UserTesting

by UserTesting · San Francisco, United States · Since 2007

Remote user research videos.

Starting price: On request; Ask for a quote
Free trial / plan: Not advertised
Deployment: Cloud; Web
App Advisor rating: 4.0; transparency & India fit

What is UserTesting?

UserTesting is survey & customer feedback tools from UserTesting, based in San Francisco, United States and has been building software since 2007. Remote user research videos.

Survey and feedback tools collect NPS, CSAT, employee engagement and market research responses, and route them to the teams who can act. Forms tools overlap here; the distinction is analysis and closed-loop follow-up.

Pricing is quoted per organisation, so ask the vendor for a proposal that matches your size.

What works well

+Integrations directory on the official site

What to watch out for

−Pricing is not published — expect a sales conversation before you see costs
−No permanently free plan
−Global vendor — check India-specific compliance (GST, TDS) and support hours before you commit

Best suited for: Mid-market · Enterprise

UserTesting at a glance

Analysing UserTesting — pricing, features, reviews and alternatives…

Generated by App Advisor's native engine from this listing's verified data — not a paid placement.

UserTesting features

As listed on UserTesting's official website.

Executives
Enterprise
Startups
Mid-market
Small business
Financial services
Retail
Consumer technology
Media and entertainment
Automotive
Gaming and gambling
Travel and hospitality

UserTesting pricing

Entry price

On request

Quoted per organisation after a discovery call

How UserTesting charges. UserTesting prices per organisation based on users, modules and implementation scope. Ask for a quote that includes onboarding, training and annual increases.

Read from the vendor's official website. Prices change — confirm on usertesting.com.

UserTesting screenshots

Specifications

Category: Survey & customer feedback tools
Vendor: UserTesting
Headquarters: San Francisco, United States
Founded: 2007
Pricing model: Quote-based
Starting price: On request
Deployment: Cloud
Platforms: Web
Best for: Mid-market, Enterprise
Made in India: No

Custom quote · Priced by response volume

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Compare all UserTesting alternatives with pricing →

UserTesting — frequently asked questions

Where is the UserTesting login page?+

UserTesting's login is at https://app.usertesting.com/, linked from its official website.

How much does UserTesting cost?+

UserTesting publishes its plans at https://www.usertesting.com/plans. Check that page for current prices, as plans change.

What is UserTesting?+

UserTesting is survey & customer feedback tools by UserTesting. Remote user research videos.

How much does UserTesting cost?+

UserTesting is priced on request. Request a demo through App Advisor and we will ask the vendor for a written quote.

Does UserTesting offer a free trial or free plan?+

UserTesting does not advertise a free plan; ask the vendor for a trial or a guided demo.

Is UserTesting made in India?+

No. UserTesting is developed by UserTesting in San Francisco, United States.

Who is UserTesting best suited for?+

UserTesting suits mid-market, enterprise buyers looking for survey & customer feedback tools.

What are the best alternatives to UserTesting?+

Popular alternatives in survey & customer feedback tools include Zoho Survey, Google Forms, SurveySparrow. Use App Advisor's compare tool to see them side by side.

How is UserTesting deployed?+

UserTesting is available as a cloud (SaaS) product, with web access.