Head to head · CRM software
Freshsales vs Kylas CRM
Pricing, features, India readiness and rating compared. Freshsales rates highest.
| Compare | Freshsales | Kylas CRM |
|---|---|---|
| Category | CRM software | CRM software |
| Vendor | Freshworks | Kylas |
| Headquarters | San Mateo, California | Pune, Maharashtra |
| Made in India | Yes | Yes |
| Starting price | ₹750/mo | Free plan |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Published pricing | Yes | Yes |
| Deployment | cloud | cloud |
| Mobile apps | No | No |
| Founded | 2010 | 2019 |
| Best for | Startup, Small business, SMB | Startup, Small business, SMB |
| App Advisor rating | 4.8 / 5 | 4.7 / 5 |
Freshsales: pros & cons
- +Free plan available to evaluate at zero cost
- +Built in India with GST-ready workflows and local support hours
- +16 years in business — a mature, stable product
- +One of the top-ranked crm software options in our catalogue
- −Feature depth for your specific workflow should still be verified in a demo
Key features
- Lead capture from website, ads, IndiaMART and Justdial
- Pipeline stages and deal tracking
- WhatsApp, email and call logging
- Lead distribution and round-robin
- Task reminders and follow-up automation
- Quotes and proposals
Kylas CRM: pros & cons
- +Free plan available to evaluate at zero cost
- +Built in India with GST-ready workflows and local support hours
- −Feature depth for your specific workflow should still be verified in a demo
Key features
- Lead capture from website, ads, IndiaMART and Justdial
- Pipeline stages and deal tracking
- WhatsApp, email and call logging
- Lead distribution and round-robin
- Task reminders and follow-up automation
- Quotes and proposals
Get an instant demo
See Freshsales live, with an App Advisor discount
Frequently asked questions
Which is better, Freshsales or Kylas CRM?+
Freshsales scores higher on App Advisor's rating (4.8/5) for pricing transparency, India readiness and maturity. The right choice depends on your workflow — request demos of both.
Is Freshsales cheaper than Kylas CRM?+
Freshsales starts at ₹750/mo and Kylas CRM at Free plan. Compare per-user costs at your team size, and remember GST is added on top.
Can I switch from Freshsales to Kylas CRM?+
Most crm software products import CSV or Excel data; check whether historical records, attachments and integrations move too before you switch.