UserVoice

by UserVoice · San Francisco, United States · Since 2008

Product feedback management.

Starting price: On request; Ask for a quote
Free trial / plan: Not advertised
Deployment: Cloud; Web
App Advisor rating: 4.0; transparency & India fit

What is UserVoice?

UserVoice is survey & customer feedback tools from UserVoice, based in San Francisco, United States and has been building software since 2008. Product feedback management.

Survey and feedback tools collect NPS, CSAT, employee engagement and market research responses, and route them to the teams who can act. Forms tools overlap here; the distinction is analysis and closed-loop follow-up.

Pricing is quoted per organisation, so ask the vendor for a proposal that matches your size.

What works well

+Developer API documented on the official site
+Integrations directory on the official site
+States SOC 2, GDPR compliance

What to watch out for

−Pricing is not published — expect a sales conversation before you see costs
−No permanently free plan
−Global vendor — check India-specific compliance (GST, TDS) and support hours before you commit

Best suited for: Mid-market · Enterprise

UserVoice at a glance

Analysing UserVoice — pricing, features, reviews and alternatives…

Generated by App Advisor's native engine from this listing's verified data — not a paid placement.

UserVoice features

Category-standard capabilities plus what UserVoice adds. Verify depth in a demo.

Survey builder with logic
NPS, CSAT and CES templates
Multi-channel distribution (email, WhatsApp, SMS, QR)
Employee engagement pulses
Text analytics and sentiment
Review generation for Google and marketplaces
Closed-loop ticketing
Dashboards and benchmarks

What customers say about UserVoice

Testimonials published on UserVoice's own website, selected by the vendor. These are not independent reviews.

“UserVoice helps us turn customer feedback into shared intelligence across the business. As more teams engage, we get stronger insights, better analytics, and real momentum toward embedding the customer voice into our decision-making.” Source

“We can quickly surface a complete, data-backed view of every client interaction—questions, feedback, and responses—and turn that into clear insights for renewals. It shows customers we’re listening and acting on what they tell us.” Source

“There are a lot of problems to solve out there, and spending time on something that isn’t the most impactful for our users is heartbreaking. UserVoice challenges me to look at the overall picture of the struggles that our customers as a whole.” Source

UserVoice pricing

Entry price

On request

Quoted per organisation after a discovery call

How UserVoice charges. UserVoice prices per organisation based on users, modules and implementation scope. Ask for a quote that includes onboarding, training and annual increases.

Read from the vendor's official website. Prices change — confirm on uservoice.com.

Specifications

Category: Survey & customer feedback tools
Vendor: UserVoice
Headquarters: San Francisco, United States
Founded: 2008
Pricing model: Quote-based
Starting price: On request
Deployment: Cloud
Platforms: Web
Best for: Mid-market, Enterprise
Made in India: No

Custom quote · Priced by response volume

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Compare all UserVoice alternatives with pricing →

UserVoice — frequently asked questions

Where is the UserVoice login page?+

UserVoice's login is at https://feedback.uservoice.com/admin/signin, linked from its official website.

How much does UserVoice cost?+

UserVoice publishes its plans at https://uservoice.com/pricing. Check that page for current prices, as plans change.

Is UserVoice secure and compliant?+

UserVoice's official site states SOC 2, GDPR compliance.

What is UserVoice?+

UserVoice is survey & customer feedback tools by UserVoice. Product feedback management.

How much does UserVoice cost?+

UserVoice is priced on request. Request a demo through App Advisor and we will ask the vendor for a written quote.

Does UserVoice offer a free trial or free plan?+

UserVoice does not advertise a free plan; ask the vendor for a trial or a guided demo.

Is UserVoice made in India?+

No. UserVoice is developed by UserVoice in San Francisco, United States.

Who is UserVoice best suited for?+

UserVoice suits mid-market, enterprise buyers looking for survey & customer feedback tools.

What are the best alternatives to UserVoice?+

Popular alternatives in survey & customer feedback tools include Zoho Survey, Google Forms, SurveySparrow. Use App Advisor's compare tool to see them side by side.

How is UserVoice deployed?+

UserVoice is available as a cloud (SaaS) product, with web access.