 1978
- Pricing model
- Quote-based
- Starting price
- On request
- Deployment
- Cloud
- Platforms
- Web
- Best for
- Mid-market, Enterprise
- Made in India
- No
More software like Teleperformance
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Teleperformance — frequently asked questions
What is Teleperformance?+
Teleperformance is contact center & cloud telephony by Teleperformance. Global BPO.
How much does Teleperformance cost?+
Teleperformance does not publish a price list; pricing is quoted per organisation. Request a demo through App Advisor and we will ask the vendor for a written quote.
Does Teleperformance offer a free trial or free plan?+
Teleperformance does not advertise a free plan; ask the vendor for a trial or a guided demo.
Is Teleperformance made in India?+
No. Teleperformance is developed by Teleperformance in Paris, France, though it is used by Indian businesses.
Who is Teleperformance best suited for?+
Teleperformance suits mid-market, enterprise buyers looking for contact center & cloud telephony.
What are the best alternatives to Teleperformance?+
Popular alternatives in contact center & cloud telephony include Ozonetel Contact Center, Knowlarity SuperReceptionist, MyOperator Contact Center. Use App Advisor's compare tool to see them side by side.
How is Teleperformance deployed?+
Teleperformance is available as a cloud (SaaS) product, with web access.
About Teleperformance
Teleperformance · Paris, France · Founded 1978 · 1 product in our catalogue
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