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Vitally

by Vitally Inc. · Brooklyn, USA

All-in-one customer success platform with health scores, reporting, NPS, surveys and automation for CS teams.

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Starting price
On request
Ask for a quote
Free trial / plan
Not advertised
Deployment
Cloud
Web
App Advisor rating
4.0
transparency & India fit

What is Vitally?

Vitally is survey & customer feedback tools from Vitally Inc., based in Brooklyn, USA. All-in-one customer success platform with health scores, reporting, NPS, surveys and automation for CS teams.

Survey and feedback tools collect NPS, CSAT, employee engagement and market research responses, and route them to the teams who can act. Forms tools overlap here; the distinction is analysis and closed-loop follow-up.

Pricing is quoted per organisation, so ask the vendor for a proposal that matches your size. Beyond survey & customer feedback tools, Vitally also covers workflow automation & integration.

What works well

  • +Covers more than one software category, reducing the number of tools you run

What to watch out for

  • Pricing is not published — expect a sales conversation before you see costs
  • No permanently free plan
  • Global vendor — check India-specific compliance (GST, TDS) and support hours before you commit

Best suited for: Mid-market · Enterprise

AI analysis of Vitally

Analysing Vitally — pricing, features, reviews and alternatives…

Generated by App Advisor's native engine from this listing's verified data — not a paid placement.

Vitally features

Category-standard capabilities plus what Vitally adds. Verify depth in a demo.

  • Survey builder with logic
  • NPS, CSAT and CES templates
  • Multi-channel distribution (email, WhatsApp, SMS, QR)
  • Employee engagement pulses
  • Text analytics and sentiment
  • Review generation for Google and marketplaces
  • Closed-loop ticketing
  • Dashboards and benchmarks

Vitally pricing

Entry price

On request

Quoted per organisation after a discovery call

How Vitally charges. Vitally Inc. prices per organisation based on users, modules and implementation scope. Ask for a quote that includes onboarding, training and annual increases.

Read from the vendor's official website. Prices change — confirm on vitally.io.

Specifications

Category
Survey & customer feedback tools, Workflow automation & integration
Vendor
Vitally Inc.
Headquarters
Brooklyn, USA
Founded
Not published
Pricing model
Quote-based
Starting price
On request
Deployment
Cloud
Platforms
Web
Best for
Mid-market, Enterprise
Made in India
No

More software like Vitally

Alternatives, the same vendor's other products and India-first picks.

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Vitally — frequently asked questions

What is Vitally?+

Vitally is survey & customer feedback tools by Vitally Inc.. All-in-one customer success platform with health scores, reporting, NPS, surveys and automation for CS teams.

How much does Vitally cost?+

Vitally is priced on request. Request a demo through App Advisor and we will ask the vendor for a written quote.

Does Vitally offer a free trial or free plan?+

Vitally does not advertise a free plan; ask the vendor for a trial or a guided demo.

Is Vitally made in India?+

No. Vitally is developed by Vitally Inc. in Brooklyn, USA.

Who is Vitally best suited for?+

Vitally suits mid-market, enterprise buyers looking for survey & customer feedback tools with workflow automation & integration.

What are the best alternatives to Vitally?+

Popular alternatives in survey & customer feedback tools include Zoho Survey, Google Forms, SurveySparrow. Use App Advisor's compare tool to see them side by side.

How is Vitally deployed?+

Vitally is available as a cloud (SaaS) product, with web access.

About Vitally Inc.

Vitally Inc. logo

Vitally Inc. · Brooklyn, USA · 1 product in our catalogue

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