Head to head · CRM software
1Channel vs Basiq360
Pricing, features, India readiness and rating compared. 1Channel rates highest.

Channel-tech platform with sales force automation, distributor management and channel and influencer loyalty software.
| Compare | 1Channel | Basiq360 |
|---|---|---|
| Category | CRM software | CRM software |
| Vendor | 1Channel | Basiq360 |
| Headquarters | Gurugram, Haryana | Faridabad, Haryana |
| Made in India | Yes | Yes |
| Starting price | On request | On request |
| Free plan | No | No |
| Free trial | Yes | No |
| Published pricing | Yes | No |
| Deployment | cloud | cloud |
| Mobile apps | No | No |
| Founded | — | — |
| Best for | Small business, SMB, Mid-market | Mid-market, Enterprise |
| App Advisor rating | 4.1 / 5 | 4.1 / 5 |
1Channel: pros & cons
- +Built in India with GST-ready workflows and local support hours
- +Covers more than one software category, reducing the number of tools you run
- −No permanently free plan
Key features
- Lead capture from website, ads, IndiaMART and Justdial
- Pipeline stages and deal tracking
- WhatsApp, email and call logging
- Lead distribution and round-robin
- Task reminders and follow-up automation
- Quotes and proposals
Basiq360: pros & cons
- +Built in India with GST-ready workflows and local support hours
- +Covers more than one software category, reducing the number of tools you run
- −Pricing is not published — expect a sales conversation before you see costs
- −No permanently free plan
Key features
- Lead capture from website, ads, IndiaMART and Justdial
- Pipeline stages and deal tracking
- WhatsApp, email and call logging
- Lead distribution and round-robin
- Task reminders and follow-up automation
- Quotes and proposals
Get an instant demo
See 1Channel live, with an App Advisor discount
Frequently asked questions
Which is better, 1Channel or Basiq360?+
1Channel scores higher on App Advisor's rating (4.1/5) for pricing transparency, India readiness and maturity. The right choice depends on your workflow — request demos of both.
Is 1Channel cheaper than Basiq360?+
1Channel starts at On request and Basiq360 at On request. One of them does not publish pricing, so ask for a written quote before comparing.
Can I switch from 1Channel to Basiq360?+
Most crm software products import CSV or Excel data; check whether historical records, attachments and integrations move too before you switch.
