Head to head · CRM software
Zoho CRM vs Vtiger CRM
Pricing, features, India readiness and rating compared. Zoho CRM rates highest.
Sales CRM with deep customisation and a very large integration ecosystem.
Open-source-rooted CRM with sales, support and marketing, built in Bengaluru.
| Compare | Zoho CRM | Vtiger CRM |
|---|---|---|
| Category | CRM software | CRM software |
| Vendor | Zoho Corporation | Vtiger |
| Headquarters | Chennai, Tamil Nadu | Bengaluru, Karnataka |
| Made in India | Yes | Yes |
| Starting price | ₹800/mo | Free plan |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Published pricing | Yes | Yes |
| Deployment | cloud | cloud |
| Mobile apps | No | No |
| Founded | 1996 | 2004 |
| Best for | Startup, Small business, SMB | Startup, Small business, SMB |
| App Advisor rating | 4.9 / 5 | 4.7 / 5 |
Zoho CRM: pros & cons
- +Free plan available to evaluate at zero cost
- +Built in India with GST-ready workflows and local support hours
- +30 years in business — a mature, stable product
- +One of the top-ranked crm software options in our catalogue
- −Feature depth for your specific workflow should still be verified in a demo
Key features
- Lead capture from website, ads, IndiaMART and Justdial
- Pipeline stages and deal tracking
- WhatsApp, email and call logging
- Lead distribution and round-robin
- Task reminders and follow-up automation
- Quotes and proposals
Vtiger CRM: pros & cons
- +Free plan available to evaluate at zero cost
- +Built in India with GST-ready workflows and local support hours
- +22 years in business — a mature, stable product
- −Feature depth for your specific workflow should still be verified in a demo
Key features
- Lead capture from website, ads, IndiaMART and Justdial
- Pipeline stages and deal tracking
- WhatsApp, email and call logging
- Lead distribution and round-robin
- Task reminders and follow-up automation
- Quotes and proposals
Get an instant demo
See Zoho CRM live, with an App Advisor discount
Frequently asked questions
Which is better, Zoho CRM or Vtiger CRM?+
Zoho CRM scores higher on App Advisor's rating (4.9/5) for pricing transparency, India readiness and maturity. The right choice depends on your workflow — request demos of both.
Is Zoho CRM cheaper than Vtiger CRM?+
Zoho CRM starts at ₹800/mo and Vtiger CRM at Free plan. Compare per-user costs at your team size, and remember GST is added on top.
Can I switch from Zoho CRM to Vtiger CRM?+
Most crm software products import CSV or Excel data; check whether historical records, attachments and integrations move too before you switch.