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Head to head · CRM software

Zoho CRM vs Zoho Bigin

Pricing, features, India readiness and rating compared. Zoho CRM rates highest.

Sales CRM with deep customisation and a very large integration ecosystem.

RecommendedFeaturedMade in India

Pipeline-centric CRM for very small businesses from Zoho.

Made in IndiaFree plan
CompareZoho CRMZoho Bigin
CategoryCRM softwareCRM software
VendorZoho CorporationZoho Corporation
HeadquartersChennai, Tamil NaduChennai, Tamil Nadu
Made in IndiaYesYes
Starting price₹800/moFree plan
Free planYesYes
Free trialYesYes
Published pricingYesYes
Deploymentcloudcloud
Mobile appsNoNo
Founded19961996
Best forStartup, Small business, SMBStartup, Small business, SMB
App Advisor rating4.9 / 54.7 / 5

Zoho CRM: pros & cons

  • +Free plan available to evaluate at zero cost
  • +Built in India with GST-ready workflows and local support hours
  • +30 years in business — a mature, stable product
  • +One of the top-ranked crm software options in our catalogue
  • Feature depth for your specific workflow should still be verified in a demo

Key features

  • Lead capture from website, ads, IndiaMART and Justdial
  • Pipeline stages and deal tracking
  • WhatsApp, email and call logging
  • Lead distribution and round-robin
  • Task reminders and follow-up automation
  • Quotes and proposals

Zoho Bigin: pros & cons

  • +Free plan available to evaluate at zero cost
  • +Built in India with GST-ready workflows and local support hours
  • +30 years in business — a mature, stable product
  • Feature depth for your specific workflow should still be verified in a demo

Key features

  • Lead capture from website, ads, IndiaMART and Justdial
  • Pipeline stages and deal tracking
  • WhatsApp, email and call logging
  • Lead distribution and round-robin
  • Task reminders and follow-up automation
  • Quotes and proposals

Get an instant demo

See Zoho CRM live, with an App Advisor discount

Frequently asked questions

Which is better, Zoho CRM or Zoho Bigin?+

Zoho CRM scores higher on App Advisor's rating (4.9/5) for pricing transparency, India readiness and maturity. The right choice depends on your workflow — request demos of both.

Is Zoho CRM cheaper than Zoho Bigin?+

Zoho CRM starts at ₹800/mo and Zoho Bigin at Free plan. Compare per-user costs at your team size, and remember GST is added on top.

Can I switch from Zoho CRM to Zoho Bigin?+

Most crm software products import CSV or Excel data; check whether historical records, attachments and integrations move too before you switch.

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